Wyndham Surabaya City Centre

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Basuki Rahmat 67-73 Surabaya, Surabaya Center, Surabaya, Indonesia, 60271

Highlights

Gym

The gym was spacious and good equipment.
Location

The hotel location is very close to Tunjungan Plasa hotel.
Great food & dining

Lux hotel, Great food
Excellent room comfort & quality

Luxury spacious hotel with excellent room and hospitality
Highly rated for safety & security

Guards were good in protecting the premises though.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Experience Wyndham Surabaya City Centre, an urban retreat for two. Enjoy eco-friendly amenities, whirlpool tubs, and stunning city views from glass-paneled elevators. Relax at the serene spa and explore Surabaya's vibrant attractions and dining from this prime downtown location. Located in the vibrant Surabaya Center, this hotel offers easy access to local attractions like the historic Monumen Kapal Selam. Enjoy leisure time at the indoor pool or sauna. Rooms feature air conditioning and free internet, with some offering stunning city views. Tunjungan Plaza is just 564 meters away for shopping, while the iconic Monkasel Submarine Monument is 1.39 km from the hotel, making it perfect for two travelers looking to experience the city's energy. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Location 9.5
Cleanliness 9.1
Service 9.1
Value for money 9.1

Based on 2,379 verified reviews

Location

9.5

Cleanliness

9.1

Service

9.1

Value for money

9.1

Facilities

9.0

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Nearest transportation options

Inkopka Station is within 0.91 km

Gubeng Train Station is within 1.2 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 76 places in walking distance!

Parking
FREE
Walkable places
Basuki Rahmat Street
110 m
Sharp Bamboo Monument
290 m
Taman Kombes Pol M Durayat
310 m
Joko Dolog Statue
310 m
Taman AIS Nasution
320 m
Popular landmarks
Tunjungan Plaza
460 m
Monkasel (Submarine Monument)
920 m
Tugu Pahlawan
2.4 km
Suramadu National Bridge
2.6 km
Bungkul Park
2.6 km
Closest landmarks
The TV Bar
30 m
Malaysia Air
30 m
Citibank
50 m
Singapore Air
160 m
Panti Asuhan Matahari Terbit
240 m

Good to know

Value for money9.1
Location rating9.5
Nearest airportJuanda International Airport (SUB)
Distance to airport13.3 km

Rooms available at Wyndham Surabaya City Centre

Suite Room Smoking
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  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Room
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  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite Room
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  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Room - Smoking
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  • Room size: 49 m²/527 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
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  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room Smoking
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  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Room - Smoking
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Accessible Room
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Delight in your holiday the ideal way with a drink in your hand at Wyndham Surabaya City Centre's bar available right in front of your doorstep for whenever you need a drink or two.

Yes! Wyndham Surabaya City Centre features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

While staying at Wyndham Surabaya City Centre, indulge in your evening or night out at The TV Bar or Top Ten & Coyote Bar to make the most out of your nightlife.

While lodging at Wyndham Surabaya City Centre, enjoy your early morning or evening walk at nearby park which include Taman Kombes Pol M Durayat, Taman AIS Nasution, and Taman Ade Irma Suryani Nasution.

Wyndham Surabaya City Centre has a total of 26 floors.

Past families with older children that have stayed at this property have given Wyndham Surabaya City Centre an average rating of 9.1. You can check out more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Wyndham Surabaya City Centre an average rating of 9.1. You can find more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Wyndham Surabaya City Centre an average rating of 9.7. You can look up on more comprehensive customer testimonials, and comments for this property down in the review section.

The closest train, metro, or bus station is Inkopka Station, 911.48 m away from Wyndham Surabaya City Centre.

Shopping options in Wyndham Surabaya City Centre’s Surabaya Center neighborhood include Tunjungan Plaza.

