Verwood Hotel and Serviced Residence

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Raya Kupang Indah, Surabaya Center, Surabaya, Indonesia, 60189

Highlights

Highly rated by business travelers

- Western Surabaya setting works well for business trips and client meet...

Top value

- Value for money gets frequent praise, especially for a reasonably pric...

Our room.is big for the level of its price.
Professional guest services

- Friendly and professional staff stand out, with attentive housekeeping...

The staffs are attentive and the food is good.
Ideal location

- West Surabaya location gets strong marks for easy access to CW mall, s...

Good choice Hotel in Surabaya
Great swimming pool

I recommend the swimming pool it's not cold at all

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Verwood Hotel & Serviced Residence offers serviced-apartment comfort with hotel hospitality for two. East-Java–inspired décor, terrazzo/terracotta dining, rooftop/outdoor pool, wellness amenities, and regular shuttle. Central Surabaya location near shopping streets, colonial landmarks (Heroes Monument) and major transit hubs. Close to dining and business districts, lively eateries and event listings. Rooms (many with private balconies/terraces) offer city or pool views, air conditioning, complimentary Wi‑Fi and toiletries. Onsite pool, sauna, stylish bar and shared lounge with TV. Regular shuttle service — practical for two travelers balancing work, sightseeing and local flavors. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 6 times in last 24 hr

  • The location, facilities & cleanliness were top notch.
    Stephanie
    Indonesia
  • Check-in - attentive and polite staff, quick and smooth
    Bauer
    Malaysia
  • I think I'll stay in Verwood again when I'm in Surabaya
    Triana
    Indonesia
  • We love the stay and the staff were all so friendly
    Nina
    Indonesia
  • My choice when I visit Sby with my family is Verwood always
    murfi
    Indonesia
See map

8.6Excellent

Location rating score

Excellent location - 2.52 kilometers from city center
Parking
  • Surabaya Town Square
    2.9 km
  • Surabaya's Zoo
    3.8 km
  • Bungkul Park
    3.8 km
  • Tunjungan Plaza
    4.5 km
  • Monkasel (Submarine Monument)
    4.9 km

Closest landmarks

  • Family Dental Care
    410 m
  • Consulate of Belgium
    500 m
  • Poliklinik UWK
    540 m
  • Klinik Abdi Mulia
    570 m
  • Puskesmas Dukuh Kupang
    700 m

Good to know

Value for money8.5
Distance to city center7 Km
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport13.8 km

Select your room

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Premier Two-Bedroom Apartment

139 m²/1496 ft²
Max 4 adults
1 queen bed / 1 king bed
Pool view
2 bedrooms
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One Bedroom Deluxe Suite Apartment

63 m²/678 ft²
Max 3 adults
1 king bed
Pool view
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Three Bedroom Deluxe Apartment

139 m²/1496 ft²
Max 7 adults
1 queen bed and 2 king beds
Fits groups
Pool view
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Executive Room King Bed

26 m²/280 ft²
Max 2 adults
1 king bed

8.2

Excellent

Room comfort
City view
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Two Bedroom Deluxe Suite Apartment

93 m²/1001 ft²
Max 4 adults
1 king bed and 1 queen bed
Fits groups
Pool view
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Deluxe Room Twin Bed

26 m²/280 ft²
Max 2 adults
2 single beds

8.7

Excellent

Room comfort
City view
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Superior Room

26 m²/280 ft²
Max 3 adults
1 king bed
Pool view
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Deluxe Room King Bed

26 m²/280 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.5

Excellent

Room comfort
City view
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1 Bedroom Deluxe Suite

63 m²/678 ft²
Max 2 adults
1 king bed

8.6

Excellent

Room comfort
City view
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Two Bedroom Executive Apartment

110 m²/1184 ft²
Max 5 adults
1 king bed and 1 queen bed
Fits groups
Pool view

Frequently asked questions

Yes, Verwood Hotel and Serviced Residence offers both car hire and taxi services.

Yes, Verwood Hotel and Serviced Residence has one onsite restaurant.

