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The GEMS MINING Pool Villas Pattaya (SHA Plus+)
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
The GEMS MINING Pool Villas Pattaya (SHA Plus+)

Removed from saved list

9.2

Exceptional

971 reviews

971 reviews

Housekeeping10
Breakfast6
Food & Dining2
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Million Years Stone Park & Pattaya Crocodile Farm 4.8 km
Pattaya Beach 5.0 km
Beach Rd 5.3 km
Central Festival Pattaya Beach 5.4 km
The Sanctuary Of Truth 5.4 km
Walking Street Pattaya 6.7 km
Big Buddha Temple 7.7 km
Jomtien Beach 8.8 km
Pattaya Floating Market 9.3 km
Koh Lan 16.9 km
Nearby landmarks
Pipo Parking 920 m
Hastin Kindergarten 1.2 km
Million Year Stone Park 1.6 km
Crocodile Farm Parking 1.6 km
Pattaya Crocodile Farm 1.8 km
Meng Mua Sing Sua Jing Cemetary 2.2 km
Roong Reuang Coach 2.2 km
Cobras MC 2.4 km
Pattaya Railway Station 2.4 km
Mini Siam and Mini Europe 2.5 km

The GEMS MINING Pool Villas Pattaya (SHA Plus+)

888 Moo 1 Bang Lamung District, Chon Buri 20150, Mabprachan Reservoir, Pattaya, Thailand, 20150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mabprachan Reservoir part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
Wellness
98% of staff fully vaccinated

98% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Pattaya are being booked every minute!
Value for money9.5
Location rating8.6
Nearest airportU-Tapao International Airport (UTP)
Distance to airport31.0 km

Rooms available at The GEMS MINING Pool Villas Pattaya (SHA Plus+)

3-Bedroom Villa with Private Pool
...
  • Room size: 207 m²/2228 ft²
  • Pool view
  • 2 king beds and 2 single be...
Enter dates to see prices
One Bedroom Villa with Private Pool
...
  • Room size: 100 m²/1076 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Two Bedroom Villa with Private Pool
...
  • Room size: 140 m²/1507 ft²
  • Non-smoking
  • 2 king beds
Enter dates to see prices
Deluxe Suite with Jacuzzi Bath
...
  • Room size: 93 m²/1001 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Emerald One Bedroom Pool Villa
...
  • Room size: 100 m²/1076 ft²
  • Pool view
  • 2 single beds or 1 king bed
Enter dates to see prices
Two Bedroom With Private Pool
...
  • Room size: 140 m²/1507 ft²
  • Pool view
  • 2 king beds
Enter dates to see prices
Sapphire Two Bedroom Pool Villa
...
  • Room size: 140 m²/1507 ft²
  • Pool view
  • 2 king beds
Enter dates to see prices
Three Bedroom with Private Pool
...
  • Room size: 207 m²/2228 ft²
  • Pool view
  • 2 king beds and 1 single be...
Enter dates to see prices
Ruby Three Bedroom Pool Villa
...
  • Room size: 207 m²/2228 ft²
  • Pool view
  • 2 single beds and 2 king be...
Enter dates to see prices
Topaz Room with Jacuzzi
...
  • Room size: 93 m²/1001 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

The GEMS MINING Pool Villas Pattaya (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The GEMS MINING Pool Villas Pattaya (SHA Plus+) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The GEMS MINING Pool Villas Pattaya (SHA Plus+) has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

Start your mornings right, with the continental and buffet breakfast options offered at The GEMS MINING Pool Villas Pattaya (SHA Plus+). There's an additional charge of 590 THB for adults and 295 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

The GEMS MINING Pool Villas Pattaya (SHA Plus+) features 2 on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

Your special occasion or event can be hosted at one of the 3 versatile venues. You may choose an indoor venue for your special gathering. Services for event decoration and music entertainment are offered to help your event go smoothly.

Can business events be hosted at The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

On-site venues and convenient event services make The GEMS MINING Pool Villas Pattaya (SHA Plus+) an ideal choice for hosting events such as seminars, conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

The GEMS MINING Pool Villas Pattaya (SHA Plus+) does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

Restaurants including Nong Bistro, Flandria Belgian Restaurant and Guesthouse and PumPui's Bar and Grill are popular in The GEMS MINING Pool Villas Pattaya (SHA Plus+)’s neighborhood which is known as Mabprachan Reservoir.