Wake up to a fantastic a la carte, buffet, and continental breakfast at Wyndham Surabaya City Centre. Guests can enjoy breakfast offered with an additional charge of 181500 IDR for adults and 90750 IDR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

More about Wyndham Surabaya City Centre

More about Wyndham Surabaya City Centre

Experience Modern Comfort at Wyndham Surabaya City Centre

Nestled in the vibrant heart of Surabaya, Indonesia, Wyndham Surabaya City Centre offers a perfect blend of contemporary luxury and convenient location. With 191 thoughtfully designed rooms, guests can enjoy spacious, stylish accommodations equipped with modern amenities to ensure a comfortable stay. Whether you're visiting for business or leisure, the hotel provides a welcoming atmosphere that caters to your needs from check-in to check-out. Check-in begins at 2:00 PM, allowing guests ample time to settle in and explore the bustling city. Check-out is smoothly scheduled for 12:00 PM, giving you a relaxed departure experience. Please note that the hotel maintains a strict child policy, with no free stays for children, and additional charges may apply for extra guests. Wyndham Surabaya City Centre promises a memorable stay with exceptional service and a central location that puts the best of Surabaya at your doorstep.

Relaxing Entertainment and Wellness at Wyndham Surabaya City Centre

Discover a perfect blend of relaxation and socializing at Wyndham Surabaya City Centre, where guests can unwind in our inviting shared lounge and TV area, ideal for catching up with friends or enjoying a quiet moment. For those seeking rejuvenation, our luxurious spa and massage services offer a soothing escape, helping you relax and recharge after a busy day of exploring Surabaya. Additionally, guests can indulge in refreshing beverages and socialize at the stylish on-site bar, enhancing their stay with a vibrant yet comfortable atmosphere.

Premier Sports Facilities at Wyndham Surabaya City Centre

Discover a haven for health and wellness at Wyndham Surabaya City Centre, where a range of top-tier sports facilities await. Guests can take a refreshing dip in the inviting indoor pool, perfect for relaxing or invigorating workouts regardless of the weather outside. For those focused on maintaining their fitness routines, the hotel offers a modern, free fitness center equipped with state-of-the-art equipment to support all your exercise needs. Additionally, unwind and find your inner balance in the dedicated yoga room, designed to provide a tranquil environment for yoga and meditation sessions. Whether you're seeking active recreation or peaceful relaxation, Wyndham Surabaya City Centre's sports amenities cater to every guest's wellness journey.

Exceptional Convenience Facilities at Wyndham Surabaya City Centre

Experience seamless comfort and personalized service at Wyndham Surabaya City Centre, where a range of convenience facilities are designed to enhance your stay. Enjoy the ease of 24-hour room service and express check-in/check-out, ensuring your needs are met promptly at any hour. Keep your belongings secure with safety deposit boxes and take advantage of the laundry and dry cleaning services to maintain a fresh and polished look throughout your visit. Stay connected and relaxed with complimentary Wi-Fi available in all rooms and public areas, including the executive lounge, perfect for both work and leisure. The hotel also offers luggage storage, daily housekeeping, and a concierge service to assist with your travel plans. For moments of relaxation, unwind in the cozy fireplace area or utilize the designated smoking zone. Whether you're here for business or leisure, Wyndham Surabaya City Centre provides all the essential facilities to make your stay comfortable, convenient, and memorable.

Convenient Transport Facilities at Wyndham Surabaya City Centre

Wyndham Surabaya City Centre offers a range of excellent transport options to ensure a seamless stay for all guests. Guests can take advantage of the onsite car park, which includes free-of-charge parking, making it easy to come and go without any hassle. For those who prefer more flexibility, the hotel provides convenient valet parking and self-parking options, allowing guests to choose the most suitable solution for their needs. In addition to parking facilities, the hotel offers a reliable taxi service and car hire options, enabling guests to explore Surabaya and its surroundings with ease. Whether you're arriving by car or planning to venture out for sightseeing, Wyndham Surabaya City Centre’s comprehensive transport facilities are designed to provide comfort, convenience, and peace of mind during your stay.

