Newly renovated

The Excelsior, a Luxury Collection Hotel, Florence

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Piazza Ognissanti 3, Historical Center, Florence, Italy, 50123

Highlights

Sparkling clean

Sparkling clean - Guests have rated this property 9.1/10 on cleanliness

560 meters to public transportation

560 meters to public transportation - Florence Santa Maria Novella Railway Station is within 560 meters

Excellent room comfort & quality

- Guests have rated this property 9.2/10 on room comfort and quality

Facilities

Internet access

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

Shuttle service

About us

Conveniently situated in the Historical Center part of Florence, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Florence every 2 minutes on Agoda.com
Location 9.4
Cleanliness 9.1
Room comfort and quality 9.0
Service 8.9

Based on 188 verified reviews

Location

9.4

Cleanliness

9.1

Room comfort and qua...

9.0

Service

8.9

Value for money

8.7

Facilities

8.2

tooltip

Nearest transportation options

Florence Santa Maria Novella Railway Station is within 0.56 km

Firenze Porta A Prato Train Station is within 0.95 km

See map

9.4Exceptional

Location rating score

Exceptional location - 220 meters from city center
Exceptional for walking
More details on walking
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There are 178 places in walking distance!

Walkable places
Ognissanti
50 m
Librairie Française Bookshop
60 m
Piazza Ognissanti
60 m
Casa Galleria
70 m
Chiesa di San Salvatore in Ognissanti
80 m
Popular landmarks
Ponte Vecchio
760 m
Mercato Centrale - Central Market
810 m
Piazza del Duomo
820 m
Piazza della Signoria
870 m
Palazzo Vecchio
890 m
Closest landmarks
BM Bookshop
170 m
100% Birbe
170 m
San Frediano in Cestello
200 m
Farmacia Münstermann
200 m
Cinema Fulgor
220 m

Good to know

Value for money8.7
Location rating9.4
Nearest airportFlorence Airport (FLR)
Distance to airport4.9 km

Rooms available at The Excelsior, a Luxury Collection Hotel, Florence

Excellent
Room comfort & quality

9

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Based on 21 reviews from verified travelers

Belvedere King Suite with Terrace and River View
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  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
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presidential suite, 1 king, arno river view, terrace
...
  • Room size: 80 m²/861 ft²
  • River view
  • 1 king bed
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Presidential King Suite with Terrace and River View
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  • Room size: 80 m²/861 ft²
  • River view
  • 1 king bed
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Panoramic Junior King Suite with Terrace
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  • Room size: 35 m²/377 ft²
  • River view
  • 1 king bed
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Premium, Larger Guest room, 1 King
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 king bed
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Grand Deluxe King Suite with River View
...
  • Room size: 65 m²/700 ft²
  • River view
  • 1 king bed
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Deluxe Arno River view, Guest room, 1 King
...
  • Room size: 20 m²/215 ft²
  • River view
  • 1 king bed
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Junior Suite, 1 King, Arno River view
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 king bed
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Deluxe Guest room, 1 King
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
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Penthouse Guest room, 1 King, Terrace
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  • Room size: 22 m²/237 ft²
  • River view
  • 1 king bed
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Frequently asked questions

Delight in your getaway the finest way with a beverage in your hand at The Excelsior, a Luxury Collection Hotel, Florence's bar accessible right in front of your doorstep for when you need a sip or two.

At The Excelsior, a Luxury Collection Hotel, Florence, guests can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

While lodging at The Excelsior, a Luxury Collection Hotel, Florence, delight in your evening or night out at Chequers Pub, Capocaccia Bar, and Universo Sanchez Bar to make the most out of your nightlife.

While remaining at The Excelsior, a Luxury Collection Hotel, Florence, enjoy your early morning or evening stroll at nearby park which include Giardino Henry Dunant, Piazza Torquato Tasso, and Giardino Corsini.

Verified past guests that have stayed at The Excelsior, a Luxury Collection Hotel, Florence had an average nightly stay of 2 nights at this property.

Past guests that stayed at The Excelsior, a Luxury Collection Hotel, Florence have given this property a rating of 9.4 for its excellent location as the primary highlight for their stay.

67.0% of our verified guest ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for The Excelsior, a Luxury Collection Hotel, Florence down in the review section.

Verified solo travelers that have stayed at this property have given The Excelsior, a Luxury Collection Hotel, Florence an average rating of 8.6. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

The Excelsior, a Luxury Collection Hotel, Florence’s community is Historical Center which comprises of popular restaurants such as Parione, Osteria Pastella, and Ristorante Buca Mario.

