The WIN Hotel Surabaya

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Embong Tanjung No. 46-48, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271

Highlights

Excellent room comfort & quality

- Rooms feel comfortable and suitable for staycations

3 hari saya dan keluarga menginap di sini, nyaman,
Top property facilities

- Overall impression across several stays is positive, with guests calli...

Banyak kemudahan
Top value

- Many guests find the hotel good value or cheap for the price

Xoxo good hotel with the low price,
Ideal location

- Location gets praise for being quiet in a deep alley and for easy acce...

👍 Near to almost everywhere in the heart of Surabaya
Great food & dining

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Bar

Massage

Airport transfer

About us

Experience The WIN Hotel Surabaya, where art meets comfort for two travelers. Relax on the rooftop terrace with stunning skyline views, enjoy traditional Javanese wellness treatments, and explore lively lounges and creative workshops in an artful environment. The WIN Hotel, located in the heart of Surabaya Center, is ideal for both leisure and business travelers. Enjoy facilities like an exclusive bar, exquisite restaurant, and cozy coffee shop. Each air-conditioned room features complimentary Wi-Fi, with some offering stunning city views. Only 485 meters from Monkasel (Submarine Monument) and close to shopping destinations like Tunjungan Plaza and Grand City Surabaya, The WIN Hotel serves as the perfect base for exploring the vibrant city. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Location 8.9
Value for money 8.7
Service 8.6
Cleanliness 8.5

Based on 1,589 verified reviews

Location

8.9

Value for money

8.7

Service

8.6

Cleanliness

8.5

Facilities

8.2

Room comfort and qua...

8.0

  • "But u cant beat the price and location."
  • "Overall, the place is good and comfortable."
  • "Hotel nyaman, yang paling suka mie karet pedas nya juara"
  • "I was having the most comfortable time staying there."
  • "Simply nice room"
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Nearest transportation options

Inkopka Station is within 0.42 km

Gubeng Train Station is within 0.53 km

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 98 places in walking distance!

Parking
FREE
Walkable places
Indonesian Cancer Museum
130 m
Goethe Institut
280 m
Delta Theatre
280 m
Lapangan Basra
330 m
Surabaya Plaza
330 m
Popular landmarks
Monkasel (Submarine Monument)
480 m
Tunjungan Plaza
930 m
Suramadu National Bridge
2.3 km
Tugu Pahlawan
2.6 km
Bungkul Park
2.8 km
Closest landmarks
Embassy of Germany
260 m
Taman AIS Nasution
400 m
Sharp Bamboo Monument
420 m
Taman Lansia
430 m
Monkasel (Submarine Monument)
480 m

Good to know

Value for money8.7
Distance to city center3 Km
Location rating8.9
Nearest airportJuanda International Airport (SUB)
Distance to airport13.1 km

Select your room

1/10

Basic Room

19 m²/205 ft²
1 king bed
City view
Preferred by Couples

8.1

Excellent

Room comfort and quality
  • Bathtub grab bar

  • Mobility accessibility

  • Non-slip grab bar

  • Electric kettle

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

1/10

Basic Twin

19 m²/205 ft²
2 single beds
City view

8.4

Excellent

Room comfort and quality
  • Bathtub grab bar

  • Electric kettle

  • Additional toilet

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/9

Game Room

19 m²/205 ft²
2 single beds
City view

10.0

Exceptional

Room comfort and quality
  • Bathtub grab bar

  • Non-slip grab bar

  • Electric kettle

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

1/8

Superior Queen Room

19 m²/205 ft²
1 king bed
City view

8.8

Excellent

Room comfort and quality
  • Electric kettle

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV

1/8

Suite

38 m²/409 ft²
1 double bed
City view

8.6

Excellent

Room comfort and quality
  • Shower

  • Internet access – wireless

  • Telephone

  • TV

  • TV [flat screen]

  • Wi-Fi [free]