Luxurious Room Facilities at Wyndham Surabaya City Centre

Indulge in the epitome of luxury and comfort with the exceptional room facilities offered at Wyndham Surabaya City Centre. Each room is thoughtfully designed to provide a truly unforgettable stay for every guest. Immerse yourself in the warm and cozy ambiance of our rooms, complete with a stunning fireplace. Perfect for those seeking a romantic getaway or simply looking to unwind after a long day of exploring Surabaya, the fireplace adds a touch of elegance and charm to your stay. Curl up with a good book or enjoy a glass of wine while basking in the soothing glow of the fire. In addition to the fireplace, our rooms are equipped with a range of modern amenities to cater to your every need. Stay connected with complimentary high-speed Wi-Fi, catch up on your favorite shows on the flat-screen TV, and enjoy a restful night's sleep on the plush, comfortable bed. The spacious en-suite bathroom features a luxurious bathtub and a separate rain shower, allowing you to pamper yourself and relax in style. Experience the ultimate in luxury and comfort at Wyndham Surabaya City Centre, where every detail is meticulously designed to ensure a memorable stay for our guests. Book your stay now and immerse yourself in the opulence of our room facilities.

Exceptional Dining Experience at Wyndham Surabaya City Centre

Indulge in a variety of delectable culinary options at Wyndham Surabaya City Centre, where our dining facilities are designed to satisfy every palate. Start your day with a hearty breakfast buffet featuring a diverse selection of local and international dishes, including a tempting continental breakfast option. For a quick coffee break or a casual meet-up, visit our cozy coffee shop, perfect for relaxing with your favorite brew. Throughout the day, guests can enjoy the convenience of 24-hour room service, ensuring that delicious meals and refreshments are always just a call away, whether you're craving a midnight snack or an early morning bite.

Luxurious Room Options at Wyndham Surabaya City Centre

Experience a variety of elegant and spacious accommodations at Wyndham Surabaya City Centre, designed to cater to your comfort and preferences. Choose from our Deluxe King Rooms and Deluxe Twin Rooms, each offering 42 square meters of well-appointed space, available in both smoking and non-smoking options. For those seeking a more expansive stay, our Executive King Rooms provide 49 square meters of refined comfort, also available in smoking and non-smoking variants. For ultimate luxury, our Suite Rooms boast 89 square meters of sophisticated living, featuring a plush King Bed to ensure a restful retreat. Additionally, the Grand Deluxe options include both King and Twin configurations, offering a perfect blend of style and space for your stay.

Discover the Vibrant Surabaya Center

Nestled in the heart of Surabaya, Indonesia, Wyndham Surabaya City Centre offers an unrivaled location for both business and leisure travelers. Surabaya Center is a bustling district that showcases the vibrant energy and rich cultural heritage of this thriving city. From the moment you step out of the hotel, you will be immersed in a world of excitement and endless possibilities. Surabaya Center is a shopper's paradise, with an array of malls, boutiques, and local markets just a stone's throw away from the hotel. Take a leisurely stroll to Tunjungan Plaza, the largest shopping complex in East Java, and indulge in a day of retail therapy. For those seeking a taste of the local culture, the nearby Pasar Atom market is a must-visit, offering a vibrant atmosphere filled with street food, traditional crafts, and local delicacies. In addition to its shopping and dining options, Surabaya Center is also home to historical landmarks and cultural attractions. Visit the iconic Surabaya Submarine Monument, a retired Russian submarine turned museum, and learn about Indonesia's naval history. Take a walk along the famous Jalan Pemuda, known for its colonial architecture and vibrant street art. For a taste of Surabaya's culinary scene, explore the local street food stalls and savor the city's famous dishes, such as rawon, lontong balap, and rujak cingur. With its prime location and vibrant surroundings, Wyndham Surabaya City Centre is the perfect base to explore all that Surabaya Center has to offer. Whether you're here for business or leisure, immerse yourself in the energy of this dynamic district and create unforgettable memories in Surabaya, Indonesia.

