Great Value, Facilities, and Location ”

Brand new building with 2 pools and great views. You would have a difficult time finding a better value in Phnom Penh.

Good Hotel & Location”

The hotel apartment located at a new area in PP and surrounded by lots of chinese people, chinese restaurant, cafe and shops. It's like a mini modern China town. About 1-2km to Nagaworld and Aeon. Overall very satisfied with the stay with a beautiful river and city views. The housekeeping staff were friendly and they cleaned, changed fresh towels, replenished mineral water, 3in1 coffee and tea daily. The only complaint I have were these little tiny flying insects in the bathroom and bathroom had a little bad odour. Not sure how they got in and maybe with a better ventilation system the flying insects and bad odour will be perish. Overall highly recommended hotel.

Like the calmness”

If you are the one who like to stay in a cozy and silence place, I'd recommend to stay at here. The room is clean indeed, hope they will maintain the good quality there. But only one minus part which was the receptionist staff seems like not really welcome guests. Hope the hotel management could increase the good service. Thank you!!!

High value ”

Good location, good view! The hotel is new the staff are friendly. Their leader Rainbow is very cute and friendly. I will back again!

You are in Chinatown”

Enter a glass door with "The Bridge Soho", take the lift to level 17 and look for unit #42. They have converted a condo unit to their check in/out counter. Mostly occupied by Chinese. Towels are clean and toiletries are provided. You can see a few security guards outside the building and they are doing their job very well. You will feel safe staying there. There are many 24 hr eateries right across the street but all from China. Most of the shops in The Bridge are not open even though you can see the list of tenants. Very centralised so taking grab tuk tuk everywhere is ey cheap. will definitely stay again.

Frustrating stay”

The room was spacious and clean - although the hotel doesnt have a warm atmosphere at all. Very unprofessional and careless staff - error in my booking, my keycard stopped working many times and no one cares. The last day they woke me up at 6:30am to ask me to pay (since they didnt ask at checking I thought it was paid online already)... I went angry so they gave me a discount but there is no way I come back to this hotel.

Unorganized staff only 1 speaks English out of 4 staff ”

Trying to find the front desk is very challenging because there is No Name or direction arrow to point you to the hidden office on floor 33, and try and find room 60 & 61 because the entrance to these rooms is a glass door that is locked and NO name on it or way to buzz them.. you have to hit the glass door and scream and yell for someone to open it.. ridiculous Took staff 3 rooms to finally get one that everything worked in it..from wifi to drapes closing on windows. The bed was the Worst bed I have ever slept on ever..so hard and uncomfortable & 2 horrible pillows & i had to beg for extra pillows. The house cleaning staff were great and efficient. The restaurants in the complex are very expensive for food especially when a small plate of noodles costs $6.00 USA.. A much bigger and better plate at Aeon mall costs $2.50. The location is ok and $2.00 tuck tuck ride to Aeon mall. The pool was freezing but the steam room was very good . Overall.okplace to stay.Airport to htl. $18. US

Exceptional”

very satisfied , very hight floor and good view that i can see the MeiGong River, The Room is clean,and i will stay here next time

Disappointing Stay ”

Access card is not workable, everytime back to hotel, the card is failed to access to main glass door, need go to lobby staff (in fact, they dont have a proper lobby/receptionist, just a office which modified by hotel room) to ask the hotel staff scan for us in order to access to our room .............

Room 2642 which has no view ”

I ask them for room face to royal palace, they said they finished it. Then they give me room 2642 which half of the room already block with another building. Toilet not clean. Smelly a little. And floor was sticky. The electricity plug behind tv is broken. But other stuffs all good.

the staff so awful within i booked and paid already they still asking me you are not yet paid ”

the staff of this hotel is so bad i book and paid already and they still asking me to wait and said i not yet paid and they request me book 10$ for key this is strange hotel i never met

Good ”

Good

Good”

Clean and excellent hotel.. But the sound isolation not so good..

Good Location”

Residence with a Shopping Plaza and Coffee shops. Many chinese shops and chinese staying here

Good Location ”

Near Aeon Mall and monument. Rooms clean and spacious.

Definitely not recommend ”

When we arrived, after searching to find it, the staff was very unfriendly and unhelpful. The rooms, although very large and had an incredible view, had dirty walls, beer caps in the sink, no toilet paper, cigarette burn marks on the walls above the bed, and smelled of cigarette smoke. When we tried to swim, we were told we could only swim 1 hour and was asked to leave. The pool was nice and clean, we just wish we could have used it more (our children love to swim). After dinner out, we returned to the hotel and noticed an extremely strong smell of cigarette smoke. We asked the hotel staff and he said there wasn't a smell. I asked if there was smoking in the hotel and he said, no smoking here. You could literally see the cigarette smoke in the hallway. I asked again and he just looked at me and said he couldn't smell anything. We were coughing, and he just smiled and said, oh maybe it was another guest. This could be a great place to stay, but between the poor staff, smell of cigarettes and uncleanliness, we cannot recommend or will we return.

TERRIBLE - LIES ABOUT BREAKFAST - OVERBOOKED ROOM”

I booked into this place for my daughter's birthday, and only chose it due it being at the right price point for what I wanted: pool + breakfast etc. When I arrived at hotel, which is situated in the massive "The Bridge" building, I couldn't find the checkin. I sent them a message on Agoda asking where it was, and I received no reply. The advert says "ground floor". It's NOT. Only when I was looking around confused at a map of the building, did someone inform me where the checkin was. When I made it to checkout, they informed me that the hotel was over-booked, and they booked me into another hotel. The room was adequate, though lacked coffee, and the entertainment unit not up to the standard of rooms in "The Bridge Club" (available around the same price). The other hotel informed me that they would need to escort me to the pool, which was advertised. There was also no breakfast included!! TERRIBLE experience ...

Good location”

Value for money, good location and near Nagaworld Casino

Above average”

No house keeper to clean my room. Complained to Reception and changed to new room. With More less the same room rate. I recommend the Bridge Club in the same building

Not a good place to stay”

The view from the room is great. Lobby was full of smoking cigarettes. It is for Chinese people to stay look so disgusted lobby...will never go back and stay again!!!