Turtle Bay Lodge

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Turtle Bay, East Coast Road, Espiritu Santo, Turtle Bay, Luganville, Vanuatu, 0

Highlights

Location

One of our favorite places to stay in Santo.
Great food & dining

Facilities and food are all we want.
Excellent room comfort & quality

10/10 for comfort and cleanliness.
Sparkling clean

10/10 for comfort and cleanliness.
Professional guest services

Only on day 2 of 6 atm, team at Turtle Bay are exceptional.

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Waterfront

Restaurants

Bar

Water sports

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Turtle Bay part of Luganville, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and outdoor pool on-site.
Service 9.6
Cleanliness 9.5
Location 9.4
Facilities 9.1

Based on 281 verified reviews

Service

9.6

Cleanliness

9.5

Location

9.4

Facilities

9.1

Value for money

9.1

Room comfort and qua...

8.9

See map

9.4Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Mount Hope Waterfall
2.0 km
Nanda Blue Hole
5.4 km
Nabouru Kava Bar
16.4 km
Totel Kava Bar
16.4 km
Northern District Hospital
16.9 km

Good to know

Value for money9.1
Distance to city center23 km
Location rating9.4

Select your room

1/12

Deluxe Double Room with Balcony and Sea View

48 m²/517 ft²
Max 2 adults
1 double bed

Sea view

1/10

Deluxe Family Room

47 m²/506 ft²
Max 6 adults
1 queen bed and 1 bunk bed
Fits groups

Sea view

1/8

Double Room - Oceanfront

32 m²/344 ft²
Max 4 adults
1 single bed and 1 queen bed
Fits groups

Sea view

1/7

Family Room

30 m²/323 ft²
Max 6 adults
1 queen bed and 1 bunk bed
Fits groups

Garden view

1/7

Superior King Room

48 m²/517 ft²
Max 2 adults
1 queen bed

Sea view

1/1

Double Room with Ocean View

26 m²/280 ft²
Max 5 adults
1 single bed and 1 queen bed
1/1

Poolside Room

10 m²/108 ft²
Max 3 adults
1 queen bed
1/1

Family Room Poolside

24 m²/258 ft²
Max 5 adults
1 queen bed and 1 bunk bed
Fits groups
1/1

Double Room Ocean View Oceanfront

26 m²/280 ft²
Max 4 adults
1 single bed and 1 queen bed
1/1

Budget Double Room with Pool View

20 m²/215 ft²
Max 3 adults
1 queen bed

Frequently asked questions

Turtle Bay Lodge offers non-water sport and outdoor activities such as horse riding for you to sweat it out.

Yes! Turtle Bay Lodge includes laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Turtle Bay Lodge has a total of 10 rooms.

67.0% of our past customer assessments have given a positive review and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Turtle Bay Lodge down in the review section.

Past families with young children that have stayed at this property have given Turtle Bay Lodge an average rating of 8.8. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Turtle Bay Lodge an average rating of 9.3. You can look up on more in depth customer ratings, and remarks for this property down in the review section.

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

Small or intimate gatherings like birthday parties and honeymoons can also be accommodated. Services for in-house catering, music entertainment, and event decoration are offered to help your event go smoothly. Finish your big event day with unique turn-down service to celebrate your special occasion, room decorations are readily available upon request.

Start your days right, with the continental breakfast options made available at Turtle Bay Lodge.

More about Turtle Bay Lodge

More about Turtle Bay Lodge

Experience Tranquility and Comfort at Turtle Bay Lodge in Luganville

Nestled just 23 kilometers from the vibrant heart of Luganville, Turtle Bay Lodge offers a peaceful retreat surrounded by the natural beauty of Vanuatu. Built in 2007 and recently renovated in 2023, this charming lodge combines modern comfort with a touch of island charm, providing an ideal escape for travelers seeking relaxation and adventure alike. The lodge’s serene setting is perfect for unwinding after a scenic 30-minute journey from the airport, ensuring a smooth and hassle-free arrival. With only 10 thoughtfully appointed rooms, Turtle Bay Lodge guarantees an intimate and personalized experience. Check-in begins at 2:00 PM, giving guests ample time to settle in and explore the stunning surroundings. Please note that the lodge maintains a strict child policy, and additional charges may apply for children, making it a tranquil haven for adult travelers seeking peace and privacy. Check-out is until 11:00 AM, allowing guests to enjoy a leisurely morning before departure. Whether you're here for a romantic getaway or a peaceful retreat, Turtle Bay Lodge promises a memorable stay in the heart of Vanuatu.