Shopping options in The Excelsior, a Luxury Collection Hotel, Florence’s Historical Center neighborhood include Mercato Centrale - Central Market.

More about The Excelsior, a Luxury Collection Hotel, Florence

More about The Excelsior, a Luxury Collection Hotel, Florence

Experience Timeless Elegance at The Excelsior, Florence

Nestled in the heart of Florence, Italy, The Excelsior, a Luxury Collection Hotel, offers a perfect blend of historic charm and modern luxury. Originally built in 1870 and recently renovated in 2025, this iconic hotel boasts a rich heritage while providing contemporary comfort for discerning travelers. With a convenient 30-minute drive to the airport, guests can easily access this exquisite retreat after their journey. Guests can enjoy a seamless stay with check-in available from 3:00 PM and check-out until 12:00 PM, ensuring ample time to relax or explore the surrounding city. The hotel warmly welcomes families, allowing children aged 2 to 3 to stay free of charge, making it an ideal destination for both leisure and family vacations. Discover the timeless elegance and impeccable service that make The Excelsior a standout choice in Florence.

Elegant Bar Experience at The Excelsior, Florence

Discover the sophisticated charm of The Excelsior, Florence’s exclusive bar, where elegance meets comfort. Whether you're unwinding after a day of exploring the historic city or enjoying a leisurely evening, our stylish bar offers an inviting atmosphere to indulge in expertly crafted cocktails, fine wines, and refreshing beverages. The expertly curated drink menu, combined with a warm ambiance, creates the perfect setting for socializing or relaxing in style.

Exceptional Convenience Facilities at The Excelsior, Florence

Experience unparalleled comfort and convenience at The Excelsior, Florence, where a range of thoughtfully designed facilities cater to your every need. Enjoy the ease of 24-hour room service, allowing you to indulge in delicious meals and refreshments at any hour, right from the comfort of your room. For added security and peace of mind, the hotel offers safety deposit boxes, ensuring your valuables are well protected during your stay.

Convenient Transport Facilities at The Excelsior, Florence

At The Excelsior, Florence, guests enjoy seamless transportation options designed to enhance their stay in this historic city. The hotel offers a luxurious valet parking service, ensuring that parking is effortless and stress-free, allowing guests to focus on exploring Florence’s rich cultural heritage without concern for parking logistics. Whether arriving by car or planning day trips around Tuscany, guests can trust the hotel's attentive valet team to handle their vehicles with care and efficiency. For those seeking flexibility and independence, the hotel also provides car hire services. This convenient option allows guests to explore Florence and its picturesque surroundings at their own pace, with a range of well-maintained vehicles available for rent. With these top-tier transport facilities, The Excelsior ensures that every aspect of your journey is comfortable, convenient, and tailored to your travel needs.

Luxurious Room Facilities at The Excelsior, Florence

Experience unmatched comfort and elegance in the beautifully appointed rooms of The Excelsior, a Luxury Collection Hotel in Florence. Each room is thoughtfully equipped with modern amenities including air conditioning to ensure a pleasant stay regardless of the season. Guests can unwind with in-house movies on the television or enjoy the stunning views from a private balcony or terrace, adding a touch of outdoor serenity to your stay. For added convenience and indulgence, rooms feature plush bathrobes, high-quality linens, and fluffy towels, creating a spa-like atmosphere. The well-stocked mini bar offers a selection of refreshments, while premium toiletries and a hair dryer provide essential comforts. Satellite and cable TV are available for entertainment, allowing guests to relax and catch up on their favorite shows in style and comfort.

Exquisite Dining Experience at The Excelsior, Florence

At The Excelsior, Florence, guests are treated to a variety of exceptional dining options designed to cater to every taste and preference. Start your day with a sumptuous breakfast buffet featuring a diverse selection of local and international delicacies, or opt for a continental breakfast for a lighter, yet satisfying start. For those seeking comfort and convenience, the hotel offers 24-hour room service, allowing guests to enjoy their favorite meals and beverages in the privacy and comfort of their own rooms at any time of day or night. Complementing the luxurious accommodations, the hotel’s inviting coffee shop provides a cozy atmosphere to unwind with expertly brewed coffees and light snacks. Daily housekeeping ensures that your stay remains flawless and comfortable, allowing you to indulge in the hotel’s refined amenities and exceptional service. Whether dining in the elegant restaurant or relaxing with a meal in your room, The Excelsior promises a memorable culinary experience infused with Italian hospitality and sophistication.