  • Air conditioning

  • Complimentary tea

  • Free welcome drink

  • Desk

1/8

Superior Room

19 m²/205 ft²
1 king bed
  • Shower

  • Towels

  • Internet access – wireless

  • Telephone

  • Air conditioning

  • Desk

  • Non-smoking

1/7

Superior Twin Room

19 m²/205 ft²
2 double beds

9.3

Exceptional

Room comfort and quality
  • Mirror

  • Shower

  • Toiletries

  • Internet access – wireless

  • Telephone

  • TV

  • Wi-Fi [free]

  • Air conditioning

  • Coffee/tea maker

  • Complimentary tea

1/8

Superior Room(1 King Bed)

19 m²/205 ft²
1/9

Basic Superior Room

1/6

Basic Superior Room

19 m²/205 ft²
1 single bed
  • Non-smoking

Frequently asked questions

You can benefit from your stay at The WIN Hotel Surabaya all the more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening even better.

The average travel time to get from The WIN Hotel Surabaya to the airport is 30 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

While lounging at The WIN Hotel Surabaya, indulge in your evening or night out at The TV Bar or Top Ten & Coyote Bar to make the most out of your nightlife.

Past visitors that stayed at The WIN Hotel Surabaya have given this property a rating of 8.863 for its outstanding location as the major highlight for their stay.

Past solo travelers that have stayed at this property have given The WIN Hotel Surabaya an average rating of 8.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given The WIN Hotel Surabaya an average rating of 8.8. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with older children that have stayed at this property have given The WIN Hotel Surabaya an average rating of 8.0. You can search for more in depth customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given The WIN Hotel Surabaya an average rating of 9.3. You can look up on more specific customer reviews, and feedback for this property down in the review section.

The nearest train, metro, or bus station is Inkopka Station, 421.75 m away from The WIN Hotel Surabaya.

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More about The WIN Hotel Surabaya

More about The WIN Hotel Surabaya

Experience Comfort and Convenience at The WIN Hotel Surabaya

Welcome to The WIN Hotel Surabaya, a 3-star hotel conveniently located in the vibrant city of Surabaya, Indonesia. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. Check-in at The WIN Hotel Surabaya begins at 02:00 PM, allowing you to settle in and start your stay without any hassle. The hotel's friendly and professional staff will be ready to assist you upon arrival, ensuring a smooth and pleasant check-in process. When it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to pack up and prepare for your departure. The WIN Hotel Surabaya features a total of 90 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling alone, with a partner, or as a family, you'll find the perfect accommodation to suit your needs. The hotel was built in 2015 and last renovated in the same year, guaranteeing modern facilities and a fresh ambiance throughout. Located just 30 minutes away from the airport, The WIN Hotel Surabaya offers convenience for those arriving or departing by air. The hotel's proximity to the airport allows you to save time on transportation, giving you more opportunities to explore the city or relax at the hotel's facilities. Families with young children will appreciate The WIN Hotel Surabaya's child policy. Children between the ages of 0 to 5 can stay free of charge, making it an ideal choice for family vacations. Create lasting memories with your loved ones while enjoying the comfort and convenience of this hotel. Discover the perfect blend of comfort, convenience, and affordability at The WIN Hotel Surabaya. Book your stay today and experience a memorable trip in Surabaya, Indonesia.

