UNA Hotels Napoli

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Piazza Garibaldi 9/10, Stazione Centrale, Naples, Italy, 80142

Highlights

Front desk [24-hour]

Great Breakfast

- Many guests have praised the breakfast at this property

Nice rooftop breakfast with views.
Located in heart of Naples

- This neighborhood is preferred by frequent travelers. Properties here...

Great value and location with wonderful rooftop restaurant!
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

390 meters to public transportation

390 meters to public transportation - Garibaldi Metro Station is within 390 meters

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

About us

Discover the vibrant energy of Stazione Centrale at UNA Hotels Napoli, perfect for two travelers seeking comfort and convenience. Enjoy exclusive in-room breakfast service and relax at the rooftop bar with stunning city views. Each cozy room includes air conditioning, a private balcony, and in-room safes for a restful stay. Centrally located, the hotel is 843 meters from the historic Via San Gregorio Armeno and 1.3 kilometers from Spaccanapoli, making it easy to explore Naples’ rich heritage and authentic cuisine. Enjoy seamless access to attractions and a delightful breakfast to kickstart your day. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Naples every 6 minutes on Agoda.com
Cleanliness 8.8
Location 8.5
Service 8.5
Facilities 8.4

Based on 2,998 verified reviews

Cleanliness

8.8

Location

8.5

Service

8.5

Facilities

8.4

Value for money

8.4

Room comfort and qua...

7.7

tooltip

Nearest transportation options

Garibaldi Metro Station is within 0.39 km

Naples Central Train Station is within 0.39 km

See map

8.5Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
tooltip

There are 164 places in walking distance!

Walkable places
Statua Di Garibaldi
30 m
Cioccolateria Dolci Sapori
50 m
Basilica di San Pietro ad Aram
110 m
Porta Nolana & Mercato
160 m
CIMA Tours
190 m
Popular landmarks
Via San Gregorio Armeno
840 m
Underground Naples
910 m
Museo Cappella Sansevero
1.1 km
Spaccanapoli
1.3 km
Museo Archeologico Nazionale di Napoli
1.4 km
Closest landmarks
City of Naples
270 m
Scattografico
280 m
Castel Capuano
320 m
Cardinale Ascalesi Hospital
350 m
Todis
350 m

Good to know

Value for money8.4
Location rating8.5
Nearest airportNaples International Airport (NAP)
Distance to airport4.1 km

Rooms available at UNA Hotels Napoli

Very good
Room comfort & quality

7.7

tooltip

Based on 468 reviews from verified travelers

Executive Double Room
...
  • Room size: 22 m²/237 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 32 m²/344 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Classic Double Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Superior Double Room (2 Adults + 1 Child)
...
  • Room size: 22 m²/237 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 22 m²/237 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Superior Twin Room with 1 Rollaway Bed
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Suite Double
...
  • Room size: 32 m²/344 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Executive Double Single Use
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Superior Double Single Use
...
  • Room size: 17 m²/183 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Superior Double Room (2 Adults + 1 Child)
...
  • Room size: 22 m²/237 ft²
  • 1 single bed and 1 double b...
  • 1 single bed and 1 double b...
Enter dates to see prices

Frequently asked questions

Yes! UNA Hotels Napoli offers hot water linen and laundry washing at your convenience for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

UNA Hotels Napoli meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with first aid kit, staff trained in safety protocol, and sterilizing equipment for additional safety precautions and hygiene protocols.

While lodging at UNA Hotels Napoli, take joy in your early morning or evening wander at nearby park which include Parco Re Ladislao, Chiostro del Noviziato, and Chiostro di Marmo.

UNA Hotels Napoli's most popular month where verified guests have stayed the most is in August.

UNA Hotels Napoli can speak in 5 languages and supports widely used languages such as English and Spanish for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Verified guests that stayed at UNA Hotels Napoli have given this property a rating of 8.832 for its outstanding cleanliness as the primary highlight for their stay.