Yes, Verwood Hotel and Serviced Residence has a business center.

Yes, Verwood Hotel and Serviced Residence has meeting facilities.

The nearest train station, Wonokromo Railway Station, is 4.06 km from Verwood Hotel and Serviced Residence.

Yes, Verwood Hotel and Serviced Residence offers free onsite car parking.

Yes, staff at Verwood Hotel and Serviced Residence speak English and Indonesian.

Yes, Verwood Hotel and Serviced Residence provides 24-hour room service.

Yes, Verwood Hotel and Serviced Residence has an elevator.

Yes, Verwood Hotel and Serviced Residence offers both smoking and non-smoking rooms.

Check-in at Verwood Hotel and Serviced Residence is from 02:00 PM and check-out is until 12:00 PM.

Yes, Verwood Hotel and Serviced Residence offers laundry services and dry cleaning.

Yes, Verwood Hotel and Serviced Residence offers free Wi-Fi in all rooms and public areas.

Yes, Verwood Hotel and Serviced Residence is wheelchair accessible.

Yes, Verwood Hotel and Serviced Residence provides daily housekeeping.

Verwood Hotel and Serviced Residence serves Halal, continental, and buffet breakfast.

Yes, Verwood Hotel and Serviced Residence provides luggage storage.

Juanda International Airport is 13.82 km from Verwood Hotel and Serviced Residence.

Yes, Verwood Hotel and Serviced Residence provides business-friendly facilities including a business center and meeting facilities.

Yes, Verwood Hotel and Serviced Residence offers a breakfast buffet.

Yes, Verwood Hotel and Serviced Residence has a fitness center.

Yes, Verwood Hotel and Serviced Residence has family rooms.

Yes, Verwood Hotel and Serviced Residence has a designated smoking area.

Yes, Verwood Hotel and Serviced Residence provides safety deposit boxes.

Yes, Verwood Hotel and Serviced Residence has a 24-hour front desk.

Yes, Verwood Hotel and Serviced Residence provides airport transfer.

Yes, Verwood Hotel and Serviced Residence is located near Surabaya Town Square (2.91 km) and Tunjungan Plaza (4.45 km).

Yes, Verwood Hotel and Serviced Residence is near attractions such as Bungkul Park (3.81 km) and the Sampoerna Museum (6.7 km).

Yes, Verwood Hotel and Serviced Residence provides airport transfer.

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More about Verwood Hotel and Serviced Residence

More about Verwood Hotel and Serviced Residence

Verwood Hotel and Serviced Residence in Surabaya: Everything travelers should know

Discover a perfect blend of comfort and convenience at Verwood Hotel and Serviced Residence, an ideal sanctuary for both corporate explorers and vacationing families visiting Surabaya. Originally built in 1995 and thoughtfully renovated in 2013 to ensure modern elegance, this expansive property offers 452 rooms designed to cater to every guest's needs. Whether you are arriving for a quick business trip or a long term stay, you will appreciate the seamless accessibility of the location, situated just 7 km from the city center and a convenient 40 minute drive from the airport. Families will find the atmosphere particularly welcoming, as the hotel allows children between the ages of 5 to 12 to stay free of charge, making it a budget friendly choice for those traveling with little ones. From the spacious accommodations to the professional service, every detail is crafted to make your visit memorable. You can easily secure your preferred room and explore the best available rates when you book on Agoda. Experience the warmth of Indonesian hospitality and the ease of a well appointed residence by choosing Verwood Hotel and Serviced Residence for your next getaway. With its impressive scale and strategic position, this property remains a top choice for those seeking reliability and style in the heart of East Java, all available for your next trip on Agoda.