Elegant Accommodation at The Excelsior, Florence

Discover the refined comfort of the Deluxe Guest Room with a King Bed at The Excelsior, a Luxury Collection Hotel in Florence. Spanning 20 square meters, this thoughtfully designed space offers a perfect retreat for travelers seeking a blend of luxury and tranquility in the heart of Italy's Renaissance city. Whether you're here for leisure or business, this room provides a cozy yet sophisticated environment to unwind after a day of exploring Florence’s historic streets. Booking your stay through Agoda ensures you receive the best possible prices, making your luxurious Florence experience more accessible. The platform offers a seamless and hassle-free booking process, allowing you to secure your preferred room quickly and effortlessly. Enjoy peace of mind knowing you're getting the most competitive rates, coupled with a straightforward reservation experience that makes planning your trip to Florence both simple and enjoyable.

Discover the Heart of Florence: The Historic Center

Nestled in the very core of Florence, the Historic Center is a captivating tapestry of art, architecture, and history that transports visitors back to the Renaissance era. Wander through narrow cobblestone streets lined with centuries-old palaces, charming piazzas, and iconic landmarks that tell stories of Florence’s illustrious past. The majestic Florence Cathedral with its breathtaking dome, the Ponte Vecchio bridge adorned with jewelry shops, and the bustling Piazza della Signoria are just a few of the treasures awaiting exploration in this vibrant district. As you stroll through the historic streets, you'll encounter world-renowned museums such as the Uffizi Gallery and the Accademia, home to masterpieces by Botticelli, Michelangelo, and Leonardo da Vinci. The area is also dotted with quaint cafes, artisan boutiques, and lively markets, offering a perfect blend of cultural immersion and local flavor. Whether you're admiring the stunning Renaissance architecture or simply soaking in the lively atmosphere, the Florence Historic Center promises an unforgettable experience steeped in history and artistic brilliance.

Seamless Journey from Florence Airport to The Excelsior, a Luxury Collection Hotel, Florence

Travelers arriving at Florence Airport, also known as Amerigo Vespucci Airport, will find it remarkably convenient to reach The Excelsior, a Luxury Collection Hotel, Florence, nestled in the heart of the city's historic center. The most straightforward option is to take a short taxi ride, which typically takes around 15 minutes and offers door-to-door comfort, allowing you to start your Florence experience stress-free. Alternatively, guests can opt for the Florence Airport Shuttle service, which operates regular routes connecting the airport to central Florence, with stops near prominent hotels and landmarks, including the hotel’s vicinity. For those seeking a more economical or adventurous route, public transportation is an excellent choice. From the airport, you can take a bus—such as the Volainbus shuttle—that departs frequently and provides direct access to Florence’s main train station, Santa Maria Novella. From there, it’s just a brief walk or a quick taxi ride to The Excelsior Hotel. This option not only saves money but also offers a scenic introduction to Florence’s charming streets and vibrant atmosphere. Whichever method you choose, the journey from Florence’s airport to the luxurious elegance of The Excelsior promises a smooth start to your unforgettable stay in this historic city.

Discover Florence’s Iconic Landmarks from The Excelsior, a Luxury Collection Hotel

Nestled in the heart of Florence, The Excelsior offers unparalleled access to some of the city’s most renowned landmarks. Just a short stroll away, the Gallerie Degli Uffizi beckons art enthusiasts with its world-class collection of Renaissance masterpieces, while the nearby Galleria dell'Accademia showcases Michelangelo’s iconic David statue. For those seeking breathtaking panoramic views, Piazzale Michelangelo provides a stunning overlook of Florence’s skyline, perfect for capturing memorable photos. The hotel’s prime location also places guests within walking distance of the Florence Cathedral, known as Cattedrale di Santa Maria del Fiore, with its striking dome designed by Brunelleschi. Visitors can explore the historic Piazza del Duomo and admire the intricate Campanile di Giotto. The enchanting Ponte Vecchio bridge, lined with shops and history, crosses the Arno River nearby. Additionally, the vibrant Piazza della Signoria, home to Palazzo Vecchio and the Loggia dei Lanzi, offers an authentic Florentine experience. For a spiritual visit, the Basilica of Santa Croce stands as a testament to Florence’s religious and artistic heritage, making The Excelsior the perfect base for exploring this captivating city.