Unwind and Indulge in Entertainment at The WIN Hotel Surabaya

At The WIN Hotel Surabaya, the entertainment facilities are designed to provide guests with a truly memorable and relaxing experience. From a vibrant bar to soothing massage and spa services, and a serene garden, there is something for everyone to enjoy. The hotel's bar is the perfect place to unwind after a long day of exploring Surabaya. With a wide selection of refreshing beverages and a lively atmosphere, guests can socialize and enjoy their favorite drinks. Whether you prefer a classic cocktail or a local specialty, the skilled bartenders are ready to cater to your taste. For those seeking ultimate relaxation, the massage and spa services at The WIN Hotel Surabaya are a must-try. Indulge in a variety of rejuvenating treatments that will leave you feeling refreshed and revitalized. From traditional massages to aromatherapy sessions, the skilled therapists will ensure that all your stress and tension melt away. Surrounded by lush greenery, the hotel's garden provides a tranquil escape from the bustling city. Take a leisurely stroll, read a book, or simply soak in the peaceful ambiance. The garden is the perfect spot to reconnect with nature and find inner peace. With its diverse range of entertainment facilities, The WIN Hotel Surabaya offers guests a delightful and unforgettable stay.

Convenience at Your Fingertips: The WIN Hotel Surabaya's Exceptional Facilities

At The WIN Hotel Surabaya, convenience is a top priority. With a range of exceptional facilities, this hotel ensures that guests have everything they need for a comfortable and hassle-free stay. For those who prefer to travel light, the hotel offers convenient laundry service and dry cleaning facilities. Guests can effortlessly keep their clothes fresh and clean throughout their stay. Additionally, the daily housekeeping service ensures that rooms are always tidy and well-maintained. With room service available, guests can indulge in delicious meals without leaving the comfort of their rooms. Whether it's a hearty breakfast to start the day or a late-night snack, the hotel's attentive staff is ready to cater to every culinary desire. The WIN Hotel Surabaya also understands the importance of safety and security. The hotel provides safety deposit boxes, giving guests peace of mind knowing that their valuables are well-protected. The concierge is available around the clock to assist with any inquiries or requests, ensuring a seamless and enjoyable stay. Stay connected with complimentary Wi-Fi available in all rooms and public areas. Whether for work or leisure, guests can easily access the internet and stay connected with loved ones. For guests who smoke, the hotel offers a designated smoking area, allowing them to enjoy their cigarettes without inconveniencing others. To ensure a smooth check-in and check-out process, the hotel provides express check-in/check-out services. This allows guests to save valuable time and start enjoying their stay without any delay. With luggage storage available, guests can explore the city without worrying about their belongings. The hotel takes care of guests' luggage, allowing them to make the most of their time in Surabaya. The WIN Hotel Surabaya goes above and beyond to provide convenience and comfort to its guests. With its exceptional facilities and attentive service, this hotel is the perfect choice for a memorable stay in Surabaya, Indonesia.

Convenient Transport Facilities at The WIN Hotel Surabaya

At The WIN Hotel Surabaya, we understand the importance of convenient transport options for our guests. Whether you are arriving from the airport or planning to explore the city, our hotel offers a range of transport facilities to cater to your needs. Start your journey hassle-free with our airport transfer service. Our friendly and professional staff will be waiting to greet you upon arrival, ensuring a smooth and comfortable transition to the hotel. If you're looking to explore the city's attractions, our tour desk can assist you in planning and booking exciting tours and excursions. For guests with their own vehicles, we provide a secure and spacious car park onsite, free of charge. If you prefer not to drive, our shuttle service offers convenient transportation to nearby shopping centers and popular tourist spots. Additionally, we offer car hire services for those who wish to explore Surabaya at their own pace. If you need a taxi, our hotel staff can assist you in arranging reliable taxi services. Lastly, our ticket service is available to help you book tickets for various events and attractions in Surabaya. At The WIN Hotel Surabaya, we strive to make your stay as convenient and enjoyable as possible. With our comprehensive range of transport facilities, you can explore the city with ease and peace of mind.