Verwood Hotel and Serviced Residence in Surabaya: What makes it worth the stay

Experience a perfect blend of comfort and convenience at Verwood Hotel and Serviced Residence, a premier destination designed to cater to both corporate professionals and vacationing families in the heart of Surabaya. Originally built in 1995 and thoughtfully renovated in 2013 to ensure modern elegance, this 4.0 star property offers an impressive selection of 452 rooms, making it an ideal choice for large groups or solo travelers seeking a reliable sanctuary. Located just 7 km from the vibrant city center, the hotel provides a peaceful retreat while keeping you connected to the urban energy of the city. For those arriving from afar, the journey is seamless with the airport situated only 40 minutes away. Families will find the atmosphere particularly welcoming, as the hotel implements a generous child policy allowing children between the ages of 5 to 12 to stay free of charge. Whether you are visiting for a high stakes business meeting or a relaxing getaway, you can find the best available rates and secure your room when you book on Agoda. From the spacious accommodations to the strategic location, Verwood Hotel and Serviced Residence ensures every guest feels at home. Discover the warmth of Indonesian hospitality and the ease of a well appointed residence by browsing the latest deals available on Agoda today.

Check-in and Check-out at Verwood Hotel and Serviced Residence: Key timings for your stay

Planning your visit to Verwood Hotel and Serviced Residence is simple with our clear arrival and departure schedule. Guests can check in starting from 02:00 PM, allowing you plenty of time to settle into your room after arriving in Surabaya. When it is time to head home or continue your journey, check out is scheduled for 12:00 PM. We recommend coordinating any special requests for early arrivals or late departures with our team in advance to ensure a seamless transition. By following these timings, you can maximize your relaxation and enjoy the full range of serviced residence comforts provided during your stay at Verwood Hotel and Serviced Residence before you depart.

Amenities at Verwood Hotel and Serviced Residence: Everything you need for a comfortable stay

Verwood Hotel and Serviced Residence provides a comprehensive suite of convenience facilities designed to streamline every aspect of your visit to Surabaya. Guests can enjoy seamless connectivity with free wi-fi in all rooms and wi-fi in public areas. For those prioritizing efficiency, the hotel offers express check-in/check-out, luggage storage, and a dedicated concierge. Personal care is handled with ease through daily housekeeping, laundry service, and dry cleaning. Your security and comfort are guaranteed with in-room safety deposit boxes and a designated smoking area for guests. When you need a meal or assistance at any hour, 24-hour room service and general room service are readily available to cater to your needs. These thoughtful additions ensure that whether you are visiting for business or leisure, Verwood Hotel and Serviced Residence handles the logistics so you can focus on your trip.

Getting Around from Verwood Hotel and Serviced Residence: Making your journey as easy as possible

Seamless travel is a priority at Verwood Hotel and Serviced Residence, where a comprehensive range of transport facilities ensures your visit to Surabaya is stress free. Guests can enjoy the ultimate convenience of onsite car park facilities, which include self parking and car park free of charge for a worry free stay. For those arriving from the airport, the dedicated airport transfer service provides a smooth transition to the property. Navigating the city is equally effortless with professional taxi service options and car hire available to help you explore local attractions at your own pace. Whether you are driving your own vehicle or relying on professional transport, Verwood Hotel and Serviced Residence provides all the essential tools to make your arrivals and departures completely fluid. From the moment you land until you depart, every detail of your transit is handled with care to ensure you spend more time relaxing and less time planning.

Rooms at Verwood Hotel and Serviced Residence: A closer look at what is included

Experience a seamless blend of comfort and functionality in the thoughtfully appointed accommodations at Verwood Hotel and Serviced Residence in Surabaya. Each space is designed for relaxation, featuring a separate living room and a private balcony or terrace for fresh air. Guests can enjoy a restful night with high quality linens and blackout curtains, while air conditioning ensures a cool environment. For entertainment and connectivity, rooms include a television with satellite or cable tv and a daily newspaper. Refreshments are easily accessible via the refrigerator, mini bar, and a coffee or tea maker supplied with complimentary tea, instant coffee, and bottled water. The bathrooms are fully equipped with essential toiletries, a hair dryer, and plush bathrobes to enhance your stay. Every detail is curated to provide a home like feel, ensuring that both business and leisure travelers have everything they need for a productive and peaceful visit.

