All properties in Kota Kinabalu

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Pantai Baru, Sembulan, Central Business District, Kota Kinabalu, Malaysia, 88000

Highlights

- Walkable access to Imago Shopping Mall stands out, with some reviews m...

Food nearby and walking distance to shopping mall.
Ideal location

- Strategic KK location makes it easy to get around, with food spots nea...

Kwsan dkat kdai mkn mmg terbaik🥰🥰🥰
Top value

- Budget-friendly pricing stands out for short stays, with many reviews...

Harga berpatutan dengan kualiti servis yang diberi.
Highly rated by family travelers

- Family stays work well in several reviews, with spacious rooms and a s...

Best Hotel for family traveller.
Great food & dining

Dekat dengan Grill and fish yg sgt sedap makanannya

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Family room

Luggage storage

Garden

Non-smoking rooms

Daily housekeeping

About us

Palette Kota Kinabalu (formerly Zara’s Boutique Hotel) — boutique‑chic hideaway in the CBD, steps from Imago Shopping Mall and nightlife. Artistically styled rooms with local art; rooftop social space with skyline views. In bustling Kota Kinabalu, this hotel is within easy walking distance of shopping, dining and waterfront sunsets, and a short ride to Jesselton Point ferry. It offers 24-hour and express check-in/check-out, a tranquil garden, onsite shops, air-conditioned rooms with complimentary Wi‑Fi, in-room safe and showers with premium toiletries. Nearby: The Golf Academy Borneo (≈500 m) and lively markets—the Night Market and Filipino Market—within 1.8 km. An ideal, convenient base for two travelers exploring city sights and local attractions. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 3 times in last 24 hr

  • Room is clean and staff is also friendly and helpful.
    Rozalinahsaid
    Malaysia
  • Harga berpatutan dengan kualiti servis yang diberi.
    Alloysius
    Malaysia
  • Staff are friendly, easy to check in and check out.
    FATIN
    Malaysia
  • Location is convenient and overall experience was excellent.
    Erra
    Malaysia
  • Next time , holiday nakk booking kat sini lagi
    Noor H.
    Malaysia
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Nearest transportation options

•

South Bus Terminal is within 0.75 km

•

Sembulan Sekretariat Train Station Sembulan Sabah Station is within 0.95 km

See map

8.5Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
More details on walking
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There are 33 places in walking distance!

Walkable places

  • Riverson The Walk
    240 m
  • The Golf Academy Borneo
    510 m
  • Imago Shopping Mall
    510 m
  • Sutera Harbour Golf & Country Club
    570 m
  • Double Six Memorial Park
    590 m
  • Sabah State Museum
    1.0 km
  • Night Market
    1.8 km
  • Gaya Street Sunday Market
    2.2 km
  • Kota Kinabalu City Mosque
    2.5 km
  • Signal Hill Observatory Platform
    2.6 km

Closest landmarks

  • Habour City car park
    120 m
  • Gleneagles Kota Kinabalu
    230 m
  • Parking Tabung Haji
    490 m
  • Satu Malaysia
    700 m
  • Sembulan River Park
    730 m

Good to know

Value for money7.9
Distance to city center1.5 Km
Location rating8.5
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.1 km

Select your room

1/10

Superior

29 m²/312 ft²
Max 2 adults
2 single beds
City view
Adjustable height hand-held shower wand
Cleaning products
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
1/9

Superior Twin

22 m²/237 ft²
Max 2 adults
2 single beds
City view
Adjustable height hand-held shower wand
Bathroom phone
Cleaning products
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
1/6

Deluxe Double

22 m²/237 ft²
Max 2 adults
1 double bed
City view
Adjustable height hand-held shower wand
Bathroom phone
Cleaning products
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
1/6

Superior Double Room

Max 3 adults
1 double bed
Air conditioning
Coffee/tea maker
Desk
Window
In-room safe box
Non-smoking
1/4

Standard Twin

22 m²/237 ft²
Max 2 adults
2 single beds
Preferred by Couples
Mountain view
Adjustable height hand-held shower wand
Bathroom phone
Cleaning products
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
1/4

Standard Double

22 m²/237 ft²
Max 2 adults
1 double bed
Mountain view
Adjustable height hand-held shower wand
Bathroom phone
Cleaning products
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
1/5

Superior Double Room

Max 3 adults
1 double bed
Non-smoking
1/6

Superior Double Room

Max 3 adults
Window
Non-smoking
1/6

Superior Double Room

Max 3 adults
Window
Non-smoking
1/6

Superior Double Room

Max 3 adults
Window
Non-smoking

Frequently asked questions

While residing at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel, start off your trip by exploring the nearest destinations that are within walking distance to the property which include Riverson The Walk, The Golf Academy Borneo, and Imago Shopping Mall.