Indulge in Culinary Delights at The WIN Hotel Surabaya

At The WIN Hotel Surabaya, guests can embark on a gastronomic journey with a range of dining facilities to satisfy every palate. Start your day with a delightful breakfast buffet, offering a wide selection of local and international dishes. From freshly baked pastries to made-to-order omelettes, there is something for everyone to enjoy. For those who prefer a lighter option, a continental breakfast is also available. When hunger strikes throughout the day, head to the hotel's coffee shop for a quick pick-me-up. Savor a cup of freshly brewed coffee or indulge in a variety of tea blends. The cozy atmosphere is perfect for catching up with friends or enjoying a moment of solitude. For a more formal dining experience, the hotel's restaurant offers a diverse menu that showcases the best of Indonesian and international cuisine. From traditional favorites to modern culinary creations, every dish is expertly prepared using the finest ingredients. Guests can also enjoy the convenience of room service, allowing them to dine in the comfort of their own room while enjoying the hotel's daily housekeeping service.

Comfortable and Affordable Rooms at The WIN Hotel Surabaya

Experience a comfortable and affordable stay at The WIN Hotel Surabaya with its range of well-appointed rooms. Choose from the Basic Room, Basic Twin, Superior Queen Room, or Superior Twin Room, all designed to provide you with a relaxing and enjoyable stay. The Basic Room offers a cozy space of 19 square meters with the option of a King Bed or 2 Single Beds, ensuring a restful night's sleep. If you prefer separate beds, the Basic Twin room is perfect for you, also providing 19 square meters of space. For those seeking a little more luxury, the Superior Queen Room features a spacious 19 square meters with a plush King Bed, allowing you to unwind in style. Alternatively, the Superior Twin Room offers the same size with 2 Double Beds, ideal for families or groups traveling together. Booking your stay at The WIN Hotel Surabaya through Agoda ensures you the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy the comfort and convenience of these rooms without breaking the bank. Take advantage of Agoda's user-friendly platform and secure your stay at The WIN Hotel Surabaya today!

Discover the Vibrant Surabaya Center

Welcome to Surabaya Center, the heart of Surabaya, Indonesia's second-largest city. Located in the bustling business district, The WIN Hotel Surabaya offers an ideal base for both business and leisure travelers. Surabaya Center is known for its vibrant atmosphere, with a plethora of shopping malls, restaurants, and entertainment options just steps away from the hotel. Indulge in a shopping spree at the nearby Tunjungan Plaza, one of the largest shopping malls in Southeast Asia, offering a wide range of local and international brands. For a taste of local cuisine, explore the nearby G-Walk, a popular food street where you can savor authentic Indonesian dishes and street food delicacies. In addition to its lively urban scene, Surabaya Center also offers a glimpse into the city's rich history and culture. Visit the historic House of Sampoerna, a museum housed in a Dutch colonial-style building that showcases the history of Indonesia's famous clove cigarette industry. Take a stroll along the famous Surabaya Riverfront, lined with charming cafes and art installations, offering a picturesque view of the city skyline. With its convenient location and vibrant surroundings, Surabaya Center is the perfect choice for an unforgettable stay in Surabaya.

Traveling to The WIN Hotel Surabaya from Surabaya's Nearest Airports

Surabaya, the vibrant city in Indonesia, is served by two major airports: Juanda International Airport and Abdul Rachman Saleh Airport. From either airport, travelers can easily make their way to The WIN Hotel Surabaya located in Surabaya Center. For those arriving at Juanda International Airport, the most convenient option is to take a taxi or a ride-hailing service. The airport is approximately 25 kilometers away from The WIN Hotel Surabaya, and the journey takes around 45 minutes, depending on traffic conditions. Taxis are readily available outside the terminal, and it is recommended to use reputable taxi companies or book a ride through a reliable ride-hailing app. If you are flying into Abdul Rachman Saleh Airport, located around 100 kilometers from Surabaya, there are several transportation options to reach The WIN Hotel Surabaya. The most popular choice is to take a taxi or a private car hire service. The journey from the airport to the hotel takes approximately 2.5 to 3 hours, depending on traffic. Alternatively, you can also take a public bus to Surabaya and then transfer to a local taxi or ride-hailing service to reach the hotel.