Dining at Verwood Hotel and Serviced Residence: Food and drink options for every guest

Guests at Verwood Hotel and Serviced Residence can enjoy a diverse range of culinary experiences designed to suit every dietary preference in Surabaya. The on-site dining facilities include a dedicated restaurant and a cozy coffee shop, ensuring a perfect spot for both formal meals and casual breaks. To accommodate a wide array of cultural and religious needs, the property features both a halal restaurant and a kosher restaurant. For those who prefer the comfort of their own room, 24-hour room service and standard room service are available around the clock. To start the day on a high note, breakfast is available with options including a breakfast buffet and a continental breakfast. While you enjoy these gastronomic delights, the convenience of daily housekeeping ensures your living space remains pristine. Whether you are craving a quick caffeine fix or a full gourmet meal, the dining options here provide comfort and inclusivity for all.

Room Types at Verwood Hotel and Serviced Residence: Finding the perfect fit for your trip

Whether you are visiting Surabaya for business or leisure, Verwood Hotel and Serviced Residence provides a diverse range of accommodations to suit every group size. Solo travelers or couples can choose from the 26 square meter Superior King Bed, Deluxe Room King Bed, Executive Room King Bed, or the Deluxe Room Twin Bed. For those seeking more space, the 63 square meter options include the 1 Bedroom Deluxe and 1 Bedroom Deluxe Suite, alongside the Deluxe One-Bedroom Apartment Suite A. Larger groups will appreciate the expansive 2 Bedroom Deluxe, 2 Bedroom Executive, and 2 Bedroom Deluxe Suite, as well as the Deluxe Two-Bedroom Apartment Suite A. For maximum capacity, the 3 Bedroom Deluxe offers a generous 139 square meters. Booking these specific room types on Agoda ensures travelers secure the best prices and a hassle-free experience while planning their stay in the city.

Exploring Surabaya Center: What is within easy reach of the hotel

Guests staying at Verwood Hotel and Serviced Residence are perfectly positioned to experience the vibrant energy of Surabaya Center. This bustling hub is renowned for its seamless blend of modern commerce and cultural heritage, offering an array of high end shopping malls and traditional markets for every type of shopper. The area is a culinary paradise where visitors can sample authentic street food or dine at sophisticated international restaurants. For those seeking entertainment, the district features lively cafes and art galleries that showcase local creativity. Transport links are exceptionally convenient, with easy access to major roads and public transit options that make navigating the city effortless. Whether you are visiting for business or leisure, the strategic location of Verwood Hotel and Serviced Residence ensures that the best museums, parks, and commercial centers of Surabaya are just a short trip away, allowing you to immerse yourself in the local lifestyle.

Getting to Verwood Hotel and Serviced Residence: Transport options from the airport

Reaching Verwood Hotel and Serviced Residence from the airport is a straightforward process designed for a seamless start to your stay in Surabaya. Located just 14.0 km from Juanda International Airport, the journey is relatively short and convenient. Guests can choose from several transport options to reach the property, including reliable taxis, ride hailing apps, or airport shuttle services. Depending on the local traffic conditions, the travel time typically ranges from 20 to 40 minutes. For those preferring public transit, buses are also available, though a private car is often the most efficient way to navigate directly to the hotel entrance. Whether you are arriving for business or leisure, the proximity of the airport ensures that you can settle into Verwood Hotel and Serviced Residence quickly and begin exploring the city center without any unnecessary stress or long commutes.

Landmarks near Verwood Hotel and Serviced Residence: Places worth exploring during your stay

Guests staying at Verwood Hotel and Serviced Residence are perfectly positioned to discover the rich cultural tapestry of Surabaya. History buffs can immerse themselves in the city's legacy at the Sampoerna Museum, Tugu Pahlawan, and the historic Jembatan Merah. For a unique perspective on maritime defense, the Monkasel Submarine Monument is a must visit. Spiritual journeys lead to the serene Ampel Mosque and the stunning Muhammad Cheng Hoo Mosque. Nature and leisure seekers will enjoy strolling through Bungkul Park or visiting Surabaya's Zoo and the iconic Suroboyo Monument. To experience a modern engineering marvel, a trip to the Suramadu National Bridge offers breathtaking views of the horizon. With such a diverse array of landmarks nearby, Verwood Hotel and Serviced Residence serves as an ideal base for those wanting to experience the authentic spirit of the city through its most celebrated monuments and green spaces.