Convenient Public Transport Connections Near The Excelsior, Florence

Located in the heart of Florence, The Excelsior, a Luxury Collection Hotel, offers unparalleled access to the city's vibrant attractions through nearby public transportation options. Just a short walk from the renowned Florence Santa Maria Novella Railway Station, guests can easily hop on trains to explore beyond the city, making day trips to Tuscany's picturesque countryside or other Italian cities effortless. The station's excellent connectivity ensures that travelers can seamlessly transition from their journey to the comfort of their luxurious stay. For those seeking additional transit options, Firenze Porta A Prato Train Station and Firenze Statuto Train Station are also conveniently situated within reach. These stations provide alternative routes for exploring Florence and its surroundings, whether you're heading to business meetings or leisure excursions. With such accessible and efficient public transport hubs nearby, guests at The Excelsior can enjoy the freedom to explore Florence and beyond with ease, making their stay both luxurious and conveniently connected.

Culinary Delights Just Around the Corner

Guests at The Excelsior, a Luxury Collection Hotel, Florence are spoiled for choice when it comes to dining options in the vicinity. Savor authentic Florentine flavors at All'Antico Vinaio, renowned for its delicious sandwiches and lively atmosphere. For a taste of traditional Italian cuisine, Antico Ristorante Paoli 1827 offers an elegant dining experience steeped in history. La Fettunta provides a cozy setting to enjoy regional specialties, while I' Girone De' Ghiotti serves up inventive dishes in a vibrant environment. For those craving cured meats and local delicacies, La Prosciutteria Firenze is a must-visit. Pizza lovers can indulge at Ciro and Sons - Restaurant Pizzeria Firenze, known for its wood-fired pies, or enjoy modern Italian fare at Fuoco MAtto. I' Brindellone offers hearty Tuscan fare in a rustic setting, and Ristorante Braceria Auditore features expertly grilled meats. Finally, I Fratellini provides a charming spot to sample traditional Tuscan sandwiches and snacks, ensuring every palate is satisfied just steps from the hotel.

Premier Shopping Destinations Near The Excelsior, Florence

Just steps from The Excelsior, indulge in a diverse array of shopping experiences at renowned local landmarks. Explore the vibrant Market of San Lorenzo, a bustling hub offering fresh produce, local delicacies, and authentic Florentine crafts. For those seeking artisanal leather goods and unique fashion pieces, the Florence by Bike Shop and Scuola del Cuoio Shop are perfect stops to discover handcrafted leather accessories and learn about traditional craftsmanship. Fashion aficionados will appreciate the boutiques of Alessandro Dari Shop, Andreini Shop, and Biagiotti Shop, each showcasing exquisite Italian design. Art and craft enthusiasts can visit Arte Creta Shop and Artpell Coke Shop for stunning handcrafted artworks and ceramics, while Assunta Anichini Shop, Bartolini Shop, and the other local stores offer a treasure trove of souvenirs, jewelry, and bespoke items, making this area a true shopping paradise just moments from your luxurious stay.

Luxury and Elegance: The Excelsior Hotel's Premium Pricing in Florence

Nestled in the heart of Florence, The Excelsior, a Luxury Collection Hotel, offers an opulent retreat for discerning travelers. With an average room price exceeding $500, it stands out as a premier choice for those seeking unparalleled comfort and exquisite amenities. This premium rate reflects the hotel's luxurious offerings, prime location, and exceptional service, making it a standout among Florence's many accommodations. In contrast, the average hotel room in Florence typically ranges from $251 to $300, making The Excelsior a more exclusive and costly option. While the standard accommodations in the city provide excellent value for travelers exploring Florence's rich history and vibrant culture, The Excelsior caters to guests who desire a truly luxurious experience and are willing to invest in top-tier hospitality. This pricing difference underscores the hotel's status as a symbol of elegance and sophistication in one of Italy's most beloved cities.

Unforgettable Views and Warm Hospitality at The Excelsior, Florence

Guests consistently praise The Excelsior, Florence for its stunning river-view rooms that offer a truly special and picturesque experience. Many visitors have been returning year after year, drawn by the hotel’s consistent excellence and charming ambiance. The spacious rooms, thoughtfully designed by European standards, provide a comfortable and luxurious retreat after a day exploring the beautiful city. The attentive and friendly staff further enhance the stay, making guests feel welcomed and well-cared-for during their visit.

Exceptional Hospitality and Prime Location at The Excelsior, Florence

Nestled in the heart of Florence, The Excelsior, a Luxury Collection Hotel, offers guests an unparalleled blend of elegance, comfort, and convenience. Its prime location ensures easy access to the city's most iconic attractions, making it an ideal choice for travelers seeking both exploration and relaxation. The hotel’s commitment to cleanliness and quality service shines through, creating a welcoming environment where guests feel truly valued. Guests consistently praise the hotel’s outstanding food and dining experiences, which complement its sophisticated ambiance. The facilities, while thoughtfully designed, serve as a perfect backdrop to the warm and attentive staff, whose performance enhances every stay. With a high overall rating, The Excelsior stands out as a top-tier destination in Florence, promising a memorable and luxurious experience for all visitors.