What are popular attractions near The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

Guests at The GEMS MINING Pool Villas Pattaya (SHA Plus+) can easily visit Wat Sutthawat, Health Park and Panarak Park located in the Mabprachan Reservoir area.

What popular natural sightseeing spots are close to The GEMS MINING Pool Villas Pattaya (SHA Plus+)?

The GEMS MINING Pool Villas Pattaya (SHA Plus+) is located in the Mabprachan Reservoir area, which is famous for natural sightseeing destinations such as Pattaya Elephant Village and Hope For Strays Foundation.

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Explore the neighborhood

What people love about The GEMS MINING Pool Villas Pattaya (SHA Plus+)

  • 10

    Exceptional

    "When staying at these villas, you will immediately be transported into an oasis that beautiful blends luxury with nature."

    Panchanit

    |

    August 10, 2022

  • 9.2

    Exceptional
    Staff 

    "The staff and service was amazing!"

    Prakash

    |

    July 28, 2022

  • 8.4

    Excellent
    Staff 

    "The facilities and staffs are great."

    Yanwarute

    |

    July 21, 2022

Property ranking|Compared to 3,990 Pattaya properties
See all rankings
Value for money score
9.5/10
Service score
9.6/10
Cleanliness score
9.6/10
Overall score
9.3/10
Better than
99
%
of Pattaya properties
Better than
99
%
of Pattaya properties
Better than
99
%
of Pattaya properties
Better than
98
%
of Pattaya properties
Overall rating:

9.2

Exceptional
971 reviews
Cleanliness
9.6
Facilities
9.5
Location
8.6
Read all reviews >
What travelers say they love:
Excellent staff relaxing room Good food
Kitwalee from Thailand
Family with young children
More about The GEMS MINING Pool Villas Pattaya (SHA Plus+)

More about The GEMS MINING Pool Villas Pattaya (SHA Plus+)

The GEMS MINING Pool Villas Pattaya (SHA Plus+)

The GEMS MINING Pool Villas Pattaya (SHA Plus+) is a distinct addition to Pattaya and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at The GEMS MINING Pool Villas Pattaya (SHA Plus+).
Take advantage of a wealth of unrivaled services and amenities at The GEMS MINING Pool Villas Pattaya (SHA Plus+). Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Pattaya.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at The GEMS MINING Pool Villas Pattaya (SHA Plus+) is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at The GEMS MINING Pool Villas Pattaya (SHA Plus+) include special design features like a balcony or terrace. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The GEMS MINING Pool Villas Pattaya (SHA Plus+). If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
The GEMS MINING Pool Villas Pattaya (SHA Plus+) offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing yoga room at The GEMS MINING Pool Villas Pattaya (SHA Plus+).


Around the property

Take advantage of the opportunity to explore Pattaya while in the city. One of the city's most iconic and famous buildings is The Sanctuary Of Truth, located 5.3 km away. Keep your vacation simple, with a visit to Pattaya Beach just 5.8 km away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

Guests who stayed here rated the facilities above 99% of other accommodations in the city.
This hotel scores higher than 99% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 99% of competition within the city.

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Amenities and facilities
Exceptional
Facilities

9.5

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Horseback riding
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Adapter
  • Air conditioning
  • Alcohol
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Location
888 Moo 1 Bang Lamung District, Chon Buri 20150, Mabprachan Reservoir, Pattaya, Thailand, 20150
Excellent
Location

8.6

Airports

  • U-Tapao International Airport (UTP)
    31.0 km
  • Suvarnabhumi Airport (BKK)
    84.9 km

Public transportation

  • Roong Reuang Coach
    2.2 km
  • Pattaya Railway Station
    2.4 km

Hospital or clinic

  • Pattaya Inter Pharmacy
    2.7 km

Shopping

  • Pattaya Floating Market
    9.3 km

Convenience store

  • Family Mart
    840 m

Cash withdrawal

  • ATM
    990 m
What's nearby

Popular landmarks

  • Million Years Stone Park & Pattaya Crocodile Farm
    4.8 km
  • Pattaya Beach
    5.0 km
  • Beach Rd
    5.3 km
  • Central Festival Pattaya Beach
    5.4 km
  • The Sanctuary Of Truth
    5.4 km
  • Walking Street Pattaya
    6.7 km
  • Big Buddha Temple
    7.7 km
  • Jomtien Beach
    8.8 km
  • Pattaya Floating Market
    9.3 km
  • Koh Lan
    16.9 km