Unwind and Indulge in Turtle Bay Lodge's Enticing Entertainment Facilities

At Turtle Bay Lodge, your relaxation and enjoyment are of utmost importance. With a range of enticing entertainment facilities, this tropical paradise in Luganville, Vanuatu offers a perfect blend of tranquility and excitement. Start your evening by unwinding at the lodge's charming bar, where you can sip on delicious cocktails while soaking in the breathtaking views of the turquoise ocean. Whether you prefer a refreshing tropical concoction or a classic favorite, the skilled bartenders are ready to cater to your every whim. For those seeking ultimate relaxation, indulge in a rejuvenating massage at the lodge's spa. Let the expert therapists melt away your stress and tension with their skilled hands and soothing techniques. Feel your worries fade away as you surrender to the tranquil ambiance and the healing power of touch. Explore the lush gardens surrounding the lodge, a haven of serenity and natural beauty. Take leisurely strolls along the winding pathways, admire the vibrant flowers, and listen to the gentle rustling of the palm trees. The garden provides the perfect setting for a peaceful escape, where you can reconnect with nature and find inner calm. Before you leave, don't forget to visit the gift and souvenir shop, where you can find unique treasures to remind you of your unforgettable stay at Turtle Bay Lodge. From handmade crafts to local delicacies, there is something for everyone to take home as a cherished memento. With its enticing entertainment facilities, Turtle Bay Lodge offers a truly immersive experience, where you can unwind, indulge, and create lasting memories in the heart of Vanuatu's natural paradise.

Unleash Your Adventurous Side at Turtle Bay Lodge's Exciting Sports Facilities

At Turtle Bay Lodge, we believe that a vacation should be a perfect blend of relaxation and adventure. That's why we offer an array of thrilling sports facilities for our guests to enjoy. Dive into the crystal-clear waters of the South Pacific and explore the vibrant marine life with our exceptional diving and snorkeling experiences. For those who prefer to stay above water, our non-motorized water sports activities, such as canoeing and watersports equipment rentals, provide endless fun and excitement. If you're looking for some land-based adventures, Turtle Bay Lodge has got you covered. Saddle up and embark on a scenic horse riding tour, where you can gallop along the beach and through lush tropical forests. And after an action-packed day, cool off and relax in our outdoor pool, offering breathtaking views of the surrounding landscape. For fishing enthusiasts, Turtle Bay Lodge is a dream come true. With our private beach access, you can cast your line and try your luck at catching some of the finest fish in the South Pacific. Whether you're a seasoned angler or a beginner, our experienced staff will be more than happy to assist you. Unleash your adventurous side and make unforgettable memories at Turtle Bay Lodge. With our exceptional sports facilities, there's never a dull moment during your stay.

Convenience Facilities at Turtle Bay Lodge: Enhancing Your Stay in Luganville

At Turtle Bay Lodge, we understand the importance of convenience during your stay in Luganville, Vanuatu. That's why we offer a range of top-notch facilities to ensure that your needs are met and your stay is nothing short of exceptional. Our laundry service is available to take care of all your laundry needs, allowing you to travel light and worry-free. Our dedicated staff will handle your laundry with care, ensuring that your clothes are fresh and clean for your next adventure. Need assistance with anything during your stay? Our friendly concierge is always available to provide personalized recommendations, assist with booking tours or transportation, and answer any questions you may have. We are here to make your stay as smooth and enjoyable as possible. Stay connected with our complimentary Wi-Fi in public areas. Whether you need to catch up on work emails or simply want to share your amazing vacation moments with friends and family, our reliable internet connection will keep you connected throughout your stay. To ensure your comfort and convenience, our dedicated housekeeping team provides daily housekeeping services. You can relax and unwind knowing that your room will be clean and tidy, allowing you to fully enjoy your stay at Turtle Bay Lodge. With our exceptional convenience facilities, Turtle Bay Lodge is the perfect choice for your stay in Luganville. Experience the utmost comfort, convenience, and relaxation during your time with us.