Public Transport near Verwood Hotel and Serviced Residence: Your guide to local transport connections

Navigating the vibrant city of Surabaya is effortless thanks to the strategic connectivity surrounding Verwood Hotel and Serviced Residence. Guests can easily access a comprehensive network of rail links to streamline their travel plans. Major hubs such as Gubeng Train Station and Pasar Turi Train Station provide seamless connections for those arriving from other cities or heading to the airport. For more localized commutes, the hotel is well positioned near Semut Train Station, Sidotopo Train Station, and Inkopka Station. Additionally, the nearby areas of Ngagel and Surabaya Kota offer further transit options to ensure you can reach the business district or cultural landmarks without any hassle. Whether you are traveling for work or leisure, the proximity to these 6 key transport nodes ensures that every corner of the metropolis is within easy reach, making your stay both convenient and stress free.

Dining Near Verwood Hotel and Serviced Residence: Your guide to local dining options

Guests staying at Verwood Hotel and Serviced Residence are perfectly positioned to explore the diverse culinary landscape of Surabaya. For those craving authentic Indonesian flavors, the city offers iconic spots like Sate Klopo Ondomohen Bu Asih - Walikota Mustajab, Rawon Setan - Embong Malang, and the comforting bowls of Soto Ambengan Pak Sadi and Soto Ayam Cak To Undaan Wetan. Seafood lovers should visit Layar Seafood KH Abdul Wahab Siamin, while Apeng Kwetiau Medan - Kedung Doro serves up bold regional tastes. If you prefer a more refined atmosphere, Bon Ami Restaurant, Aiola Eatery, and Wapo Resto - Airlangga provide sophisticated settings for any meal. For a quick caffeine fix or a light snack, BONCAFE MANYAR KERTOARJO is a convenient choice. With 10 distinct dining venues nearby, Verwood Hotel and Serviced Residence ensures that every palate is satisfied, from street food enthusiasts to those seeking an elegant dinner experience in the heart of the city.

Shopping Near Verwood Hotel and Serviced Residence: Malls and markets within easy reach

Guests staying at Verwood Hotel and Serviced Residence are perfectly positioned to explore the diverse retail landscape of Surabaya. For those seeking a modern shopping experience, Plaza Tunjungan, Golden City Mall, and Hi-Tech Mall offer a wide array of contemporary brands and electronics. If you prefer the vibrant energy of traditional commerce, the city's famous hubs like Pasar Atom, Pasar Turi, Pasar Pabean, and Pasar Keputran provide an authentic glimpse into local trade. Daily essentials are easily found at Carrefour Hypermarket, while those looking for specialized goods can visit Pasar Genteng. Book lovers will also appreciate a trip to Gramedia Bookstore to browse a vast collection of titles. By choosing Verwood Hotel and Serviced Residence, you gain seamless access to these 10 distinct shopping destinations, ensuring that whether you are hunting for high-end fashion or unique local treasures, everything you need is just a short trip away.

Room Prices at Verwood Hotel and Serviced Residence: Is it worth the price?

Finding the right balance between luxury and cost is easy when considering the room rates at Verwood Hotel and Serviced Residence. While the average price of a hotel room in Surabaya typically ranges from $0 to $25, this property offers a more elevated experience with average prices between $26 and $50. This slight premium reflects the superior quality and specialized serviced residence features that distinguish it from the standard city average. By choosing to stay here, guests invest in a higher tier of comfort and exclusivity that goes beyond the basic budget options found elsewhere in Surabaya. It is an ideal choice for those seeking a refined atmosphere and enhanced amenities without overspending on their travel budget.