Nearby landmarks

  • Pipo Parking
    920 m
  • Hastin Kindergarten
    1.2 km
  • Million Year Stone Park
    1.6 km
  • Crocodile Farm Parking
    1.6 km
  • Pattaya Crocodile Farm
    1.8 km
  • Meng Mua Sing Sua Jing Cemetary
    2.2 km
  • Roong Reuang Coach
    2.2 km
  • Cobras MC
    2.4 km
  • Pattaya Railway Station
    2.4 km
  • Mini Siam and Mini Europe
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)590 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors1
  • Number of restaurants2
  • Number of rooms 77
  • Room voltage220

Reviews of The GEMS MINING Pool Villas Pattaya (SHA Plus+) from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.6
Facilities9.5
Location8.6
Service9.6
Value for money9.5
High score for Pattaya
Rating
9+ Exceptional (179)
8-9 Excellent (26)
7-8 Very Good (14)
6-7 Good (5)
<6 Below Expectation (6)
Time of the year
Mar - May (69)
Jun - Aug (45)
Sep - Nov (48)
Dec - Feb (68)
All guests (700)
All room types
All languages
Showing 230 verified guest comments
12345
9.2
Exceptional
Gena from Thailand
Group
3-Bedroom Villa with Private Pool
Stayed 2 nights in March 2021

Amazing villa for fun group holiday”

We enjoyed our stay very much. The staff really did a great job and the hotel concept was really fun and interesting. Breakfast was good. Only thing was the location a bit far from the main town.

Reviewed August 17, 2022

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10.0
Exceptional
Panchanit from Thailand
Couple
Deluxe Suite with Jacuzzi Bath
Stayed 1 night in January 2022

A gem in the middle of the chaos”

When staying at these villas, you will immediately be transported into an oasis that beautiful blends luxury with nature. This is a must visit especially for special occasions like anniversaries, birthdays or even as a family.

Reviewed August 11, 2022

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Dear Khun Panchanit, Thank you for your time to share a wonderful review for us. I am gladful to know that our overall ambiance suited your needs. We would be appreciated to welcome you back again on your next visit to Pattaya. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded August 14, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
9.2
Exceptional
Prakash from Hong Kong SAR, China
Family with teens
One Bedroom Villa with Private Pool
Stayed 3 nights in July 2022

Very nice friendly staff”

The staff and service was amazing! Would definitely come back again

Reviewed July 28, 2022

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Dear Mr. Prakash, Thank you for your time to share a wonderful review for us. I am gladful to know that you have recieved an excellent service from our staff. We are looking forward to welcoming you back to the hotel again soon. Stay Sparkling, Chireerat chareonporn (Piera) Front Office manager

Responded August 03, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
8.4
Excellent
Yanwarute from Thailand
Couple
One Bedroom Villa with Private Pool
Stayed 1 night in July 2022

Nice for a get relax and enjoy your vacation”

The facilities and staffs are great. Only need to note that the location is not near the center of pattaya or the beach

Reviewed July 21, 2022

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Dear Khun Yanwarute, Thank you so much for your encouraging feedback on the various aspects of our service. I am extremely delighted to know that you, again, enjoy your stay with us, in a heavenly oasis, in Pattaya. Your review on our service and villa motivates the staff to continue delivering authentic hospitality to our valued guests. We look forward to welcoming you back to the hotel again in your next visit to Pattaya. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded August 03, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
10.0
Exceptional
Cyril from Thailand
Family with young children
Deluxe Suite with Jacuzzi Bath
Stayed 1 night in July 2022

Luxurious Hotel”

I personally give five stars because all of my requests were made for my daughter’s birthday. All the staff are friendly and accommodating. Thank you for making my daughters birthday extra special.