Convenient Transport Facilities at Turtle Bay Lodge

At Turtle Bay Lodge, we understand the importance of convenient transportation options for our guests. Whether you are arriving at Luganville Airport or exploring the beautiful surroundings of Vanuatu, we have you covered. Our airport transfer service ensures a hassle-free journey from the airport to our hotel, allowing you to start your vacation on a relaxed note. For those looking to explore the stunning attractions in and around Luganville, our tour desk is at your service. Our knowledgeable staff can assist you in planning and booking various tours, ensuring you make the most of your time in Vanuatu. If you prefer to explore at your own pace, we offer car hire services, allowing you to venture out and discover the hidden gems of the island. Parking your vehicle is never a concern at Turtle Bay Lodge, as we provide an onsite car park free of charge for our guests. Additionally, our ticket service and taxi service are available to cater to your transportation needs, making it easy for you to navigate the island and reach your desired destinations. Enjoy the convenience and peace of mind that comes with our comprehensive transport facilities at Turtle Bay Lodge.

Comfort and Convenience in Every Room at Turtle Bay Lodge

Experience a restful stay with our well-appointed rooms, designed to provide maximum comfort and convenience. Each room features air conditioning to keep you cool and a hair dryer for your grooming needs. Enjoy the soothing ambiance on your private balcony or terrace, perfect for relaxing while taking in the scenic views. Inside, you'll find a mini bar and refrigerator for your refreshments, along with complimentary instant coffee and tea to start your day or unwind in the evening. Plush linens add an extra layer of comfort, while thoughtful toiletries ensure a fresh and convenient experience during your stay.

Delightful Dining Experience at Turtle Bay Lodge

At Turtle Bay Lodge, guests can indulge in a warm and inviting culinary experience that complements their stay. Start your day with a hearty continental breakfast served daily, offering a variety of fresh pastries, fruits, and beverages to energize your morning. For those seeking a relaxed meal or a refreshing coffee break, the on-site coffee shop provides a cozy atmosphere perfect for unwinding and enjoying quality brews. The lodge’s restaurant offers a diverse menu crafted to satisfy different tastes, whether you're craving local specialties or international favorites. With attentive daily housekeeping ensuring a clean and comfortable environment, guests can fully relax and savor their dining moments. Turtle Bay Lodge's thoughtful dining facilities promise a delightful blend of flavor, comfort, and convenience during your stay in Luganville.

Discover Paradise at Turtle Bay Lodge in Luganville, Vanuatu

Nestled on the pristine shores of Luganville, Vanuatu, Turtle Bay Lodge offers a slice of paradise like no other. Surrounded by lush tropical gardens and overlooking the crystal-clear waters of Turtle Bay, this idyllic retreat is the perfect destination for those seeking tranquility and natural beauty. Step outside the doors of Turtle Bay Lodge and you'll find yourself immersed in a tropical wonderland. The lodge is situated in close proximity to some of Vanuatu's most breathtaking natural attractions, including the famous Blue Hole, a natural swimming pool hidden within a jungle oasis. Explore the vibrant coral reefs of Million Dollar Point, where remnants of World War II can be found submerged beneath the turquoise waters. For an unforgettable adventure, embark on a boat tour to visit the magnificent Champagne Beach, known for its powdery white sand and crystal-clear waters. Back at the lodge, guests can indulge in a range of activities and amenities. Take a refreshing dip in the sparkling infinity pool, surrounded by swaying palm trees and panoramic views of the bay. Enjoy a leisurely stroll along the private beach, where you can bask in the warm sun or take a dip in the gentle waves. For those seeking relaxation, the lodge offers a spa and wellness center, where you can pamper yourself with rejuvenating treatments inspired by traditional Vanuatu techniques. At Turtle Bay Lodge, you'll experience the perfect blend of luxury and natural beauty. Whether you're seeking adventure or relaxation, this hidden gem in Luganville, Vanuatu is the ultimate tropical paradise.

Traveling to Turtle Bay Lodge from the Nearest Airports in Luganville, Vanuatu

Welcome to Turtle Bay Lodge, a tropical paradise nestled in the stunning Turtle Bay of Luganville, Vanuatu. Getting to this idyllic retreat is a breeze, thanks to the convenient airport options available in the area. If you're flying into Luganville, Vanuatu, you'll have two main airport options to choose from. The first is Pekoa International Airport, located just a short 10-minute drive away from Turtle Bay Lodge. Upon arrival, you can easily find taxis and private transfers at the airport to take you directly to the lodge. The second option is Santo-Pekoa International Airport, which is approximately a 20-minute drive from Turtle Bay Lodge. Similar to Pekoa International Airport, you'll find various transportation options at your disposal to reach your destination. Once you've arrived at Turtle Bay Lodge, you'll be captivated by its breathtaking beauty and tranquil surroundings. Nestled amidst lush greenery, the lodge offers a range of accommodation options, from cozy bungalows to spacious villas, all with stunning views of the bay. Indulge in delicious local cuisine at the on-site restaurant, take a dip in the sparkling pool, or simply relax on the pristine white sand beach. With its warm hospitality and picturesque setting, Turtle Bay Lodge is the perfect destination for a memorable tropical getaway.