Discover Surabaya's Iconic Landmarks near The WIN Hotel Surabaya

Located in the heart of Surabaya, The WIN Hotel Surabaya offers easy access to some of the city's most iconic landmarks and attractions. Immerse yourself in the rich history and culture of Surabaya by visiting the nearby Sampoerna Museum. Housed in a beautiful Dutch colonial-style building, this museum showcases the history of the Sampoerna cigarette company and provides a fascinating insight into Indonesia's tobacco industry. For a breathtaking view of the city, make sure to visit the Suramadu National Bridge. This impressive bridge connects Surabaya with the island of Madura and is the longest bridge in Indonesia. Take a leisurely stroll or rent a bicycle to enjoy the stunning views of the city skyline and the Madura Strait. Nature lovers will delight in exploring Bungkul Park, a popular recreational area in Surabaya. This vibrant park offers a peaceful retreat from the bustling city with its lush greenery, jogging tracks, and a picturesque lake. It's the perfect spot for a picnic or to simply unwind and enjoy the beauty of nature. History enthusiasts should not miss the opportunity to visit Monkasel (Submarine Monument) and Tugu Pahlawan. Monkasel is a real submarine turned into a museum, offering a unique experience to explore the interior of a submarine and learn about Indonesia's naval history. Tugu Pahlawan, also known as the Heroes Monument, is a towering monument dedicated to the heroes of the Indonesian National Revolution. Climb to the top for panoramic views of Surabaya. Animal lovers can head to Surabaya's Zoo, home to a diverse range of wildlife species. Spend a day observing exotic animals and enjoy educational shows and activities. Another significant landmark worth visiting is the Suroboyo Monument, a symbol of Surabaya's pride and resilience. This iconic monument depicts a fighting cock, representing the spirit of the people of Surabaya. For a glimpse into Surabaya's religious heritage, visit Ampel Mosque and Muhammad Cheng Hoo Mosque. Ampel Mosque is one of the oldest mosques in Surabaya and is considered a sacred place by Muslims. Muhammad Cheng Hoo Mosque, on the other hand, showcases the unique blend of Chinese and Islamic architecture. Lastly, don't forget to explore Jembatan Merah, a historical bridge that played a significant role during the Battle of Surabaya. This iconic landmark is a reminder of Surabaya's heroic past and is a must-visit for history buffs. With its prime location near these landmarks and attractions, The WIN Hotel Surabaya offers the perfect base for exploring the rich cultural heritage and vibrant city life of Surabaya.

Convenient Public Transport Stations near The WIN Hotel Surabaya

Located in the heart of Surabaya, The WIN Hotel Surabaya offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away from the hotel, you will find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. These stations provide excellent connectivity to various parts of the city, allowing guests to explore Surabaya with ease. Whether you're planning to visit the vibrant shopping districts, historical landmarks, or local attractions, the nearby public transport stations offer a hassle-free way to get around. Hop on a train at Semut Train Station or Gubeng Train Station to reach your desired destination quickly. Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station are also easily accessible, providing convenient options for those who prefer train travel. With the hotel's strategic location near these public transport stations, guests at The WIN Hotel Surabaya can enjoy the convenience of exploring Surabaya's top attractions while also benefiting from easy connections to other cities in Indonesia.

Delicious Dining Options Near The WIN Hotel Surabaya

Indulge in a culinary adventure with an array of dining options surrounding The WIN Hotel Surabaya. Just a short distance away, you will find Aiola Eatery, a trendy restaurant known for its fusion cuisine and vibrant atmosphere. For coffee lovers, BONCAFE MANYAR KERTOARJO offers a cozy ambiance and a wide selection of specialty coffees. Seafood enthusiasts will delight in Layar Seafood KH Abdul Wahab Siamin, where you can savor fresh seafood dishes prepared with local flavors. Craving for some authentic Indonesian cuisine? Head to Apeng Kwetiau Medan - Kedung Doro, Sate Klopo Ondomohen Bu Asih - Walikota Mustajab, Soto Ayam 'Cak To' Undaan Wetan, or Soto Ambengan Pak Sadi, all renowned for their delicious traditional dishes. If you're in the mood for something unique, try the famous rawon dish at Rawon Setan - Embong Malang. For a delightful dining experience in a stylish setting, Wapo Resto - Airlangga and Bon Ami Restaurant are excellent choices. With such a diverse range of culinary delights just steps away, The WIN Hotel Surabaya is the perfect choice for food lovers.