Convenient Transportation Options from the Airport to Wyndham Surabaya City Centre

Located in the heart of Surabaya Center, Wyndham Surabaya City Centre offers a luxurious and convenient stay for travelers visiting Surabaya, Indonesia. When it comes to getting from the airport to the hotel, there are several transportation options available to ensure a smooth and hassle-free journey. If you arrive at Juanda International Airport, the closest airport to Surabaya, you can easily reach Wyndham Surabaya City Centre by taking a taxi or booking a private car transfer. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on the traffic. Alternatively, you can pre-book a private car transfer through the hotel or a reputable transportation service for a more comfortable and personalized experience. For those arriving at Abdul Rachman Saleh Airport, located in Malang, approximately 90 kilometers from Surabaya, the most convenient way to reach Wyndham Surabaya City Centre is by hiring a private car or arranging a hotel transfer. The journey from Abdul Rachman Saleh Airport to the hotel takes around 2 hours, depending on the traffic conditions. It is recommended to book the transfer in advance to ensure a seamless travel experience. No matter which airport you arrive at, transportation options are readily available to take you to Wyndham Surabaya City Centre. Whether you choose a taxi, private car transfer, or hotel transfer, you can expect a comfortable and convenient journey to this luxurious hotel in the heart of Surabaya.

Explore the Rich Heritage and Natural Beauty Surrounding Wyndham Surabaya City Centre

Wyndham Surabaya City Centre offers a prime location amidst a treasure trove of landmarks and attractions that showcase the rich heritage and natural beauty of Surabaya, Indonesia. Immerse yourself in the city's history at the Sampoerna Museum, where you can learn about the famous clove cigarette industry and admire the stunning colonial architecture. For a breathtaking sight, head to the Suramadu National Bridge, an iconic landmark that connects Surabaya with the island of Madura. Marvel at the engineering marvel as you take in panoramic views of the cityscape and the Madura Strait. Nature lovers will find solace in Bungkul Park, a lush green oasis in the heart of Surabaya. Take a leisurely stroll through the park, relax by the tranquil lake, or enjoy a picnic amidst the beautifully landscaped gardens. Discover Surabaya's maritime history at the Monkasel (Submarine Monument), a real submarine turned museum. Explore the interiors of the submarine and get a glimpse into the life of submariners. Pay homage to the heroes of Surabaya at Tugu Pahlawan, a towering monument that commemorates the Battle of Surabaya. Learn about the city's struggle for independence and admire the intricate sculptures that depict the heroic events. Animal enthusiasts can visit Surabaya's Zoo, home to a diverse range of wildlife species. Get up close and personal with elephants, tigers, orangutans, and more as you explore the zoo's well-maintained enclosures. For a spiritual experience, visit the Ampel Mosque, one of the oldest and most revered mosques in Surabaya. Admire the stunning architecture and soak in the peaceful atmosphere as you explore the mosque's courtyards and prayer halls. Another notable religious site is the Muhammad Cheng Hoo Mosque, a beautiful Chinese-style mosque that pays homage to the Chinese Muslim admiral, Cheng Ho. Marvel at the intricate artwork and ornate decorations that adorn this unique place of worship. Lastly, don't miss the chance to visit Jembatan Merah, a historical bridge that played a significant role during the Indonesian National Revolution. Take a walk across the bridge and learn about its importance in the country's fight for independence. With such a wealth of landmarks and attractions surrounding Wyndham Surabaya City Centre, you'll have endless opportunities to delve into Surabaya's rich history, immerse yourself in its natural beauty, and experience the vibrant culture of this dynamic city.

Convenient Access to Public Transport Stations at Wyndham Surabaya City Centre

Located in the heart of Surabaya, Wyndham Surabaya City Centre offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short distance away from the hotel, guests will find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. These well-connected stations provide guests with various options for getting around Surabaya and its surrounding areas. Whether you're planning to visit popular attractions, embark on a shopping spree, or explore the local culture, the convenient location of Wyndham Surabaya City Centre ensures that you can easily access public transport options to reach your desired destinations. With the Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station nearby, guests can conveniently hop on a train and explore the city's vibrant neighborhoods, historical landmarks, and bustling markets. Whether you're a business traveler or a tourist, Wyndham Surabaya City Centre's proximity to these public transport stations ensures that you can make the most of your stay in Surabaya.