Reviewed July 18, 2022

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Dear Cyril, Thank you for shareing your wonderful moment with us. I extrememly delighted to know that you impressed with our staff service and accmooidation, especially on the special occasion, your daughter's birthday. Please know that your feedback is extremely valuable to us and rest assured that we will share your feedback to the team. I hope you will give us a chance by staying with us again with the best service once again soon. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded August 03, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
10.0
Exceptional
LO from Malaysia
Couple
Deluxe Suite with Jacuzzi Bath
Stayed 3 nights in July 2022

Highly Recommended 👍👍👍”

From check in to our jacuzzi villa, buggy service is tip top and helpful. The jacuzzi room gave us a wow, fantastic. Service is always good throughout the 3 nights stay. Staffs very helpful. Didnt manage to fully utilise the facilities. Worth the stay.

Reviewed July 14, 2022

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Dear Lo, Thank your for your time to share a wonderful review for our hotel. . I was delighted to read that you enjoyed your stay with us and thank you for your high praise of our service from our bell boy, buggy service. I have shared your review with them personally. Your feedback is valuable as it motivates our associates to provide authentic caring hospitality to our valued guests. We look forward to the next opportunity of welcoming you to your Pattaya home next visit! Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded August 03, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
9.6
Exceptional
Arisa from Thailand
Couple
One Bedroom Villa with Private Pool
Stayed 1 night in December 2021

Very nice room & atmosphere”

The room is so nice. Highly recommended. The staff are nice and attentive. Several choices of breakfast. The location can be easily accessed from motorway but might be a little bit far from the beach.

Reviewed July 13, 2022

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Dear Khun Arisa, Thank you for your time time to share your feedback regarding to your stay with us. I appreciate to know you enjoyed and had a pleasant stay and we were able to deliver a satisfied service to you. I will ensure to share your review to the team. We hope you will consider us again in the near further on your Pattaya trip. Stay Sparkling, Chireerat Charoernporn (Piera) Front Office Manager

Responded July 20, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
9.6
Exceptional
Kennetrh from United States
Couple
Emerald One Bedroom Pool Villa
Stayed 6 nights in July 2022

Thank you!”

I wanted to say thank you, to thr staff and everyone who help provide a great experience. Thank you!

Reviewed July 12, 2022

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Dear Mr. Kenneth, Thank you so much for sharing your feedback on your stay. It is a pleasure to know that we were able to deliver the exceptional service to you. We hope to have a chance to welcome you back to The Gems Mining Pool villas, the precious oasis, again on your upcoming trip. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded July 13, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
10.0
Exceptional
Wilaiwan from Thailand
Family with teens
Topaz Room with Jacuzzi
Stayed 1 night in July 2022

Family holiday”

The first time we stay here. We booked a 2-bedroom pool villa. I love the landscape because there is very greenery feeling good to walk around. The room is very big compared with another hotel at a similar price. Many activities for families, scooters free for adults and kids and the best part is free Onsen. The breakfast buffet is tasty. We will definitely come back.

Reviewed July 12, 2022

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Dear Khun Wilaiwan, Thank you for taken your time to share your impressive moment with us. We are extremely delighted to know that you enjoyed our facilities especially scooters and onsen including our breakfast. We are looking forward to welcoming you back again on your upcoming trip to Pattaya. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded July 13, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
9.6
Exceptional
Patiphan from Thailand
Couple
One Bedroom Villa with Private Pool
Stayed 1 night in November 2021

Nice and Cozy”

Very clean and cozy private living and easy to order the food no need to leave your room

Reviewed July 07, 2022

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Dear Khun Patiphan, Thank you for taken your time to share your impressive moment during your stay. It is most pleasure to know you had a great relaxing time with us and we were able to deliver the exceptional service to you. Thank you once again for staying at The Gems Mining Pool villas Pattaya. We do hope you will consider us again on your next stay. Stay sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded July 07, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
10.0
Exceptional
Martin from Thailand
Couple
Deluxe Suite with Jacuzzi Bath
Stayed 1 night in June 2022

Huge rooms, very good service, great breakfast”

Huge clean modern room with a jacuzzi. Very good service and excellent breakfast. Highly recommended.