Shop 'til You Drop at Surabaya's Best Shopping Landmarks

The WIN Hotel Surabaya is surrounded by an array of shopping landmarks that cater to every shopaholic's dream. Just steps away from the hotel, you'll find Central Point Mall, a modern shopping complex offering a wide range of international and local brands. If you're looking for traditional Indonesian batik, Mirota Batik is the place to go. Here, you can browse through a vast collection of beautifully crafted batik clothing and accessories. For a unique shopping experience, head to Bratang Flower Market, where you can immerse yourself in a vibrant atmosphere filled with colorful flowers and plants. Wisata Rasa is another must-visit destination, known for its local delicacies and food products. Pasar Keputran is a bustling market where you can find fresh produce, spices, and traditional snacks. If you're in the mood for a larger shopping spree, Grand City Mall and Marvell City are just a short drive away, offering a plethora of shops, restaurants, and entertainment options. For vintage enthusiasts, Newton Vintage Store is a hidden gem, housing a curated collection of retro clothing and accessories. Pasar Genteng is a traditional market where you can haggle for unique souvenirs, handicrafts, and local products. Lastly, Plaza Tunjungan, one of Surabaya's iconic shopping destinations, is just a stone's throw away, featuring a mix of high-end boutiques, department stores, and specialty shops. With such a diverse range of shopping landmarks surrounding The WIN Hotel Surabaya, you'll be spoilt for choice and can indulge in a memorable shopping experience during your stay.

Affordable Luxury at The WIN Hotel Surabaya

Experience the perfect combination of comfort, convenience, and affordability at The WIN Hotel Surabaya. With an average room price of just $19, this hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which is $28. At The WIN Hotel Surabaya, you can enjoy a luxurious stay without breaking the bank. The hotel boasts modern and stylish rooms that are thoughtfully designed to provide a relaxing and comfortable environment for guests. Each room is equipped with all the essential amenities you need for a pleasant stay, including a comfortable bed, a flat-screen TV, a minibar, and free Wi-Fi. Not only does The WIN Hotel Surabaya offer affordable rates, but it also provides excellent service and a range of facilities to enhance your stay. Take a dip in the refreshing swimming pool, work up a sweat at the fitness center, or indulge in a rejuvenating spa treatment. The hotel also features a restaurant serving delicious local and international cuisine, as well as a bar where you can unwind with a refreshing drink. Book your stay at The WIN Hotel Surabaya today and experience the perfect blend of affordability and luxury in the heart of Surabaya.

Excellent Service and Comfortable Rooms

The WIN Hotel Surabaya has received rave reviews from its guests for its excellent service and comfortable rooms. The staff at the hotel are known for being helpful, kind, and friendly, always willing to assist with any request. Guests have praised the cleanliness of the rooms, which come equipped with amenities such as a cold air conditioning system, a television with international channels, and a comfortable bed. The hotel also provides a range of complimentary items, including an electric kettle, tea, coffee, and mineral water, ensuring that guests have everything they need for a comfortable stay. The food at the hotel is also highly rated, with guests enjoying the delicious meals on offer. With its affordable rates and convenient location, The WIN Hotel Surabaya is a top choice for travelers looking for a clean and budget-friendly option in Surabaya.