While staying at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel, enjoy your evening or night out at Kalamatas Resto Ba' or Q Bar to get the most out of your nightlife.

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel has a total of 90 rooms.

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel's most popular month where verified guests travelers have stayed the most is in August.

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel can converse up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Past guests that stayed at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel have given this property a rating of 8.48 for its excellent location as the main highlight for their stay.

Verified business travelers that have stayed at this property have given Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel an average rating of 7.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel’s local neighborhood is Central Business District which comprises of popular restaurants such as Restoran D' Malindo, SOULed OUT Kota Kinabalu, and Restaurant Keratang.

The closest airport to Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is Kota Kinabalu International Airport, 5.0 km away.

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More about Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

More about Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Discover Comfort and Convenience at Zara's Boutique Hotel @ Harbour City, Kota Kinabalu

Nestled just 1.5 kilometers from the vibrant city center of Kota Kinabalu, Zara's Boutique Hotel @ Harbour City offers a perfect blend of modern comfort and strategic location. Whether you're arriving by air, with the airport just an 8-minute drive away, or exploring the bustling local attractions, this hotel provides an ideal base for your adventures. With 118 well-appointed rooms, guests can enjoy spacious and stylish accommodations designed to ensure a restful stay. The hotel welcomes guests with flexible check-in and check-out times, beginning from 2:00 PM and until 12:00 PM respectively, allowing for a seamless and stress-free experience. Families traveling with children will appreciate the hotel’s family-friendly policy, which allows children aged 1 to 17 to stay free of charge. Zara's Boutique Hotel @ Harbour City combines convenience, comfort, and family-friendly amenities to make your visit to Kota Kinabalu truly memorable.

Endless Entertainment at Zara's Boutique Hotel @ Harbour City

Zara's Boutique Hotel @ Harbour City in Kota Kinabalu, Malaysia, is not only a haven for shopaholics but also a paradise for entertainment seekers. The hotel boasts a plethora of entertainment facilities that will keep guests entertained throughout their stay. For those looking to unwind after a long day of shopping, the hotel's bar offers a vibrant and lively atmosphere. Sip on expertly crafted cocktails, indulge in a wide selection of spirits, or sample some local beers while enjoying the company of friends or fellow travelers. The bar's friendly staff and stylish ambiance create the perfect setting for a memorable night out. If you prefer to soak up the sunshine and enjoy the outdoors, the hotel's garden is the ideal spot. Surrounded by lush greenery, the garden provides a tranquil oasis away from the bustling city. Take a leisurely stroll, find a cozy spot to relax with a book, or simply bask in the serenity of nature. The garden is also a wonderful venue for intimate gatherings or special events. With its vibrant bar and serene garden, Zara's Boutique Hotel @ Harbour City offers a diverse range of entertainment options for guests to enjoy. Whether you're in the mood for a lively night out or a peaceful retreat, this hotel has it all.

Convenience at Your Fingertips: Zara's Boutique Hotel @ Harbour City's Top-notch Facilities

At Zara's Boutique Hotel @ Harbour City, convenience is the name of the game. This stylish hotel offers an array of top-notch facilities to ensure a hassle-free stay for every guest. From laundry service to room service, safety deposit boxes to Wi-Fi in public areas, this hotel has got you covered. For those who prefer to stay connected, Zara's Boutique Hotel @ Harbour City offers free Wi-Fi in all rooms and public areas. Whether you're catching up on work emails or streaming your favorite shows, you can do it all with ease. In addition, this hotel understands the needs of every traveler. With express check-in/check-out and luggage storage services, you can save time and make the most of your stay. For those who need a quick snack or forgot to pack a travel essential, the convenience store on-site has you covered. And with daily housekeeping, you can relax and enjoy your stay without worrying about the small details. Whether you're traveling for business or leisure, Zara's Boutique Hotel @ Harbour City goes above and beyond to provide convenience and comfort for all guests.

Convenient Transport Facilities at Zara's Boutique Hotel @ Harbour City

Zara's Boutique Hotel @ Harbour City offers guests the convenience of an onsite car park, making it easy to explore Kota Kinabalu at your own pace. Whether you're arriving by car or planning to rent one during your stay, the available parking facilities ensure a hassle-free experience. Please note that car park charges are applicable, providing a secure and accessible space for your vehicle. For added convenience, the hotel provides a ticket service for parking, streamlining the process and saving you time. This service allows guests to effortlessly manage parking arrangements, making your stay more comfortable and stress-free. With these transport facilities, Zara's Boutique Hotel ensures that your travel needs are well taken care of, so you can focus on enjoying your stay in beautiful Kota Kinabalu.