Past solo travelers that have stayed at this property have given UNA Hotels Napoli an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given UNA Hotels Napoli an average rating of 8.5. You can look up more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given UNA Hotels Napoli an average rating of 9.1. You can look up on more in depth customer evaluations, and remarks for this property down in the review section.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

More about UNA Hotels Napoli

More about UNA Hotels Napoli

Discover Comfort and Convenience at UNA Hotels Napoli

Nestled in the vibrant heart of Naples, UNA Hotels Napoli offers guests a perfect blend of modern comfort and authentic Italian charm. With 89 well-appointed rooms, this stylish hotel provides a welcoming retreat after exploring the bustling streets and historic landmarks of the city. Check-in begins at 2:00 PM, allowing you to settle in and start your adventure, while check-out is flexible until 12:00 PM, giving you ample time to enjoy a leisurely morning. Designed with family travelers in mind, UNA Hotels Napoli welcomes children aged 2 to 14 to stay free of charge, making it an ideal choice for memorable family getaways. Pet lovers will appreciate that each room permits one pet, ensuring your furry friends can join you on your trip. Whether you're here for sightseeing, business, or leisure, this hotel offers a comfortable and accommodating base to explore the enchanting city of Naples.

Relax and Unwind at UNA Hotels Napoli's Entertainment Facilities

Discover a perfect blend of comfort and leisure at UNA Hotels Napoli, where guests can enjoy a welcoming shared lounge and TV area — an ideal space to unwind, catch up on your favorite shows, or socialize with fellow travelers. The hotel also features a charming garden, offering a tranquil outdoor retreat where you can relax amidst lush greenery and enjoy the pleasant Italian climate. For those seeking a sophisticated ambiance, the on-site bar provides a stylish setting to savor refreshing drinks and unwind after a day exploring Naples.

Stay Active During Your Stay at UNA Hotels Napoli's Fitness Center

Guests at UNA Hotels Napoli can enjoy access to a well-equipped fitness center designed to keep you energized throughout your stay. Whether you're a dedicated athlete or simply looking to maintain your workout routine, the modern gym features a variety of cardio machines, strength training equipment, and free weights to suit all fitness levels. The inviting atmosphere encourages you to stay active while enjoying the comfort and convenience of the hotel.

Exceptional Convenience Facilities at UNA Hotels Napoli

UNA Hotels Napoli offers a range of thoughtful amenities designed to enhance your stay with comfort and ease. Guests can enjoy the convenience of free Wi-Fi available throughout all rooms and in public areas, ensuring you stay connected whether you're working or relaxing. For added security, safety deposit boxes are provided in rooms, giving you peace of mind for your valuables. The hotel also features express check-in and check-out services, allowing you to save time and start your exploration of Naples without hassle.

Convenient Transport and Travel Services at UNA Hotels Napoli

UNA Hotels Napoli offers a range of transport facilities designed to make your stay seamless and enjoyable. Guests can easily arrange for tours and ticket services, allowing you to explore the vibrant city of Naples and its surrounding attractions with ease. Whether you're interested in guided city tours or tickets to local events, the hotel’s dedicated staff is ready to assist you in planning your perfect itinerary.

Luxurious Comfort and Modern Amenities at UNA Hotels Napoli

Experience a blend of comfort and convenience in the well-appointed rooms of UNA Hotels Napoli. Each room is thoughtfully equipped with air conditioning to ensure a cool and relaxing atmosphere, along with blackout curtains that guarantee restful sleep. Guests can unwind while watching satellite or cable TV on a flat-screen television, or enjoy a hot beverage with the complimentary instant coffee and tea provided. For added convenience, a coffee/tea maker and refrigerator are available, allowing guests to prepare their favorite drinks and store snacks or refreshments.

Culinary Comforts at UNA Hotels Napoli

Experience a delightful array of dining options at UNA Hotels Napoli, where comfort and flavor come together to enhance your stay. Start your day with a hearty breakfast buffet, featuring a variety of delicious options to energize your morning. For those seeking a quick caffeine fix or a relaxing coffee break, the inviting coffee shop offers a cozy atmosphere to enjoy freshly brewed beverages. When craving a satisfying meal in the comfort of your room, the hotel’s convenient room service provides a selection of tasty dishes delivered right to your door. With these exceptional dining facilities, UNA Hotels Napoli ensures that every aspect of your culinary experience is met with quality and care.