A Winning Choice for Comfort and Value

The WIN Hotel Surabaya is a top-rated hotel that offers a winning combination of comfort, value, and excellent staff performance. With an overall rating of 7.9, this hotel has consistently impressed guests with its exceptional service and attention to detail. One of the standout features of The WIN Hotel Surabaya is its unbeatable value for money. With a rating of 8.1 for value, guests have found this hotel to be a budget-friendly option without compromising on quality. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere that makes you feel right at home. The facilities at The WIN Hotel Surabaya are also highly regarded by guests, with a rating of 7.3. Whether you're looking to relax by the pool, work out in the fitness center, or indulge in a spa treatment, this hotel has something for everyone. The well-maintained facilities ensure that guests have everything they need for a comfortable and enjoyable stay. When it comes to food and dining, The WIN Hotel Surabaya receives a rating of 7.7. The hotel offers a variety of dining options, including a restaurant and a café, where guests can savor delicious local and international cuisine. The attentive staff ensures that every meal is a memorable experience. Cleanliness is another area where The WIN Hotel Surabaya excels, with a rating of 7.8. Guests have consistently praised the hotel for its immaculate rooms and public areas. The housekeeping team goes above and beyond to ensure that every corner of the hotel is spotless, creating a hygienic and comfortable environment for guests. The hotel's prime location is another reason why guests love The WIN Hotel Surabaya, with a rating of 8.3. Situated in the heart of Surabaya, this hotel offers easy access to popular attractions, shopping malls, and business districts. Whether you're traveling for business or leisure, you'll appreciate the convenience of staying at this centrally located hotel. Comfort is a top priority at The WIN Hotel Surabaya, with a rating of 8.1. The hotel's well-appointed rooms feature modern amenities and comfortable furnishings, ensuring a restful and rejuvenating stay. Guests can expect a peaceful night's sleep and wake up feeling refreshed and ready to take on the day. Last but not least, the staff performance at The WIN Hotel Surabaya is highly praised, with a rating of 7.9. The friendly and attentive staff goes above and beyond to cater to the needs of every guest, providing personalized service and ensuring a memorable stay. Overall, The WIN Hotel Surabaya is a winning choice for travelers seeking comfort, value, and exceptional service. With its impressive ratings for facilities, food and dining, cleanliness, location, comfort, and staff performance, this hotel promises a delightful stay in Surabaya, Indonesia.

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Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Halal breakfast
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Internet access – wireless
  • Shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site
iCafe
  • Menu: Buffet, A-la-carte

Location

Jalan Embong Tanjung No. 46-48, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271

Excellent8.9

Location

Airports
  • Juanda International Airport (SUB)
    13.1 km
  • Abdul Rachman Saleh Airport (MLG)
    74.5 km
Public transportation
  • Inkopka Station
    420 m
  • Gubeng Train Station
    530 m
Hospital or clinic
  • Siloam Hospitals Surabaya
    700 m
Shopping
  • Tunjungan Plaza
    930 m
Convenience store
  • Indomaret
    980 m
Cash withdrawal
  • ATM
    240 m

What's nearby

Popular landmarks
  • Monkasel (Submarine Monument)
    480 m
  • Tunjungan Plaza
    930 m
  • Suramadu National Bridge
    2.3 km
  • Tugu Pahlawan
    2.6 km
  • Bungkul Park
    2.8 km
  • Surabaya's Zoo
    3.4 km
  • Surabaya Town Square
    3.6 km
  • Sampoerna Museum
    4.4 km
  • Pakuwon Food Festival
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.4 km
Nearby landmarks
  • Indonesian Cancer Museum
    130 m
  • Embassy of Germany
    260 m
  • Goethe Institut
    280 m
  • Delta Theatre
    280 m
  • Lapangan Basra
    330 m
  • Surabaya Plaza
    330 m
  • Plaza Surabaya
    340 m
  • Monumen Kapal Selam
    380 m
  • Monumen Bambu Runcing
    380 m
  • Taman Ade Irma Suryani Nasution
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until03:11
Getting around
  • Distance from city center3 Km
  • Travel time to airport (minutes)30
  • Airport transfer fee170000 IDR
Extras
  • Breakfast charge (unless included in room price)50000 IDR
The property
  • Year property opened2015
  • Number of floors8
  • Number of rooms 54
  • Most recent renovation2015
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • License Id / Local Tax ID/ Entity Name9120401850279

