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83 reviews
83 reviews
Nice and clean, Contemporary look, Great Buffet Multi National and excelent variety.
Well-maintained, clean interiors.
The perfect place for a calm stay in Hai Phong, the reception and concierge services were world class!
The staffs of Melia are very kind and helpful.
Great service
8.4
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Thuong Ly/Quan Toan part of Haiphong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cat Bi International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
3 travelers have booked today.
Value for money | 8.7 |
Location rating | 8.4 |
Nearest airport | Cat Bi International Airport (HPH) |
Distance to airport | 8.1 km |
What time is check-in and check-out at Meliá Vinpearl Hai Phong Rivera?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Meliá Vinpearl Hai Phong Rivera?
For those who wish to drive their own cars, Meliá Vinpearl Hai Phong Rivera has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Haiphong with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Meliá Vinpearl Hai Phong Rivera?
Wake up to a great buffet breakfast at Meliá Vinpearl Hai Phong Rivera. Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What is the smoking policy at Meliá Vinpearl Hai Phong Rivera?
Meliá Vinpearl Hai Phong Rivera does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Meliá Vinpearl Hai Phong Rivera?
Meliá Vinpearl Hai Phong Rivera’s neighborhood is Thuong Ly/Quan Toan which includes popular restaurants such as Van Tue Restaurant and Buzz Pub.
What are popular attractions near Meliá Vinpearl Hai Phong Rivera?
Meliá Vinpearl Hai Phong Rivera is located in Thuong Ly/Quan Toan area, which is famous for attractions such as công viên Tam Bạc and sân chơi.
What popular natural sightseeing spots are close to Meliá Vinpearl Hai Phong Rivera?
Meliá Vinpearl Hai Phong Rivera is located within Thuong Ly/Quan Toan, which makes it conveniently close to natural sights including Khu du lịch Núi Voi.
10
"Nice and clean, Contemporary look, Great Buffet Multi National and excelent variety."
Rizwan
|
October 16, 2022
8.8
"Well-maintained, clean interiors."
YINGHAO
|
June 20, 2022
10
"The perfect place for a calm stay in Hai Phong, the reception and concierge services were world class!"
Nyte
|
January 4, 2023
Meliá Vinpearl Hai Phong Rivera
With a wide range of services catered to both business and leisure travelers, Meliá Vinpearl Hai Phong Rivera makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Meliá Vinpearl Hai Phong Rivera. Stay connected throughout your stay with free internet access provided. Your explorations of Haiphong can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Meliá Vinpearl Hai Phong Rivera. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at Meliá Vinpearl Hai Phong Rivera are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Meliá Vinpearl Hai Phong Rivera offer more than one layout option, including rooms that have separate living room and balcony or terrace. You may be assured to know that a refrigerator, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Meliá Vinpearl Hai Phong Rivera, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Meliá Vinpearl Hai Phong Rivera has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Meliá Vinpearl Hai Phong Rivera ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
Around the property
Venture outside Meliá Vinpearl Hai Phong Rivera and explore Haiphong during your stay. Texas BBQ is located 2.6 km away from the hotel for your convenience.
Reasons to stay here
Verified reviews score this hotel higher than 90% of accommodations in the city on value for money.
This hotel's facilities score higher than 93% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 92% of other options in the city.
8.9
8.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
5 star hotel with best service in Haiphong”
It is the best hotel in Haiphong currently with open air swimming pool.
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Dear Mr. Thanh, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
Comfortable living environment, friendly service from staff, good surrounding facilities. Is a hotel worth experiencing.
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Dear Mr. Kunjyun, Thank you for sharing your experience during your visit to our hotel We are delight to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon Best Regards Dang Thanh Tung Front Office Manager
Great choice of accommodation”
Make guests feel relaxed and at ease.
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Dear Mr. KUNJYUN, Thank you for great review for our hotel, we are glad that you enjoyed your stay and hope to see you again very soon Have a nice day ! Best Regards Dang Thanh Tung
Exceptional”
An excellent choice of accommodation for business trips.
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Dear Mr. KUNJYUN, Dear Mr. Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
Very friendly and perfect place for rest and vacation
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Dear Mr.Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
After work, a comfortable environment makes people relax”
After work, a comfortable environment makes people relax
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Dear Mr.Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
Staff kind and positive attitude. Comfortable and quiet housing environment. Very complete leisure facilities, like swimming pools and fitness centers.