Discover Comfortable and Elegant Rooms at UNA Hotels Napoli

UNA Hotels Napoli offers a variety of thoughtfully designed rooms to suit every traveler’s needs. Guests can choose from the spacious Suite Double, measuring 32 square meters, perfect for those seeking extra comfort and room to relax. The Executive Double Room and Superior Double Room, both at 22 square meters, provide a perfect blend of style and space for a memorable stay. For solo travelers or couples, the Classic Single Room and Classic Double Room offer cozy yet functional options, with sizes ranging from 18 to 20 square meters. Families or groups can opt for the Superior Twin Room with a Rollaway Bed, covering 24 square meters, or the Superior Double Room accommodating two adults and a child, at 22 square meters.

Vibrant Connectivity at Naples Stazione Centrale

Nestled in the heart of Naples, the Stazione Centrale is a bustling hub that seamlessly connects travelers to the city's rich cultural tapestry and beyond. This modern train station is a gateway to Italy’s stunning landscapes, offering convenient access to major cities like Rome, Florence, and Venice. Its strategic location makes it an ideal starting point for exploring Naples’ vibrant neighborhoods, historic sites, and lively markets.

Seamless Transfer from Naples Airport to UNA Hotels Napoli

Getting from Naples International Airport (Capodichino) to UNA Hotels Napoli is a straightforward and convenient journey, ensuring your travel experience begins smoothly. Upon arrival, you can opt for a comfortable taxi ride, which takes approximately 15-20 minutes and offers a direct, hassle-free transfer to the hotel located near Stazione Centrale. Taxis are readily available outside the terminal, and the fixed fare provides transparency and ease for travelers. Alternatively, for a budget-friendly option, the Alibus shuttle service operates frequently between the airport and Naples' main train station, Stazione Centrale. The shuttle ride lasts around 20 minutes, and from there, UNA Hotels Napoli is just a short walk or a quick taxi ride away, placing you right in the heart of the city’s vibrant center. For added convenience, you can also pre-arrange private transfers or use ride-sharing apps to customize your journey and enjoy a stress-free start to your Naples adventure.

Explore Historic Landmarks and Vibrant Attractions Near UNA Hotels Napoli

UNA Hotels Napoli is ideally situated in the heart of Naples, offering guests easy access to a rich tapestry of historic landmarks and lively attractions. Just a short walk from Stazione Napoli Centrale, travelers can conveniently explore the bustling transportation hub that connects them to the entire city and beyond. Nearby, the ancient Porta Capuana and Castel Capuano stand as testaments to Naples' storied past, inviting visitors to step back in time and discover the city's medieval and Renaissance history. For those interested in religious and cultural sites, the Chiesa di Santa Maria del Carmine and Chiesa Santa Caterina a Formiello offer breathtaking architecture and spiritual significance. Visitors can also immerse themselves in local life at Porta Nolana & Mercato, a vibrant market area teeming with fresh produce, local delicacies, and authentic Neapolitan culture. Additionally, the Basilica Santuario del Carmine Maggiore and the historic Santissima Annunziata provide further opportunities to appreciate the city's religious heritage and artistic treasures, making UNA Hotels Napoli the perfect starting point for exploring Naples' captivating landmarks and lively neighborhoods.

Convenient Public Transport Connections Around UNA Hotels Napoli

UNA Hotels Napoli enjoys exceptional connectivity thanks to its proximity to several key public transport stations. Just a short walk from the renowned Piazza Garibaldi Railway Station, guests can easily access regional and national train services, making travel across Italy effortless. The nearby Garibaldi Metro Station further enhances mobility, offering quick and direct metro links to explore the vibrant city of Naples and beyond. For those arriving by train from different parts of the country, Napoli Gianturco Train Station and Naples Central Train Station are conveniently accessible, providing seamless connections to major destinations. In addition to train services, the hotel is situated along Via Gianturco and near Garibaldi FS, ensuring excellent access to bus routes and local transit options. Whether you're arriving for business or leisure, these transportation hubs make it simple to navigate Naples, visit popular attractions, or embark on day trips throughout the region. The surrounding transport infrastructure truly makes UNA Hotels Napoli a strategic base for exploring the rich cultural and historical tapestry of the city.