Reviews of The WIN Hotel Surabaya from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 10
  • 10
  • 8.0
  • 10
  • 8.0
  • 9.2
  • 6.0
  • 8.0

Most recent

From 1,589 reviews

  • Location score 8.9 out of 10
    Location8.9
  • Value for money score 8.7 out of 10
    Value for money8.7
  • Service score 8.6 out of 10
    Service8.6
  • Cleanliness score 8.5 out of 10
    Cleanliness8.5
  • Facilities score 8.2 out of 10
    Facilities8.2
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 36 reviews
sentiment-positive-indicator
55% Positive
sentiment-negative-indicator
44% Unfavourable

Cleanliness

Mentioned in 29 reviews
sentiment-positive-indicator
58% Positive
sentiment-negative-indicator
41% Unfavourable

Location

Mentioned in 19 reviews
sentiment-positive-indicator
100% Positive

Value for money

Mentioned in 12 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 11 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

In room amenities

Mentioned in 9 reviews
sentiment-positive-indicator
44% Positive
sentiment-negative-indicator
55% Unfavourable

Breakfast

Mentioned in 7 reviews
sentiment-negative-indicator
100% Unfavourable

Hot water

Mentioned in 7 reviews
sentiment-positive-indicator
42% Positive
sentiment-negative-indicator
57% Unfavourable

Restaurant options

Mentioned in 7 reviews
sentiment-positive-indicator
100% Positive
Changed to review page 1
  1. 10.0
    Exceptional
    Wage from Indonesia
    Family with teens
    Suite
    Stayed 1 night in December 2025

    “Staying for New Year”

    The room is comfortable, very spacious, with affordable prices, the staff are quite good, and responsive.

    Reviewed January 07, 2026
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    Dinda from Indonesia
    Couple
    Superior Queen Room
    Stayed 1 night in February 2025

    “Experience Staying at a Hotel in Surabaya”

    The hotel is quite strategic, but access in and out has to go through the cafe in its lobby, which is a bit awkward but not a big deal. The room is clean, with complete amenities. Breakfast is included but the menu only offers one option, reasonably within budget, and the staff is friendly. Overall, recommended.

    Reviewed April 12, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    FAHMIYAH from Indonesia
    Solo traveler
    Game Room
    Stayed 1 night in November 2025

    “Exceptional”

    Spacious room priced at around 300,000 1. Amenities: Comb, soap, shampoo, shower cap, toothbrush, and toothpaste. 2. Game room: There are computers and 360° swivel chairs, PS controller, reading books, toy cars, Monopoly, Uno, playing cards (as shown in the picture). 3. The room is very soundproof. 4. The water heater works. 5. There is a café in the lobby (connected to the reception). 6. There is a safe. 7. Drinking water, coffee, and tea sachets as well as an electric kettle are available. In my opinion, it is very worth it for that price. 😇

    Reviewed November 11, 2025
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  4. 10.0
    Exceptional
    Dyah from Indonesia
    Solo traveler
    Basic Twin
    Stayed 1 night in July 2025

    “Staying overnight”

    Strategic location, close to Surabaya Plaza, Monkasel, parks, and Gubeng Station. Friendly staff, clean and comfortable rooms. Next time in Surabaya, I want to stay here again.

    Reviewed July 08, 2025
    Auto-translated through generative A.I.
  5. 10.0
    Exceptional
    Welly from Indonesia
    Couple
    Basic Room
    Stayed 1 night in November 2025

    “Aesthetic Hotel”

    an aesthetic hotel, clean, comfortable, close to the mall, friendly service, very strategic location

    Reviewed November 03, 2025
    Auto-translated through generative A.I.
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