Delicious Dining Options Nearby

Located in the heart of Surabaya, Wyndham Surabaya City Centre is surrounded by a plethora of dining options that will satisfy every craving. Just steps away from the hotel, you can indulge in a variety of cuisines. For a taste of authentic Indonesian flavors, head to Aiola Eatery, where you can savor traditional dishes made with locally sourced ingredients. If you're in the mood for some delicious seafood, Layar Seafood KH Abdul Wahab Siamin is the place to be. They offer a wide selection of fresh seafood dishes prepared with a unique blend of spices. For a quick and satisfying meal, try the famous Kwetiau Medan at Apeng Kwetiau Medan - Kedung Doro. This eatery is known for its flavorful stir-fried noodles that will leave you craving for more. Whether you're in the mood for traditional Indonesian cuisine or international delights, the surrounding restaurants near Wyndham Surabaya City Centre will surely satisfy your taste buds.

Shop Till You Drop at Surabaya's Premier Shopping Landmarks

Located in the heart of Surabaya, Wyndham Surabaya City Centre is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away is Central Point Mall, where you can find a wide array of local and international brands to suit your fashion needs. For those looking to indulge in traditional Indonesian crafts, Mirota Batik offers a stunning collection of batik fabrics and handicrafts. If you're in the mood for a sensory shopping experience, the vibrant Bratang Flower Market is a must-visit, with its colorful blooms and aromatic scents. Food enthusiasts will delight in the culinary delights of Wisata Rasa, a food court that showcases the best of Surabaya's local cuisine. For a taste of local culture, head to Pasar Keputran, a bustling traditional market where you can haggle for fresh produce and unique souvenirs. If you're craving a more modern shopping experience, Grand City Mall and Marvell City are just a short drive away, offering a wide range of retail outlets, entertainment options, and dining establishments. Vintage lovers will be in heaven at Newton Vintage Store, where you can discover unique and one-of-a-kind fashion pieces. Pasar Genteng, another traditional market, is a treasure trove of local delicacies, spices, and traditional snacks. And lastly, Plaza Tunjungan, one of Surabaya's iconic shopping destinations, is just a few minutes away, boasting a mix of luxury brands, department stores, and specialty shops. With such a diverse range of shopping landmarks in its vicinity, Wyndham Surabaya City Centre is the perfect base for those looking to embark on a retail therapy adventure in Surabaya.

Unbeatable Value: Affordable Luxury at Wyndham Surabaya City Centre

Experience the epitome of luxury at Wyndham Surabaya City Centre without breaking the bank. With an average room price of just $53, this hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which stands at $28. At Wyndham Surabaya City Centre, you can enjoy the finest amenities and services at a fraction of the cost. Immerse yourself in the opulence of spacious and elegantly designed rooms, complete with modern furnishings and stunning city views. Indulge in a restful night's sleep on plush beds, and wake up to a refreshing rain shower in the sleek and stylish bathrooms. Beyond the luxurious accommodations, Wyndham Surabaya City Centre also boasts a range of world-class facilities. Take a dip in the inviting outdoor pool, work up a sweat at the state-of-the-art fitness center, or pamper yourself with a rejuvenating spa treatment. With attentive staff ready to cater to your every need, your stay at Wyndham Surabaya City Centre is guaranteed to be a memorable one. Book your stay now and experience unparalleled luxury at an unbeatable price at Wyndham Surabaya City Centre.

Friendly Staff, Clean Rooms, and Great Value for Money

Wyndham Surabaya City Centre is highly praised by guests for its friendly and accommodating staff. Many reviewers mention the helpfulness and friendliness of the staff, making their stay a pleasant and memorable one. The hotel's swimming pool is also frequently mentioned as clean and well-maintained, providing a refreshing experience for guests. The spacious and clean rooms receive positive feedback, with guests appreciating the size and comfort of the king-sized beds. The hotel is described as a clean and well-kept business-class establishment, offering great value for money. Additionally, the breakfast is highly regarded, adding to the overall positive experience at Wyndham Surabaya City Centre.