A Gastronomic Paradise Around UNA Hotels Napoli

Guests staying at UNA Hotels Napoli are spoiled for choice when it comes to dining options just steps from the hotel. Indulge in the authentic flavors of Naples at La Masardona, famed for its delicious fried pizza, or enjoy traditional Neapolitan dishes at Antica Trattoria e Pizzeria da Donato. For a cozy and inviting atmosphere, Il Ciottolo offers a delightful culinary experience, while Mimi Alla Ferrovia provides a perfect spot for casual dining. Pizza lovers can indulge in the renowned offerings at Pizzeria Carmnella, Pizzeria Trianon, and Lucignolo Bella Pizza, each serving up delicious, wood-fired pies. For a taste of history and tradition, Trattoria Pizzeria Ieri, Oggi, Domani, and Attanasio - Ristorante tipico napoletano e Pizzeria, offer a variety of classic Neapolitan dishes in charming settings. Whether you're craving pizza, pasta, or local specialties, these nearby restaurants promise a memorable culinary journey in the heart of Naples.

Nearby Shopping Landmarks to Explore

Just a short stroll from UNA Hotels Napoli, guests can indulge in a variety of shopping experiences. Anthony offers a curated selection of stylish accessories and fashion items, perfect for those looking to elevate their wardrobe. For footwear enthusiasts, Calzature Barbi provides a range of high-quality shoes that blend comfort with elegance. Sweet tooths will delight in visiting Cioccolateria Dolci Sapori, renowned for its delectable chocolates and confections. Additionally, Scattografico invites visitors to explore unique photographic souvenirs and artistic prints, making it an ideal stop for those seeking memorable keepsakes. These nearby landmarks make shopping an exciting part of your stay in Naples.

Affordable Elegance: Comparing UNA Hotels Napoli to Naples' Average Hotel Prices

UNA Hotels Napoli offers a luxurious and comfortable stay at an average price ranging from $301 to $350 per night. This price point positions the hotel as a premium choice for travelers seeking upscale amenities and exceptional service in the heart of Naples. While it may be higher than the typical hotel in the city, guests are rewarded with a superior experience that justifies the investment. In contrast, the average cost of a hotel room in Naples generally falls between $151 and $200 per night, making UNA Hotels Napoli a more exclusive option for those willing to spend a bit more for added comfort and sophistication. Whether you're celebrating a special occasion or simply want to indulge in a more refined stay, UNA Hotels Napoli provides a compelling blend of elegance and value within the vibrant cityscape of Naples.

Exceptional Stay at UNA Hotels Napoli: Comfort, Service, and Stunning Views

Guests consistently praise UNA Hotels Napoli for its exceptional service, highlighting the friendly and helpful staff that make every stay memorable. The hotel boasts a clean and stylish interior, with recent renovations enhancing its modern appeal. Comfortable beds with quality linens and reliable WiFi ensure a restful experience, while the overall ambiance creates a welcoming atmosphere that guests love to return to. One of the standout features is the rooftop restaurant, offering breathtaking views and delicious cuisine that guests find absolutely stunning. Complemented by a hearty breakfast each morning, the hotel provides a perfect blend of comfort, elegance, and excellent hospitality. Many visitors describe UNA Hotels Napoli as a great place to stay in Naples, eager to revisit and enjoy its charming ambiance and top-notch amenities.

Exceptional Comfort and Prime Location at UNA Hotels Napoli

UNA Hotels Napoli consistently receives high praise for its superb overall quality, boasting an impressive overall rating of 8.5. Guests particularly appreciate the hotel's excellent location in the heart of Naples, making it an ideal base for exploring the vibrant city. The hotel’s facilities are highly rated at 8.4, offering modern amenities and a welcoming atmosphere that enhances every stay. Cleanliness is a standout feature, with an outstanding score of 8.8, reflecting the hotel’s commitment to maintaining a pristine environment. The staff performance also earns commendation, ensuring guests feel well taken care of throughout their visit. While the food and dining experience is rated slightly lower at 7.3, guests still enjoy the overall comfort and value offered by UNA Hotels Napoli, making it a top choice for travelers seeking quality, convenience, and excellent service in Naples.