Guest Reviews of Verwood Hotel and Serviced Residence: What guests love about their stay

Visitors consistently praise Verwood Hotel and Serviced Residence for providing a high standard of hospitality during their time in Surabaya. Guests frequently highlight the exceptional cleanliness of the property and the quality of the rooms, describing them as both beautiful and comfy. The service is a major standout, with many reviews specifically mentioning the friendly and good staff who ensure a pleasant experience. Additionally, the hotel is highly regarded for its very good location, with guests appreciating that it is situated nearby Ciputra World. Whether it is the nice rooms or the overall welcoming atmosphere, recent feedback confirms that this is a very good hotel to stay in for those seeking a clean and comfortable environment.

What Guests Say About Verwood Hotel and Serviced Residence: A closer look at the guest experience

Guests consistently praise Verwood Hotel and Serviced Residence for delivering a high quality stay in Surabaya, reflected in an impressive 8.4 overall rating. Visitors frequently highlight the exceptional staff performance and the prime location, both scoring a strong 8.6. The property is recognized for providing great value at 8.5, while maintaining a high standard of cleanliness with a score of 8.2. Guests also appreciate the quality of the facilities, which earned an 8.3 rating. While comfort and food and dining are viewed positively with scores of 7.5 and 7.2 respectively, the overall sentiment remains very favorable. These ratings demonstrate that Verwood Hotel and Serviced Residence excels in service and accessibility, making it a reliable choice for those seeking a well rounded experience in the city.

Breakfast at Verwood Hotel and Serviced Residence: What to expect in the morning

Start your morning with a delicious meal at Verwood Hotel and Serviced Residence, where a diverse selection of morning flavors awaits you in Surabaya. Guests can choose between a hearty breakfast buffet or a lighter breakfast continental option to suit their appetite. To ensure an inclusive dining experience for all travelers, the hotel proudly provides a Halal breakfast. These morning culinary offerings are available for adults at a rate of 150000 IDR. Whether you are craving a full spread or a quick bite before exploring the city, the dining options here provide a satisfying and high quality start to your day. Enjoy the perfect blend of local and international tastes in a welcoming atmosphere designed for comfort and convenience.

Wellness at Verwood Hotel and Serviced Residence: How to relax and recharge during your stay

Verwood Hotel and Serviced Residence offers a curated selection of wellness facilities designed to help you escape the hustle and bustle of Surabaya. Guests can dive into the refreshing outdoor pool for a morning swim or a leisurely afternoon soak under the sun. For those seeking deeper restoration, the on-site spa provides a sanctuary of calm where you can indulge in a professional massage to melt away tension. To complete the detoxification process, the sauna offers a heat therapy experience that rejuvenates both the body and mind. Whether you are visiting for business or leisure, these dedicated spaces ensure you can maintain your well-being without ever leaving the property. By combining active relaxation in the water with the quiet luxury of the spa and sauna, Verwood Hotel and Serviced Residence creates a comprehensive retreat that balances physical energy with mental serenity for every guest.

Sports and Activities at Verwood Hotel and Serviced Residence: For guests who want to stay active

Verwood Hotel and Serviced Residence offers a comprehensive range of sports and activity facilities designed to keep you energized during your time in Surabaya. Guests can maintain their workout routines at the fitness center, with options available for both free access and specialized sessions with an additional charge. For those seeking a more mindful approach to wellness, the dedicated yoga room provides a serene space for stretching and meditation. If you prefer outdoor sports, you can challenge a partner to a match on the professional tennis courts. After a high energy session, the shared lounge/tv area serves as the perfect spot to unwind and socialize with fellow travelers. Whether you are looking for an intense cardio workout or a peaceful moment of zen, the wellness amenities at Verwood Hotel and Serviced Residence ensure that your physical health remains a priority throughout your stay.