Exceptional Customer Ratings at Wyndham Surabaya City Centre

Wyndham Surabaya City Centre is a hotel that consistently receives exceptional customer ratings. With an impressive overall score of 9.0, it is evident that guests are highly satisfied with their stay at this hotel. One of the key factors contributing to this outstanding rating is the hotel's exceptional value for money, with a score of 9.0. Guests appreciate the affordable rates offered by Wyndham Surabaya City Centre without compromising on quality and comfort. The hotel's facilities also receive high praise, with a rating of 8.7. Guests have access to a wide range of amenities and services, ensuring a comfortable and enjoyable stay. From the well-equipped fitness center to the refreshing outdoor pool, guests can indulge in relaxation and recreation at their convenience. Cleanliness is another aspect that guests appreciate about Wyndham Surabaya City Centre, with a rating of 8.9. The hotel maintains a high standard of cleanliness throughout its premises, ensuring a hygienic and pleasant environment for guests. From the pristine guest rooms to the immaculate public areas, guests can relax and unwind in a clean and well-maintained setting.

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Amenities and facilities

Excellent9.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Yoga room
Cleanliness and safety
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Fruits/snacks
  • Halal breakfast
  • International cuisine in restaurant
  • Kitchen
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Kids club
  • Kids facilities
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Location

Jl. Basuki Rahmat 67-73 Surabaya, Surabaya Center, Surabaya, Indonesia, 60271

Exceptional9.5

Location

Airports
  • Juanda International Airport (SUB)
    13.3 km
  • Abdul Rachman Saleh Airport (MLG)
    74.5 km
Public transportation
  • Inkopka Station
    910 m
  • Gubeng Train Station
    1.2 km
Hospital or clinic
  • Panti Asuhan Matahari Terbit
    240 m
Shopping
  • Tunjungan Plaza
    460 m
Convenience store
  • Indomaret
    950 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    460 m
  • Monkasel (Submarine Monument)
    920 m
  • Tugu Pahlawan
    2.4 km
  • Suramadu National Bridge
    2.6 km
  • Bungkul Park
    2.6 km
  • Surabaya Town Square
    3.2 km
  • Surabaya's Zoo
    3.3 km
  • Sampoerna Museum
    4.2 km
  • Pakuwon Food Festival
    6.7 km
  • Masjid Nasional Al Akbar Surabaya
    8.2 km
Nearby landmarks
  • The TV Bar
    30 m
  • Malaysia Air
    30 m
  • Citibank
    50 m
  • Basuki Rahmat Street
    110 m
  • Singapore Air
    160 m
  • Panti Asuhan Matahari Terbit
    240 m
  • Sharp Bamboo Monument
    290 m
  • Taman Kombes Pol M Durayat
    310 m
  • Parking Park
    310 m
  • Joko Dolog Statue
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee280000 IDR
Extras
  • Breakfast charge (unless included in room price)181500 IDR
The property
  • Number of floors26
  • Number of rooms 191
  • Number of restaurants1

Reviews of Wyndham Surabaya City Centre from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 7.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 7.6

Most recent

  • Location score 9.5 out of 10 and is a high score in Surabaya
    Location9.5
  • Cleanliness score 9.1 out of 10 and is a high score in Surabaya
    Cleanliness9.1
  • Service score 9.1 out of 10 and is a high score in Surabaya
    Service9.1
  • Value for money score 9.1 out of 10 and is a high score in Surabaya
    Value for money9.1
  • Facilities score 9 out of 10 and is a high score in Surabaya
    Facilities9.0
High score for Surabaya

Rating

9+ Exceptional (457)
8-9 Excellent (98)
7-8 Very Good (66)
6-7 Good (23)
<6 Below Expectation (32)

Review summary

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This hotel offers spacious and comfortable rooms, with excellent service from friendly staff, as many positive reviews confirm. Its central location near Tunjungan Plaza and Jalan Tunjungan is a major plus point, making it convenient and accessible. Guests have also praised its great value for money. The hotel and rooms are impeccably clean, adding to the overall positive experience.

Minor water temperature issues reported, but overall, guests enjoyed their stay.