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Dear Mr. Kunjyun, Thank you for sharing your experience during your visit to our hotel We are delight to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon Best Regards Dang Thanh Tung Front Office Manager
Elegant Serenity ”
Pros: Peaceful stay away from the hustle of Hai Phong city center. Beautiful swimming pool with large wading pool for young kids. Makes for a good summertime option when temperatures are scorching high. Recently built. Well-maintained, clean interiors. Grand, neoclassical lobby. Great service and staff. Good restaurant serving buffet meals. Value-for-money. Cons: The demise of Vincom Plaza necessitates travelling further for shopping and F&B options.
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Dear Yinghao, Thank you for taking the time to review your stay at Melia Vinpearl Hai Phong Rivera. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the facilities we offer. I will pass on your compliments to the team those who quite passionate about their work! We hope that in future visits you’ll have an opportunity to try more of what we have available in this culinary gem from our talented chef and the bucket list of shopping stores. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here. Regards, Hotel Management Team
Great choice”
Comfortable living environment, friendly service from staff, good surrounding facilities.
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Dear Mr. Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Worth experiencing”
A good choice for privacy and low-key life.Is a hotel worth experiencing.
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Dear Mr.Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
very good service
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Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon Best Regards Dang Thanh Tung Front Office Manager
Good choice for relaxing holidays”
Good choice for relaxing holidays
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Dear Mr.Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Very good accommodation facilities”
Very good accommodation facilities
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Dear Mr. Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Good choice”
The staff is very kind and enthusiastic. A good choice for privacy and low-key life.
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Dear Mr.Kunjyun, Thank you for the good review of our hotel especially for our hotel staff. We are glad that you enjoyed your stay and hope to see you again very soon Best Regards Dang Thanh Tung
Very ideal rest and vacation environment”
Very ideal rest and vacation environment
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Dear Mr.KUNJYUN, Thank you for the good review for our hotel, we are glad that you enjoyed your stay and hope to see you again very soon. Have a nice day Best Regards Dang Thanh Tung
A marble detention centre”
The building and the rooms are totally devoid of any charm located in a purpose build housing estate away from the city centre. Breakfast was a total joke, nothing fresh, most serving plates empty on arrival. The only saving grace is the staff that really tries hard to please but frankly, what an utter waste of space, resources and materials.
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Acceptable”
Receptionists were not clear with us for the explanation of the additional cost for 2 children. They might have been trained to automatically answer to their guests as robot. Fully understanding the hotel policy but the way your staff explained to your guests should be re-trained just to make the atmosphere relaxed, not stressed.
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Dear Mr. Dinh Tuan Quynh, First and foremost thank you for taking the time to share your feedback with us on Agoda We would like to express our apologies that you had a negative experience in our hotel Kindly be informed that our team is working on this case and will following up accordingly We hope your next stay at Vinpearl Hotel Rivera Hai Phong will be a pleasant journey and looking forward to welcoming you back again Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
Will come back next time
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Dear Huylinh, Xin chào! Thank you for staying with us at Melia Hai Phong. We hope you had a wonderful time and that you were able to make the most of our services and dining throughout the hotel. Your feedback is very important to us in order to improve our service and to provide great experiences for our guests, therefore we are very happy hear that you did enjoy your stay. We are truly looking forward to welcoming you at any hotel of Melia International and please do share with us if we could be of any further assistance. Sincerely, Hotel Management Team
Excellent Service”
The perfect place for a calm stay in Hai Phong, the reception and concierge services were world class!
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Dear Nyte, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service from reception and concierge service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We believe that we could have a chance to welcome at this hotel or any other Melia International Hotel. Sincerely, Hotel Management Team
Should never come to this hotel !”
Worst manager staff i could meet here. Usually the check out time for a normal hotel should be 12-1pm. We checked out at 1.10am and they charged us for an extra half day without any notice or warning. The manager and receptions lafy there were extremely impolite.
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Dear Mr. Pham, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and as spoken by phone we assure you that we will be looking into each point that you have made. Our standard of check out time has been informed to our guest and acknowledge when signing on registration card upon check in, there will be at 12:00 noon, also conduct the call to assist before checking out. We always do the utmost to fulfill our guest request once we recieved and mostly in advance. We thank you for dedicating your valuable times to forward to us your comments as we always strives to improve the service we provided to our guests. We remain at your disposal for any further assistance. Sincerely, Hotel Management Team