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Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • French
  • Italian
  • Japanese
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Facilities for disabled guests
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Private bath
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Desserts in restaurant
  • Happy hour
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Slippers

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Se·sto On Arno Restaurant
  • Menu: Buffet

Location

Piazza Ognissanti 3, Historical Center, Florence, Italy, 50123

Exceptional9.4

Location

Airports
  • Florence Airport (FLR)
    4.9 km
  • Bologna Guglielmo Marconi Airport (BLQ)
    84.4 km
Public transportation
  • Florence Santa Maria Novella Railway Station
    560 m
  • Firenze Porta A Prato Train Station
    950 m
Hospital or clinic
  • Farmacia Münstermann
    200 m
Shopping
  • Mercato Centrale - Central Market
    810 m
Convenience store
  • Bangla Mini Market
    360 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Ponte Vecchio
    760 m
  • Mercato Centrale - Central Market
    810 m
  • Piazza del Duomo
    820 m
  • Piazza della Signoria
    870 m
  • Palazzo Vecchio
    890 m
  • Gallerie Degli Uffizi
    910 m
  • Cattedrale di Santa Maria del Fiore
    930 m
  • Galleria dell'Accademia
    1.2 km
  • Basilica of Santa Croce
    1.4 km
  • Piazzale Michelangelo
    1.9 km
Nearby landmarks
  • Ognissanti
    50 m
  • Librairie Française Bookshop
    60 m
  • Piazza Ognissanti
    60 m
  • Casa Galleria
    70 m
  • Chiesa di San Salvatore in Ognissanti
    80 m
  • Stockhouse One Price
    120 m
  • Galletti Gallettishop
    150 m
  • La Bottega d'Arte, Lastrucci di Trabucchi Elena
    160 m
  • Stockhouse Il Giglio
    160 m
  • Bottega Giotti
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For stays of 5 or more nights, the hotel may pre-authorize the full amount on the credit card given as guarantee.
  • Rates shown are for single or double occupancy.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)30
  • Airport transfer fee105 EUR
Extras
  • Breakfast charge (unless included in room price)52 EUR
The property
  • Year property opened1870
  • Number of floors5
  • Room voltage220
  • Most recent renovation2025
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • License Id / Local Tax ID/ Entity NameIT048017A1S9A2BNYA
Parking
  • Daily parking fee55 EUR

Reviews of The Excelsior, a Luxury Collection Hotel, Florence from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.7
  • Location score 9.4 out of 10 and is a high score in Florence
    Location9.4
  • Cleanliness score 9.1 out of 10
    Cleanliness9.1
  • Room comfort and quality score 9 out of 10
    Room comfort and quality9.0
  • Service score 8.9 out of 10
    Service8.9
  • Value for money score 8.7 out of 10 and is a high score in Florence
    Value for money8.7
  • Facilities score 8.2 out of 10
    Facilities8.2
High score for Florence

Rating

9+ Exceptional (4)
8-9 Excellent (1)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (0)
Guest Type
Language
Showing 8 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Hong-Peck from Singapore
    Couple
    Stayed 4 nights in March 2023

    “Stay at Florence”

    Great Hotel!

    Reviewed March 14, 2023
  2. 8.8
    Excellent
    Nawaf from Saudi Arabia
    Family with young children
    Stayed 2 nights in October 2022

    “Excellent”

    F

    Reviewed October 20, 2022
  3. 9.2
    Exceptional
    Braden from United States
    Family with young children
    Stayed 3 nights in July 2021

    “Repeat customer - always a great experience ”

    We’ve been coming here for years - great staff and spacious rooms by European standards. Rooms with a view of the river are quite special. Rooftop bar not to be missed for sunset cocktail. We had a 11-month old baby and they could have been sweeter.

    Reviewed July 06, 2021
  4. 10.0
    Exceptional
    Abdulaziz from United Arab Emirates
    Couple
    Stayed 2 nights in April 2015

    “Outstanding ”

    Things I like
    Location, design and staff

    It was a pleasure staying at the westin, with a nice location

    Reviewed April 17, 2015
  5. 8.0
    Excellent
    Chan from Singapore
    Couple
    Stayed 6 nights in November 2012

    “very enjoying”

    Things I like
    nice view,good location and nice food

    very enjoyable

    Reviewed May 25, 2013
Changed to review page 1

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