Reviewed July 06, 2022

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Dear Mr. Martin, Thank you for your time to share a wonderful review for us. I am gladful to know that you have recieved an excellent service from our staff. Additionally, our breakfast also a part of your favorite of our hotel. I will surely share to the team to continue striving a service standard and maintain food quality. My team and I expect for the next chance to welcome you back to the hotel soon. Stay Sparkling, Chireerat Charoenporn ( Piera) Front Office Manager

Responded July 09, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
10.0
Exceptional
Visarut from Thailand
Couple
One Bedroom Villa with Private Pool
Stayed 1 night in June 2022

Best hotel and reasonable price”

Staff all good take care. Very good and big room. Hotel so many activities. Breakfast nice. Please increase salary to the person cook a fire rice.

Reviewed June 30, 2022

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Dear Khun Visarut, Thank you for taken your time to share your impressive moment during your stay. It is most pleasure to know you had a great time with us and we were able to deliver the exceptional service to you escpeciall the meal at The Tram. Thank you once again for staying at The Gems Mining Pool villas Pattaya. We do hope you will consider us again on your next stay. Stay sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded July 02, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
8.0
Excellent
Nuchjaree from Thailand
Family with young children
One Bedroom Villa with Private Pool
Stayed 2 nights in April 2022

Very good”

you have to try!

Reviewed June 30, 2022

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Dear Khun Nuchjaree, Thank you for taken your time to share your impressive moment during your stay. It is most pleasure to know you had a great time with us and we were able to deliver the exceptional service to you. Thank you once again for staying at The Gems Mining Pool villas Pattaya. We do hope you will consider us again on your next stay. Stay sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded July 02, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
4.0
chris from United Kingdom
Couple
Deluxe Suite with Jacuzzi Bath
Stayed 3 nights in June 2022

Very disappointed”

We booked this place because we wanted to escape the hustle and bustle, so I could do some work. Unfortunately the internet was down so my first day stay was wasted. The receptionist kept telling my partner it was ok which made thing more frustrating as it clearly wasn’t. When eventually They came to our room and apologised for no Internet. We asked for the breakfast in our room and we got changed an additional 400bt for service. The room they put us in is 100m from a construction site which was very noisy. Besides only being Around 200m from the main motorway, also very noisy traffic. We asked can we check out early and take a refund for our third night, but they said no refunds available. They did offers to change our room which was 30m from our room closer to the noisy motorway. Rooms, restaurant, worker staff good. Cons. It’s like living under a subway! No facilities close by! Well overpriced! Management and receptionist don’t listen to you! Two English TV channels bbc new and some other rubbish! Construction and motorway noise on both side! Over all very disappointing!!!

Reviewed June 21, 2022

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Dear Mr. Chris, Thank you for taken your time to share you feedback ragarding on your stay. I would like to extend my sincerely apology on the inconvenience you experienced. For the WIFI and noise from Motorway were uncontrollable, but we tried our best to recover back the WIFI status, due to the heavey thunder strom, and room upgrading for you with in-villa breaskfast. I eagerly would like to have another chance to pamper you on your holiday once again, I sent a direct email personally. Please feel freee to respond for our further contact. Best Regards, Chireerat Chareonporn (Piera) Front Office Manager

Responded July 13, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
8.8
Excellent
Buncha from Thailand
Couple
One Bedroom Villa with Private Pool
Stayed 1 night in June 2022

Nice Hotel ”

With Nice decorate and Beautiful place

Reviewed June 20, 2022

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Dear Khun Buncha, Thank you for taken your time to share your impressive moment during your stay. It is most pleasure to know you had a great time with us and we were able to deliver the exceptional service to you. Thank you once again for staying at The Gems Mining Pool villas Pattaya. We do hope you will consider us again on your next stay. Stay sparkling, Chireerat charoenporn (Piera) Front Office Manager

Responded July 02, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
10.0
Exceptional
Navaphon from Thailand
Group
Deluxe Suite with Jacuzzi Bath
Stayed 2 nights in June 2022

Best of the best ”

The resort is very clean and staff are very nice. Everything is perfect.