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Service

Mentioned in 35 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Location

Mentioned in 30 reviews
sentiment-positive-indicator
100% Positive

Room size

Mentioned in 30 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 28 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Breakfast

Mentioned in 20 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Bathroom

Mentioned in 12 reviews
sentiment-positive-indicator
41% Positive
sentiment-negative-indicator
58% Unfavourable

Bathtub

Mentioned in 11 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Room comfort

Mentioned in 11 reviews
sentiment-positive-indicator
63% Positive
sentiment-negative-indicator
36% Unfavourable

Check in

Mentioned in 8 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable
Showing 676 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Rosyid from Indonesia
    Solo traveler
    Deluxe Room King Bed
    Stayed 1 night in July 2025

    “Hotel Favorite”

    I like that there is a gym and a pool, and the gym equipment is quite complete. The food menu is indeed expensive but delicious. The staff is friendly and responsive. I will definitely have a staycation again. I didn't try the breakfast because I was staying alone and on a diet as well. Just a suggestion to add some fragrance in every hallway, elevator, lobby, and room to make it more comfortable. For the receptionist, it would be nice to be friendlier when offering a welcome drink even though it is already provided next to it, and to offer to have the room boy carry the luggage or not. I had a staycation for 4 days and 3 nights from July 19 to July 22, 2025.

    Reviewed July 24, 2025
    Auto-translated through generative A.I.

    Dear Rosyid, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk memberikan rekomendasi dan membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk fasilitas kebugaran yang lengkap, pilihan sajian yang sesuai dengan selera Anda, serta pelayanan terbaik dari tim kami yang bertugas pada masa inap Anda. Mengenai catatan Anda tentang tim resepsionis, koridor, dan concierge, kami memastikan bahwa kami akan mengambil tindakan yang tepat untuk mengatasi kendala yang telah Anda alami dan mencegah kejadian serupa di masa mendatang. Di Wyndham Hotels and Resorts, kami terus berupaya untuk memenuhi kebutuhan dan harapan Anda. Pada kunjungan Anda berikutnya, kami merekomendasikan Anda untuk mencoba marayakan momen spesial Anda bersama kami. Tersedia paket Romatic Dinner, Arisan, Ulang Tahun hingga pernikahan. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook, Yo

    Responded July 25, 2025
    Wyndham Surabaya City Centre
  2. 10.0
    Exceptional
    Rosyid from Indonesia
    Solo traveler
    Deluxe King Room
    Stayed 1 night in July 2025

    “Favorite hotel”

    I like that there is a gym and pool, and the gym equipment is quite complete. The food menu is indeed expensive but delicious. The staff is friendly and responsive. Next time, I will definitely have another staycation. I didn't try the breakfast because I stayed alone and was also on a diet. Just a suggestion to add air fresheners in every hallway, elevator, lobby, and room to make it more comfortable. For the receptionists, it would be nice to be friendlier and offer a welcome drink even though it is already provided next to it, and to offer to have the bellboy carry the luggage or not. I had a staycation from July 19 to July 22, 2025.

    Reviewed July 24, 2025
    Auto-translated through generative A.I.

    Dear Rosyid, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk memberikan rekomendasi dan membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk fasilitas kebugaran yang lengkap, pilihan sajian yang sesuai dengan selera Anda, serta pelayanan terbaik dari tim kami yang bertugas pada masa inap Anda. Mengenai catatan Anda tentang tim resepsionis, koridor, dan concierge, kami memastikan bahwa kami akan mengambil tindakan yang tepat untuk mengatasi kendala yang telah Anda alami dan mencegah kejadian serupa di masa mendatang. Di Wyndham Hotels and Resorts, kami terus berupaya untuk memenuhi kebutuhan dan harapan Anda. Pada kunjungan Anda berikutnya, kami merekomendasikan Anda untuk mencoba marayakan momen spesial Anda bersama kami. Tersedia paket Romatic Dinner, Arisan, Ulang Tahun hingga pernikahan. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook, Yo

    Responded July 25, 2025
    Wyndham Surabaya City Centre
  3. 10.0
    Exceptional
    Rosyid from Indonesia
    Solo traveler
    Deluxe King Room
    Stayed 1 night in July 2025

    “Favorite Hotel”

    I like that it has a gym and a pool, and the gym equipment is quite complete. The food menu is indeed expensive but delicious. The staff is friendly and has a fast response. Next time, I will definitely do a staycation again. I didn’t try the breakfast because I was on a solo staycation and on a diet as well. Just a suggestion to add air fresheners in every corridor of the rooms, elevators, lobby, and rooms to make it more comfortable. For the receptionist, it would be nice to be friendlier when offering welcome drinks even though they are provided next to it, and to offer to have the room boy carry the luggage or not. I stayed for 4D3N from July 19 to July 22, 2025.