Discover the Natural Wonder of Nanda Blue Hole near Turtle Bay Lodge

Nestled in the heart of Luganville, Vanuatu, Turtle Bay Lodge offers a truly enchanting escape with its close proximity to the breathtaking Nanda Blue Hole. This natural wonder is a must-visit attraction for nature enthusiasts and adventure seekers alike. Just a short distance from the lodge, the Nanda Blue Hole is a hidden gem that captivates visitors with its crystal-clear turquoise waters and lush surrounding rainforest. Immerse yourself in the serene ambiance as you take a refreshing dip in the inviting waters of Nanda Blue Hole. The cool, calm waters are perfect for swimming, snorkeling, or simply unwinding amidst the tranquility of nature. Marvel at the vibrant array of tropical fish and coral formations that thrive in this untouched aquatic paradise. For those seeking an adrenaline rush, take a leap of faith and plunge into the deep blue hole from the surrounding trees, an exhilarating experience that will leave you with lasting memories. After exploring the wonders of Nanda Blue Hole, return to the comfort of Turtle Bay Lodge and indulge in the resort's exceptional amenities. With its idyllic location and easy access to this natural marvel, Turtle Bay Lodge is the perfect choice for travelers seeking an unforgettable experience in Luganville, Vanuatu.

Affordable Luxury at Turtle Bay Lodge

Experience the perfect blend of luxury and affordability at Turtle Bay Lodge in Luganville, Vanuatu. With an average room price of just $189, Turtle Bay Lodge offers exceptional value for money compared to the average price of a hotel room in Luganville, which stands at $177. At Turtle Bay Lodge, you can indulge in a truly unforgettable stay without breaking the bank. Immerse yourself in the tranquil surroundings of this tropical paradise, where lush gardens meet the crystal-clear waters of the Pacific Ocean. Each room at the lodge is beautifully appointed with modern amenities and stylish decor, ensuring a comfortable and relaxing retreat. With its stunning beachfront location and world-class facilities, Turtle Bay Lodge provides an unbeatable experience at an affordable price. Whether you're seeking adventure or relaxation, this hidden gem in Luganville is the perfect choice for travelers looking to make the most of their Vanuatu getaway.

A Perfect Getaway with Stunning Views and Friendly Staff

Turtle Bay Lodge in Luganville, Vanuatu has received rave reviews from its guests. With its perfect location, helpful staff, and wonderful views, it is the ideal destination for a relaxing getaway. Guests have praised the tasty food and the warm hospitality of the owners, making their stay truly memorable. The resort itself is a sight to behold, with its stunning surroundings and picturesque views. If you're looking to explore the blue holes, Turtle Bay Lodge is in a great location, ensuring you're close to all the natural wonders that Vanuatu has to offer.

A Tropical Paradise with Exceptional Customer Ratings

Turtle Bay Lodge in Luganville, Vanuatu, is a hidden gem that has garnered exceptional customer ratings. With an overall rating of 9.3, it is clear that guests are consistently impressed with their experience at this tropical paradise. One aspect that stands out is the incredible value offered by Turtle Bay Lodge. With a rating of 9.0 for value, guests are delighted by the affordable prices and the incredible amenities that come with it. From the moment you step foot into the lodge, you are greeted with warm hospitality and a sense of tranquility that is unmatched. The facilities at Turtle Bay Lodge are nothing short of impressive, earning a remarkable rating of 9.7. Guests can indulge in a range of activities, from snorkeling in the crystal-clear waters to exploring the lush tropical gardens. The lodge also boasts a stunning infinity pool that overlooks the sparkling ocean, providing the perfect spot to relax and soak up the breathtaking surroundings.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken
  • English
  • French
Outdoor
  • Waterfront
Accessibility
  • On-site accessible restaurants / lounges
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Diving
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Snorkeling
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Snack bar
  • Vegetarian restaurant
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator unavailable
  • Gift/souvenir shop
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Food and dining

Restaurants on site
The Salty Dog Bar and Restaurant
  • Cuisine: European, Italian, Thai, Seafood, Pizza, Steakhouse, Australian
  • Menu: Buffet