Entertainment at Verwood Hotel and Serviced Residence: How to spend your evenings here

Unwind and socialize at the sophisticated bar found within Verwood Hotel and Serviced Residence, the perfect spot to transition from a busy day to a relaxing night. This stylish venue offers a refined atmosphere where guests can sip on curated cocktails or enjoy a premium drink while soaking in the vibrant energy of Surabaya. Whether you are looking to network with fellow travelers or simply want a quiet corner to reflect on your city adventures, the bar provides an intimate setting that blends modern elegance with warm hospitality. It serves as the primary hub for evening leisure, ensuring that you have a high quality space to relax without needing to venture far from your room. By combining a chic aesthetic with a welcoming vibe, this facility ensures that every guest experiences a touch of luxury and comfort during their stay in the heart of the city.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Foot bath
  • Gym/fitness
  • Hammam
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Refrigerator
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]

Food and dining

Breakfast options
  • Continental
  • Halal
  • Buffet
Restaurants on site
Terakota Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jalan Raya Kupang Indah, Surabaya Center, Surabaya, Indonesia, 60189

Excellent8.6

Location

Airports
  • Juanda International Airport (SUB)
    13.8 km
  • Abdul Rachman Saleh Airport (MLG)
    72.6 km
Public transportation
  • Tandes
    3.5 km
  • Wonokromo Railway Station
    4.1 km
Hospital or clinic
  • Family Dental Care
    410 m
Shopping
  • Tunjungan Plaza
    4.5 km
Convenience store
  • Indomaret
    2.4 km
Cash withdrawal
  • ATM
    450 m

What's nearby

Popular landmarks
  • Surabaya Town Square
    2.9 km
  • Surabaya's Zoo
    3.8 km
  • Bungkul Park
    3.8 km
  • Tunjungan Plaza
    4.5 km
  • Monkasel (Submarine Monument)
    4.9 km
  • Tugu Pahlawan
    5.5 km
  • Masjid Nasional Al Akbar Surabaya
    5.9 km
  • Suramadu National Bridge
    6.6 km
  • Sampoerna Museum
    6.7 km
  • Pakuwon Food Festival
    10.7 km
Nearby landmarks
  • Family Dental Care
    410 m
  • Consulate of Belgium
    500 m
  • Poliklinik UWK
    540 m
  • Klinik Abdi Mulia
    570 m
  • Puskesmas Dukuh Kupang
    700 m
  • Golden City Mall
    720 m
  • Posyandu Cempaka II
    1.0 km
  • Puskesmas Pembantu Sono Kwijenan
    1.1 km
  • Andhika Badminton Court
    1.2 km
  • Puskesmas Pembantu Simohilir
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
Getting around
  • Distance from city center: 7 Km
  • Travel time to airport (minutes): 40
  • Airport transfer fee: 310000 IDR
Extras
  • Breakfast charge (unless included in room price): 150000 IDR
The property
  • Year property opened: 1995
  • Number of floors: 14
  • Room voltage: 220
  • Number of rooms : 452
  • Most recent renovation: 2013
  • Number of restaurants: 1
  • Number of bars/lounges: 1
  • License Id / Local Tax ID/ Entity Name: 55112,9120008492365

Property announcements

Washing machine is not available in Executive Room King Bed.

Reviews of Verwood Hotel and Serviced Residence from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 6.4
  • 9.6
  • 8.8

Most recent

From 5,567 reviews

  • Cleanliness score 8.2 out of 10 and is a high score in Surabaya
  • Facilities score 8.3 out of 10 and is a high score in Surabaya
  • Location score 8.6 out of 10 and is a high score in Surabaya
  • Room comfort and quality score 7.5 out of 10
  • Service score 8.6 out of 10 and is a high score in Surabaya
  • Value for money score 8.5 out of 10 and is a high score in Surabaya

What guests liked

Summarized by AI

Value for Money: Value for money gets frequent praise, especially for a reasonably priced stay with a good location, spacious rooms, and decent overall comfort despite the property's age. (10 mentions)

General Services: Friendly and professional staff stand out, with attentive housekeeping, helpful front desk support, and quick help with extensions. (8 mentions)

