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Meliá Vinpearl Hai Phong Rivera
Manhattan 9, Vinhomes Imperia Urban area, Hanoi Road, Thuong Ly/Quan Toan, Haiphong, Vietnam, 180000 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Thuong Ly/Quan Toan part of Haiphong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cat Bi International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
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Workout and Leisure
Fitness center
Swimming pool [outdoor]
Facilities
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
5 star hotel with best service in Haiphong”
It is the best hotel in Haiphong currently with open air swimming pool.
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Dear Mr. Thanh, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
Comfortable living environment, friendly service from staff, good surrounding facilities. Is a hotel worth experiencing.
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Dear Mr. Kunjyun, Thank you for sharing your experience during your visit to our hotel We are delight to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon Best Regards Dang Thanh Tung Front Office Manager
Great choice of accommodation”
Make guests feel relaxed and at ease.
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Dear Mr. KUNJYUN, Thank you for great review for our hotel, we are glad that you enjoyed your stay and hope to see you again very soon Have a nice day ! Best Regards Dang Thanh Tung
Exceptional”
An excellent choice of accommodation for business trips.
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Dear Mr. KUNJYUN, Dear Mr. Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
Very friendly and perfect place for rest and vacation
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Dear Mr.Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
After work, a comfortable environment makes people relax”
After work, a comfortable environment makes people relax
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Dear Mr.Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
Staff kind and positive attitude. Comfortable and quiet housing environment. Very complete leisure facilities, like swimming pools and fitness centers.
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Dear Mr. Kunjyun, Thank you for sharing your experience during your visit to our hotel We are delight to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon Best Regards Dang Thanh Tung Front Office Manager
Elegant Serenity ”
Pros: Peaceful stay away from the hustle of Hai Phong city center. Beautiful swimming pool with large wading pool for young kids. Makes for a good summertime option when temperatures are scorching high. Recently built. Well-maintained, clean interiors. Grand, neoclassical lobby. Great service and staff. Good restaurant serving buffet meals. Value-for-money. Cons: The demise of Vincom Plaza necessitates travelling further for shopping and F&B options.
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Dear Yinghao, Thank you for taking the time to review your stay at Melia Vinpearl Hai Phong Rivera. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the facilities we offer. I will pass on your compliments to the team those who quite passionate about their work! We hope that in future visits you’ll have an opportunity to try more of what we have available in this culinary gem from our talented chef and the bucket list of shopping stores. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here. Regards, Hotel Management Team
Great choice”
Comfortable living environment, friendly service from staff, good surrounding facilities.
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Dear Mr. Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Worth experiencing”
A good choice for privacy and low-key life.Is a hotel worth experiencing.
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Dear Mr.Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
very good service
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Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon Best Regards Dang Thanh Tung Front Office Manager
Good choice for relaxing holidays”
Good choice for relaxing holidays
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Dear Mr.Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Very good accommodation facilities”
Very good accommodation facilities
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Dear Mr. Kunjyun, Thank you for sharing your experiences during your visit to our hotel! We are delighted to know that you were happy with our services. I have shared your feedback with my team and they were extremely happy to hear from you Your feedback will help us do even better Once again, we would like to say thank you very much for your great feedback and looking forward to welcome you and your family again very soon. Best Regards Dang Thanh Tung Front Office Manager
Good choice”
The staff is very kind and enthusiastic. A good choice for privacy and low-key life.
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Dear Mr.Kunjyun, Thank you for the good review of our hotel especially for our hotel staff. We are glad that you enjoyed your stay and hope to see you again very soon Best Regards Dang Thanh Tung
Very ideal rest and vacation environment”
Very ideal rest and vacation environment
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Dear Mr.KUNJYUN, Thank you for the good review for our hotel, we are glad that you enjoyed your stay and hope to see you again very soon. Have a nice day Best Regards Dang Thanh Tung
A marble detention centre”
The building and the rooms are totally devoid of any charm located in a purpose build housing estate away from the city centre. Breakfast was a total joke, nothing fresh, most serving plates empty on arrival. The only saving grace is the staff that really tries hard to please but frankly, what an utter waste of space, resources and materials.
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Acceptable”
Receptionists were not clear with us for the explanation of the additional cost for 2 children. They might have been trained to automatically answer to their guests as robot. Fully understanding the hotel policy but the way your staff explained to your guests should be re-trained just to make the atmosphere relaxed, not stressed.
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Dear Mr. Dinh Tuan Quynh, First and foremost thank you for taking the time to share your feedback with us on Agoda We would like to express our apologies that you had a negative experience in our hotel Kindly be informed that our team is working on this case and will following up accordingly We hope your next stay at Vinpearl Hotel Rivera Hai Phong will be a pleasant journey and looking forward to welcoming you back again Best Regards Dang Thanh Tung Front Office Manager
Exceptional”
Will come back next time
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Dear Huylinh, Xin chào! Thank you for staying with us at Melia Hai Phong. We hope you had a wonderful time and that you were able to make the most of our services and dining throughout the hotel. Your feedback is very important to us in order to improve our service and to provide great experiences for our guests, therefore we are very happy hear that you did enjoy your stay. We are truly looking forward to welcoming you at any hotel of Melia International and please do share with us if we could be of any further assistance. Sincerely, Hotel Management Team
Excellent Service”
The perfect place for a calm stay in Hai Phong, the reception and concierge services were world class!
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Dear Nyte, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service from reception and concierge service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We believe that we could have a chance to welcome at this hotel or any other Melia International Hotel. Sincerely, Hotel Management Team
Should never come to this hotel !”
Worst manager staff i could meet here. Usually the check out time for a normal hotel should be 12-1pm. We checked out at 1.10am and they charged us for an extra half day without any notice or warning. The manager and receptions lafy there were extremely impolite.
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Dear Mr. Pham, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and as spoken by phone we assure you that we will be looking into each point that you have made. Our standard of check out time has been informed to our guest and acknowledge when signing on registration card upon check in, there will be at 12:00 noon, also conduct the call to assist before checking out. We always do the utmost to fulfill our guest request once we recieved and mostly in advance. We thank you for dedicating your valuable times to forward to us your comments as we always strives to improve the service we provided to our guests. We remain at your disposal for any further assistance. Sincerely, Hotel Management Team