Reviewed June 14, 2022

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Dear Khun Navaphon, Thank you for taken your time to share your impressive moment during your stay. It is most pleasure to know you had a great time with us and we were able to deliver the exceptional service to you. Thank you once again for staying at The Gems Mining Pool villas Pattaya. We do hope you will consider us again on your next stay. Stay sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded July 02, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
8.8
Excellent
Pavarisa from Thailand
Couple
Deluxe Suite with Jacuzzi Bath
Stayed 4 nights in June 2022

4 nights Topaz room”

My second long stay with Gem Mining, I used to have my first stay at this hotel and my first experience was amazing so I decided to spend my long stay here again and it’s good stay. Staffs are very nice, friendly and really helpful as always. The room is clean and big. Hotel’s location is nice for someone who has a car caz it doesn’t near the beach but it surrounded by a good restaurants. Overall, I like this hotel and will definitely come back again and again.

Reviewed June 11, 2022

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Dear Khun Pavarisa, Thank you so much for your encouraging feedback on the various aspects of our service. I am extremely delighted to know that you, again, enjoy your stay with us, in a heavenly oasis, in Pattaya. Your raving review on our service and villa motivates the staff to continue delivering authentic hospitality to our valued guests. We do look forward to welcoming you back to the African-inspired conceptual resort again soon. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager

Responded June 11, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
6.8
Good
Naksit from Thailand
Family with young children
Deluxe Suite with Jacuzzi Bath
Stayed 2 nights in June 2022

Good”

In my opinion, I don't think I feel comfort at first front staff with our conversation. Anyway, overall services are in standard such as bell service, facilities, cleanliness. I stayed for 2 nights with the different rooms. For the second night, my room was located nearby the front of main street, that caused some noisy while sleeping at night.

Reviewed June 10, 2022

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Dear Khun Naksit, First of all, I would like to thank you for your time to share your value feedback during your stay at The Gems Mining Pool Villas Pattaya! I would like to extend my apology for the inconvenience that you experienced up on your arrival. As our aim is to deliver an excellent service to our guests. I will ensure to improve the service standard according to our goal. My team and I look forward for the next oppotunity to welcome you back to our resort on your next visit to Pattaya. Chireerat Charoenporn (Piera) Front Office Manager

Responded June 11, 2022
The GEMS MINING Pool Villas Pattaya (SHA Plus+)
6.0
Shi from Singapore
Couple
Deluxe Suite with Jacuzzi Bath
Stayed 1 night in May 2022

New & clean villa but faulty facilities”

Book the room with jacuzzi on 15 -16 May 2022 and the place was clean and new (built less than a year). However my bf and I had a very BAD experience with the jacuzzi in our room. There was no hot water and the water jet was not powerful that it took us about 3-4 hours to fill up the jacuzzi tub and my bf had to use the electronic kettle to fill up the tub with hot water (he did it for at least 10 rounds). we did called the technician to check but they tried to on some water heater and still it didn't work. We asked for a refund from the hotel management and they told us they couldn't give in to our request but instead offered us one free night stay with them. Honestly I wouldn't want to go back to Gem Mining after such an awful experience. Also, beware of mosquitoes in the room. My bf killed 2 mosquitoes in our room, but we still had some mosquitoes bite after leaving the place. To be fair, the place is clean and modern, breakfast was so-so (not much variety), but with the management not doing anything to rectify our unpleasant experience, I think its wise for travellers to think twice about booking your accommodation with The Gems Mining.

Reviewed May 20, 2022

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9.2
Exceptional
Firdaus from Singapore
Family with young children
Two Bedroom Villa with Private Pool
Stayed 2 nights in May 2022

2bedroom with pool”

Arrived at property after 2pm and checked in. Room not ready so staff ushered us to restaurant for welcome drink. Staff could converse in English well, room service 24hrs. Property was conveniently located near highway exit but that means those not driving their own vehicle have to book a taxi to travel around the city. Ample sheltered parking space for those who drive their own vehicle. Room was ready within 15mins (clean and sanitised). Complimentary mini bar & coffee maker. Pool was about 1 or 1.2 metre deep throughout…my 4yr old son could stand on his feet in the pool with his head just above waterline. Jacuzzi fitted at the end of the pool. Enjoyed our stay overall, I’m not a fussy traveller so ymmv.

Reviewed May 20, 2022

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