Location: West Surabaya location gets strong marks for easy access to CW mall, shopping malls, and nearby dining like Bu Rudy, XO Suki, Ayam Primarasa, and Depot Bu Rudy. (8 mentions)

Room Cleanliness: Clean rooms are a recurring plus, with thorough housekeeping, well-kept rooms, daily amenities, and generally tidy spaces. (5 mentions)

Room Comfort: Spacious rooms support a comfortable stay, with several reviews describing enough space for a comfy night or even a second-home feel. (5 mentions)

Overall Impression: Repeat stays and return plans leave a strong overall impression for some guests, who call Verwood a favorite and say it never disappoints. (5 mentions)

Guest Type
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Show reviews that mention 

Service

Mentioned in 38 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Cleanliness

Mentioned in 34 reviews
sentiment-positive-indicator
58% Positive
sentiment-negative-indicator
41% Unfavourable

Location

Mentioned in 28 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Value for money

Mentioned in 14 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Breakfast

Mentioned in 13 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Room size

Mentioned in 12 reviews
sentiment-positive-indicator
83% Positive
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16% Unfavourable

Bathroom

Mentioned in 11 reviews
sentiment-positive-indicator
18% Positive
sentiment-negative-indicator
81% Unfavourable

Room comfort

Mentioned in 10 reviews
sentiment-positive-indicator
40% Positive
sentiment-negative-indicator
60% Unfavourable

Check in

Mentioned in 9 reviews
sentiment-positive-indicator
44% Positive
sentiment-negative-indicator
55% Unfavourable
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  1. 8.8Excellent

    Poerwidyaningrum from Indonesia
    Family with young children
    Deluxe One-Bedroom Apartment - Suite A
    Stayed 1 night in August 2026

    “Recomended Hotel Apartement”

    Saya menginap di kamar tipe 1 bedroom deluxe. Kamar berlokasi di gedung B —gedung apartment yg posisinya di belakang gedung utama. Tidak ada staff yg terlihat di gedung tersebut, jadi terasa sepi sekali. Koridor menuju kamar agak singup. Untungnya kamar bersih, rapih dengan fasilitas yg cukup memadai. Kompor gas, setrika, hairdryer, kulkas 2 pintu. Living roomnya cukup luas untuk menambah 1 extra bed. Kamar mandi dilengkapi bath up. Gladly tidur nyenyak dan aman. Breakfast verwood tidak boleh dilewatkan, pilihan makanan beragam dan enak!

    Reviewed September 28, 2026
  2. 8.0Excellent

    Andy from Indonesia
    Couple
    Deluxe Room King Bed
    Stayed 2 nights in March 2026

    “An old hotel but still okay.”

    The hotel room is quite large and clean. Around the hotel, there are many dining places. The prices are still affordable.

    Reviewed March 24, 2026
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  3. 9.6Exceptional

    Natashia from Indonesia
    Group
    Deluxe Room Twin Bed
    Stayed 1 night in September 2026

    “Good hotel with big room and bed”

    Located near food area so easy to just walk and get food around. Friendly staff and attentive housekeeping. The room looks old but it is well maintained though the bathroom was very narrow. Overall it was good value for money

    Reviewed September 26, 2026
  4. 10.0Exceptional

    Wage from Indonesia
    Solo traveler
    1 Bedroom Deluxe
    Stayed 2 nights in July 2026

    “staying for 2 days for work”

    A hotel that I think is well-maintained at an affordable price, and the staff is very friendly.

    Reviewed August 07, 2026
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  5. 10.0Exceptional

    Baroroh from Indonesia
    Couple
    Executive Room King Bed
    Stayed 1 night in April 2025

    “Close, comfortable, maximum”

    Location near the toll, if you're tired of the hotel's food, you can "play" around the area. There is a Pizza Hut, a simple restaurant, and McD. The rooms are spacious, quiet even during peak season. The staff is friendly and helpful - five stars.

    Reviewed April 06, 2025
    Auto-translated through generative A.I.
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