Show less

Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • German
  • Italian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
Available in all rooms
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Private bathroom
  • Smoke detector
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Italian
  • Menu: Buffet

Location

Piazza Garibaldi 9/10, Stazione Centrale, Naples, Italy, 80142

Excellent8.5

Location

Airports
  • Naples International Airport (NAP)
    4.1 km 16 min drive
  • Salerno Costa d'Amalfi Airport (QSR)
    59.8 km
Public transportation
  • Garibaldi Metro Station
    390 m
  • Naples Central Train Station
    390 m
Hospital or clinic
  • Cardinale Ascalesi Hospital
    350 m
Convenience store
  • Ciro Amodio Mini Market
    750 m
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Via San Gregorio Armeno
    840 m
  • Underground Naples
    910 m
  • Museo Cappella Sansevero
    1.1 km
  • Spaccanapoli
    1.3 km
  • Museo Archeologico Nazionale di Napoli
    1.4 km
  • Teatro di San Carlo
    2.3 km
  • Galleria Borbonica
    2.5 km
  • Catacombe di San Gennaro
    2.7 km
  • Castel dell'Ovo
    3.2 km
  • Lungomare Caracciolo
    3.9 km
Nearby landmarks
  • Statua Di Garibaldi
    30 m
  • Cioccolateria Dolci Sapori
    50 m
  • Basilica di San Pietro ad Aram
    110 m
  • Porta Nolana & Mercato
    160 m
  • CIMA Tours
    190 m
  • Basilica dell'Annunziata Maggiore
    190 m
  • Carpisa
    230 m
  • Santissima Annunziata
    230 m
  • Sacra Ruota degli Esposti
    230 m
  • City of Naples
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Private parking is available in the area and costs EUR 20 a day.
  • At check-in, all guests (including guests under 18 years old) are required to show a valid ID document with a photo.
  • Pets (dogs and cats) of size up to 20 kg for dogs and up to 3kg for cats are welcome and are subject to a supplement of EUR 25 per room per stay that includes a cleaning fee and a welcome kit. Pets will not have access to the dining areas. It is also possible to take advantage of various on request and paid services for the animal friends.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Extras
  • Breakfast charge (unless included in room price)32 EUR
The property
  • Room voltage220
  • Number of rooms 89
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity NameIT063049A1SRWAOHTW
Parking
  • Daily parking fee20 EUR

Property announcements

Vesuvio Roof Bar and Restaurant will be closed for renovation from January 7, 2026 to March 5, 2026. Breakfast will be served in other hotel areas arranged for the purpose

Reviews of UNA Hotels Napoli from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 6.0
  • 9.2
  • 5.6
  • 10
  • 10
  • 3.2
  • 7.6
  • 9.6

Most recent

  • Cleanliness score 8.8 out of 10 and is a high score in Naples
    Cleanliness8.8
  • Location score 8.5 out of 10 and is a high score in Naples
    Location8.5
  • Service score 8.5 out of 10 and is a high score in Naples
    Service8.5
  • Facilities score 8.4 out of 10 and is a high score in Naples
    Facilities8.4
  • Value for money score 8.4 out of 10 and is a high score in Naples
    Value for money8.4
  • Room comfort and quality score 7.7 out of 10
    Room comfort and quality7.7
High score for Naples

Rating

9+ Exceptional (99)
8-9 Excellent (41)
7-8 Very Good (36)
6-7 Good (12)
<6 Below Expectation (24)

Review summary

Powered by OpenAI

The hotel's prime location near the main train station offers easy access to the airport and popular tourist spots. Guests enjoyed the cozy and spacious rooms, complete with private balconies overlooking bustling streets. The staff is friendly and accommodating, catering to guests' needs. The catering is delightful, and the breakfast buffet is fantastic. The rooftop bar offers a stunning view. Sound isolation ensures a comfortable stay.

Some guests reported issues with room maintenance, such as poor drains and leaking taps.

Did you find this review summary helpful?

Guest Type
Language

Show reviews that mention 

Showing 212 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    JUNGSOOK from South Korea
    Couple
    Classic Double Room
    Stayed 2 nights in July 2025

    “The location and breakfast are good.”

    Using Naples Central Station to move to other places is great because it's close and easy to find. There are also famous pizza places nearby. Above all, the breakfast has a variety of excellent menu options, including freshly baked bread, vegetables, and fruits. If I visit Naples again, I will definitely use this place.