Location

Turtle Bay, East Coast Road, Espiritu Santo, Turtle Bay, Luganville, Vanuatu, 0

Exceptional9.4

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Reception open until20:00
  • Check-out from07:30
  • Check-in until21:00
Getting around
  • Distance from city center23 km
  • Travel time to airport (minutes)30
  • Airport transfer fee25 AUD
The property
  • Year property opened2007
  • Number of floors1
  • Room voltage220
  • Number of rooms 10
  • Most recent renovation2023
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity NameVAT
Parking
  • Daily parking fee0 AUD

Reviews of Turtle Bay Lodge from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.2

Exceptional

  • Service score 9.6 out of 10 and is a high score in Luganville
    Service9.6
  • Cleanliness score 9.5 out of 10 and is a high score in Luganville
    Cleanliness9.5
  • Location score 9.4 out of 10 and is a high score in Luganville
    Location9.4
  • Facilities score 9.1 out of 10 and is a high score in Luganville
    Facilities9.1
  • Value for money score 9.1 out of 10 and is a high score in Luganville
    Value for money9.1
  • Room comfort and quality score 8.9 out of 10 and is a high score in Luganville
    Room comfort and quality8.9
High score for Luganville

Rating

9+ Exceptional (21)
8-9 Excellent (6)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Language

Show reviews that mention 

Service

Mentioned in 3 reviews
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100% Positive

Beach

Mentioned in 2 reviews
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50% Positive
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50% Unfavourable

Location

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Property facilities

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Restaurant options

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Wi-Fi

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Room comfort

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive
Showing 31 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Lynda from New Zealand
    Couple
    Deluxe Double Room with Balcony and Sea View
    Stayed 6 nights in September 2025

    “Island Paradise”

    Only on day 2 of 6 atm, team at Turtle Bay are exceptional. We have a gorgeous private beach front marquee.. 10/10 for comfort and cleanliness. Facilities and food are all we want. Kayaks, tours, happy people. Living the dream

    Reviewed September 10, 2025
  2. 10.0
    Exceptional
    Cindy from United States
    Family with teens
    Double Room - Oceanfront
    Stayed 4 nights in June 2023

    “Awesome!!!”

    We are usually budget travelers and I was really torn between staying in a bungalow on the beach in Hog Harbor or splurging here. Yes, Turtle Bay is not cheap, but you get what you pay for. And in hindsight, it was so worth it! What made it great were the friendly staff who were always smiling and super accommodating AND the overall vibe of the place which had a backpacker laid back feel that made it really fun to chat with other guests as we sat on the super comfortable sofas under the banyan trees or lounged at the pool. It was really nice to visit with other families and get tips on where to dive or which blue holes were best. After long adventurous days exploring the island, it was great to come home to Turtle Bay Lodge. We had an amazing time in Santos! I would recommend Turtle Bay Lodge to everyone. It was the best place to stay EVER!

    Reviewed July 07, 2023

    Thank you so much for your incredible review! We’re absolutely thrilled to hear that your stay at Turtle Bay Lodge was such a memorable and worthwhile experience. It’s wonderful that our friendly team, relaxed vibe, and comfortable spaces added to your enjoyment. We’re delighted you had the chance to connect with other guests, explore the best blue holes, and unwind after adventurous days. Knowing that Turtle Bay Lodge felt like a home away from home means the world to us. Thank you for recommending us as the best place to stay—your kind words truly inspire us. We can’t wait to welcome you back for more amazing experiences! Warm regards, Turtle Bay Lodge Team

    Responded March 11, 2025
    Turtle Bay Lodge
  3. 9.6
    Exceptional
    Yvonne from Australia
    Couple
    Double Room - Oceanfront
    Stayed 4 nights in January 2024

    “Amazing stay at Turtle Bay Lodge”

    We thoroughly enjoyed our stay at Turtle Bay Lodge. The rooms were clean and comfortable. The resort itself was well maintained with lots of lounges to relax by the ocean. The highlight was the amazing breakfast, featuring a delightful fresh fruit platter every day. The staff's exceptional service, especially for our honeymoon, went above and beyond, making our experience truly memorable.