    Reviewed July 24, 2025
    Auto-translated through generative A.I.

    Dear Rosyid, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk memberikan rekomendasi dan membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk fasilitas kebugaran yang lengkap, pilihan sajian yang sesuai dengan selera Anda, serta pelayanan terbaik dari tim kami yang bertugas pada masa inap Anda. Mengenai catatan Anda tentang tim resepsionis, koridor, dan concierge, kami memastikan bahwa kami akan mengambil tindakan yang tepat untuk mengatasi kendala yang telah Anda alami dan mencegah kejadian serupa di masa mendatang. Di Wyndham Hotels and Resorts, kami terus berupaya untuk memenuhi kebutuhan dan harapan Anda. Pada kunjungan Anda berikutnya, kami merekomendasikan Anda untuk mencoba marayakan momen spesial Anda bersama kami. Tersedia paket Romatic Dinner, Arisan, Ulang Tahun hingga pernikahan. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook, Yo

    Responded July 25, 2025
    Wyndham Surabaya City Centre
  4. 10.0
    Exceptional
    Damar from Indonesia
    Family with teens
    Deluxe King Room
    Stayed 3 nights in June 2025

    “Wyndham Top”

    Wyndham hotel is located just a few steps from Tunjungan. Perfect for those who enjoy shopping at malls as well as those who like historical tourism. Majapahit Hotel and Surabaya Square are less than 1 km away, which can be reached on foot while enjoying the evening atmosphere of Surabaya. The hotel is clean, the rooms are spacious, and the food is delicious. Awesome, top-notch overall.

    Reviewed June 29, 2025
    Auto-translated through generative A.I.

    Dear Damar, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk lokasi strategis Wyndham Surabaya yang tepat berada di Jantung Kota Surabaya yang membuat Anda dekat dengan berbagai destinasi menarik di sekitar hotel, fasilitas kamar yang bersih dan lulas, serta pilihan sajian yang sesuai dengan selera Anda. Pada kunjungan Anda berikutnya, kami merekomendasikan Anda untuk mencoba marayakan momen spesial Anda bersama kami. Tersedia paket Romatic Dinner, Arisan, Ulang Tahun hingga pernikahan. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook, YouTube Channel dan Tiktok (@wyndhamsurabaya) untuk mengetahui informasi terkini mengenai Wyndham Surabaya. Kami berharap dapat menyambut Anda kembali ke Wyndham Hotel Surabaya. Salam hangat, Wyndham Hotel Surabaya

    Responded June 30, 2025
    Wyndham Surabaya City Centre
  5. 10.0
    Exceptional
    Fransius from Indonesia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in December 2025

    “Wyndham Surabaya: excellent service”

    It was delightful! Staying during the holiday season at a 5-star hotel with a discount plus a free upgrade. Many thanks to Wyndham Surabaya where the staff is very helpful, the facilities are complete and clean like a 5-star. A suitable property for family stays. My family and I will return to stay here when we go to Surabaya.

    Reviewed December 30, 2025
    Auto-translated through generative A.I.

    Dear Fransius, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk pelayanan terbaik dari tim kami yang bertugas pada masa inap Anda serta fasilitas yang lengkap dan bersih. Pada kunjungan Anda berikutnya, kami merekomendasikan Anda untuk mencoba marayakan momen spesial Anda bersama kami. Tersedia paket Romatic Dinner, Arisan, Ulang Tahun hingga pernikahan. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook, YouTube Channel dan TikTok (@wyndhamsurabaya) untuk mengetahui informasi terkini mengenai Wyndham Surabaya. Kami berharap dapat menyambut Anda kembali ke Wyndham Hotel Surabaya. Salam hangat, Wyndham Hotel Surabaya

    Responded January 17, 2026
    Wyndham Surabaya City Centre
Changed to review page 1

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