    Reviewed August 01, 2025
    Auto-translated through generative A.I.

    Dear Guest, We are pleased to see that you have a favourable opinion of our Hotel and of our breakfast. About Naples, of course, it's a special city that always surprises. Hoping to welcome you again soon as our guest, Best Regards Team UNAHOTELS Napoli

    Responded September 03, 2025
    UNA Hotels Napoli
  2. 8.4
    Excellent
    Jonathan from United Kingdom
    Couple
    Classic Double Room
    Stayed 4 nights in May 2023

    “Very comfortable mid-range hotel”

    Located at the far end of Piazza Garibaldi about 7-8 minutes walk from main station/airport bus stop. Garibaldi Square is a bit scruffy but not unsafe during the day, it would be wise to keep your wits about you late at night but we didn’t have any problems, just a culture shock having arrived from Florence! Staff at checkin were super helpful and our room on 4th floor overlooked the rear street which I suspect is a bit quieter but front facing rooms may get a glimpse of Vesuvius. Breakfast on 6th floor is lovely with plenty of hot and cold choices and nice coffee. I marked 4/5 for facilities as we didn’t have tea/coffee facilities in our room, or a bath but it didn’t bother us unduly. Rooms a little dated but comfy enough and housekeeping were efficient. Lots of restaurants within walking distance (1947 Pizza Fritta was great) and easy access to underground station to get to Spanish quarter or Beverello port for ferries.

    Reviewed May 21, 2023

    Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

    Responded July 10, 2023
    UNA Hotels Napoli
  3. 10.0
    Exceptional
    sangeun from South Korea
    Couple
    Stayed 1 night in September 2024

    “Satisfying accommodation in Naples”

    The staff were friendly, and they stored my luggage for me in advance. It's located in the center of Naples, which is very lively. There are good transportation options right behind it, as well as a market! However, because it's so busy, it can get noisy when you open the windows. When all the doors are closed, it is relatively quiet, but compared to accommodations in other cities, you can hear outside noise quite well. The accommodation was tidy and clean, and there is a terrace in front, which is nice for having a cup of coffee. However, there is a bit of noise. The bathroom had good water pressure and was clean. I’m not sure how it would be for a long stay, but it seems fine for one or two nights. Even though it's in a busy area, I felt quite safe once I entered the hotel. Considering the transportation, price, and condition of the accommodation, it was quite satisfying! 👍

    Reviewed September 22, 2024
    Auto-translated through generative A.I.

    Dear Guest, We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs, this is very rewarding Hoping to welcome you again soon as our guest, Best regards General Manager Michele Testa

    Responded September 23, 2024
    UNA Hotels Napoli
  4. 7.6
    Very good
    Lane from United States
    Couple
    Superior Double Room
    Stayed 4 nights in October 2025

    “Close to train station but that’s it. ”

    Really hard to find a hotel in Naples but try to find another one than the UNA. The only positive is that it’s closer to here train station if your arriving by train. The staff was fine and the breakfast is pretty good but that’s it. The rooms were ok a little small and the AC was not very effective. You could open the window but the noise outside day and night was deafening. The area around the train station is not the most by desirable. There are nice parts of Naples but this is not one of them.

    Reviewed October 19, 2025

    Dear Guest, Thank you for your review of our hotel. We are glad to see that you overall enjoyed your stay and hope to see you again very soon. Sincerely, Team UNA Hotel Napoli

    Responded November 18, 2025
    UNA Hotels Napoli
  5. 10.0
    Exceptional
    Maria from United States
    Group
    Classic Double Room
    Stayed 3 nights in August 2025

    “Exceptional”

    The hotel has a great location close to the train station and Metro. Staff at the hotel super nice and very well informed about all the tourist attractions you would like to do and super helpful with the adquisición of tickets.Excellent for me.

    Reviewed September 02, 2025

    Dear Guest, We are pleased to see that you have a favourable opinion of our Hotel. Hoping to welcome you again soon as our guest, Best regards Team UNAHOTELS Napoli

    Responded September 03, 2025
    UNA Hotels Napoli
Changed to review page 1

This is a popular property. Don't miss out!