    Reviewed January 15, 2024

    Thank you for your glowing review! We’re absolutely delighted to hear that you thoroughly enjoyed your stay with us and that we could play a part in making your honeymoon so special. It’s wonderful to know that you appreciated the clean and comfortable rooms, the well-maintained resort, and the relaxing oceanfront lounges. We’re especially thrilled that our breakfast, with its daily fresh fruit platter, was a highlight for you—it’s one of our favorite ways to start the day, too! Knowing that our team’s exceptional service added to your memorable experience truly warms our hearts. It was an honor to host you during such a special time in your lives, and we hope to welcome you back to Turtle Bay Lodge for more cherished moments in the future.

    Responded March 11, 2025
    Turtle Bay Lodge
  4. 6.0
    Antonio from New Zealand
    Couple
    Stayed 3 nights in January 2024

    “Worst Accommodation in Santo”

    The staff at this establishment is fantastic, and the restaurant is top-notch—I will undoubtedly return for that reason. However, the location, while great for adults visiting, may not be suitable for families with kids due to the presence of corals and rocks on the beaches. Unfortunately, my stay in the rooms left much to be desired. Many small issues contributed to a generally uncomfortable experience for most guests. Privacy is a significant concern, especially on the right side of the accommodations where there is virtually none. The noise level is astonishing, with the ability to hear even the slightest whisper from neighboring rooms. Intimacy is compromised, as many rooms lack proper curtains. Additionally, the calibration of the air conditioning and fans is off, forcing guests to choose between a sleepless night with them off or a night of sweating with them on. In the Ocean View rooms, the placement of switches behind the bed renders bedside tables unusable. The room's light switch is inconveniently located at the very end of the accommodation, requiring guests to navigate in the dark to turn the lights on or off. Furthermore, the back doors lacked a working key, despite multiple complaints that went unaddressed by the staff. Moreover, the pool water has an unsettling green hue, causing rashes and allergy-like reactions after swimming. It's disappointing that this issue was not addressed during my stay. Additionally, the toilet seat in my room could not be held vertically since it hasn't been installed properly, adding to the list of maintenance concerns that impacted my overall experience. While the restaurant warrants a return visit, the accommodation was the worst I've experienced in Santo. Even when trying the marques, similar problems were encountered. It's disappointing that my concerns were not addressed after four complaints. In summary, the accommodation falls short of expectations, and improvements are necessary for a more enjoyable stay.

    Reviewed January 09, 2024

    Thank you for sharing your detailed feedback. We sincerely appreciate your positive remarks about our staff and restaurant, and we’re thrilled that these aspects of your visit made a strong impression. Guest feedback is incredibly important to us, as it drives our continuous improvement efforts. While we regret that your experience with the accommodations did not meet your expectations, we would like to clarify that some of the issues mentioned do not align with the general feedback we receive. Specifically, there seems to be a discrepancy as the concerns highlighted are related to our Ocean View Room rather than the marquees referenced in your review. Additionally, we addressed your complaints during your stay and found no similar concerns raised by other guests at the time. Our pool is regularly maintained, with levels checked daily, and maintenance issues are handled promptly upon being reported. We remain committed to ensuring the comfort of all our guests. Plans to soundproof th

    Responded March 11, 2025
    Turtle Bay Lodge
  5. 9.6
    Exceptional
    Emmanuel from New Caledonia
    Family with teens
    Stayed 6 nights in February 2024

    “Un endroit sublime !”

    Nous avons choisi ce resort un peu par hasard, pour une semaine complète. Et ce fut le meilleur choix de nos vacances au Vanuatu. Tout est parfait : le cadre, bien sûr, mais aussi les chambres, entièrement rénovées, avec beaucoup de goût. Le restaurant propose une carte variée, avec de très bons produit, et à des tarifs raisonnables. Les kayaks sont neufs et de très belle facture. Cherry on the cake, la boutique de l'hôtel propose des produits moins chers qu'à Vila ou qu'en duty free ! N'hésitez pas, vous ne le regretterez pas.

    Reviewed February 14, 2024

    Thank you so much for your wonderful review! We are truly thrilled to hear that choosing Turtle Bay Lodge became the highlight of your vacation in Vanuatu. Your kind words about our setting, the beautifully renovated rooms, and our restaurant's varied and reasonably priced menu mean the world to us. We're especially delighted that you enjoyed the new kayaks and found our hotel shop offerings to be a pleasant surprise. We always strive to provide great value and quality to enhance our guests' experience. It was such a pleasure having you stay with us, and we hope to welcome you back to Turtle Bay Lodge for more unforgettable moments in the future. Thank you for recommending us so warmly!

    Responded March 11, 2025
    Turtle Bay Lodge
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