Unwind in Comfort with Zara's Boutique Hotel @ Harbour City's Air-Conditioned Rooms

At Zara's Boutique Hotel @ Harbour City, we understand the importance of a comfortable and relaxing stay. That's why all our rooms are equipped with state-of-the-art air conditioning systems. Step into your room and feel the cool breeze envelop you, providing a respite from the tropical heat of Kota Kinabalu. Whether you're visiting for business or leisure, our air-conditioned rooms ensure a comfortable and rejuvenating stay. Our air conditioning systems are not just for cooling, but also for maintaining optimal air quality. We prioritize the health and well-being of our guests, which is why our rooms are equipped with advanced air filters that remove impurities and allergens from the air. Breathe easy knowing that the air in your room is clean and fresh, promoting a good night's sleep and a refreshing start to your day. In addition to the air conditioning, our rooms are thoughtfully designed to provide a relaxing ambiance. Sink into plush beds with high-quality linens, unwind in front of the flat-screen TV, or catch up on work at the spacious work desk. With our air-conditioned rooms and a range of other amenities, Zara's Boutique Hotel @ Harbour City ensures that your stay in Kota Kinabalu is nothing short of exceptional.

Indulge in Culinary Delights at Zara's Boutique Hotel @ Harbour City

At Zara's Boutique Hotel @ Harbour City, guests are treated to a delightful array of dining options. Start your day with a freshly brewed cup of coffee at the hotel's cozy coffee shop, where you can savor the aroma and kickstart your morning on a high note. For a more substantial meal, head to the hotel's restaurant, where a delectable selection of local and international dishes awaits. From flavorful Malaysian cuisine to international favorites, there is something to satisfy every palate. If you prefer to dine in the comfort of your own room, Zara's Boutique Hotel @ Harbour City offers convenient room service, allowing you to enjoy a delicious meal without stepping out of your cozy sanctuary. For those who enjoy cooking their own meals, the hotel also provides a shared kitchen facility where you can whip up your favorite recipes. To ensure your stay is as comfortable as possible, the hotel offers daily housekeeping services, ensuring that your dining areas are always clean and tidy. Additionally, for guests who prefer to stock up on their own groceries, the hotel provides grocery deliveries, making it easy to have your preferred snacks and beverages readily available. With a range of dining options and services, Zara's Boutique Hotel @ Harbour City ensures that your culinary desires are well taken care of throughout your stay.

Experience Comfort and Style at Zara's Boutique Hotel @ Harbour City

Zara's Boutique Hotel @ Harbour City in Kota Kinabalu, Malaysia, offers a range of beautifully designed and spacious rooms to cater to every traveler's needs. Whether you are traveling alone, with a partner, or with your family, this hotel has the perfect room for you. Indulge in the comfort of the Deluxe Double room, featuring 25 square meters of space and a cozy Double Bed. For those seeking a touch of luxury, the Deluxe Suite offers the same size and bed configuration, ensuring a truly relaxing stay. If you prefer separate beds, the Deluxe Twin room with 23 square meters of space and two Single Beds is ideal. For families or larger groups, the Family Suite provides a generous 20 square meters of space with the option of two Single Beds or one King Bed, accommodating everyone comfortably. The Super Deluxe room offers a spacious 30 square meters of space and two Single Beds, perfect for those who desire extra room to unwind. By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the best value for your money. With Agoda's easy-to-use platform, you can easily browse and book your preferred room at Zara's Boutique Hotel @ Harbour City, making your travel planning a breeze. Experience comfort, style, and convenience when you choose to stay at this exceptional hotel.

Experience the Vibrant Central Business District in Kota Kinabalu

Welcome to Zara's Boutique Hotel @ Harbour City, located in the heart of Kota Kinabalu's bustling Central Business District. This vibrant area is a hub of activity, offering a wide range of attractions, dining options, and shopping experiences for both business and leisure travelers. Step outside the hotel and immerse yourself in the energetic atmosphere of the Central Business District. Explore the nearby Gaya Street Sunday Market, where you can browse through a variety of local handicrafts, fresh produce, and delicious street food. Indulge in a shopping spree at the nearby Suria Sabah Shopping Mall, home to a plethora of international brands, local boutiques, and entertainment options. For those looking to experience the rich cultural heritage of Kota Kinabalu, the Central Business District is dotted with historical landmarks such as the Atkinson Clock Tower and the Kota Kinabalu City Mosque. Take a leisurely stroll along the waterfront promenade and enjoy breathtaking views of the South China Sea. After a day of exploring, retreat to the comfort of Zara's Boutique Hotel @ Harbour City. With its stylish and modern accommodations, attentive staff, and convenient location, this hotel is the perfect base for your adventures in the vibrant Central Business District of Kota Kinabalu.

Convenient Transportation Options from Kota Kinabalu Airport to Zara's Boutique Hotel @ Harbour City

Located in the vibrant Central Business District of Kota Kinabalu, Zara's Boutique Hotel @ Harbour City is easily accessible from the nearest airport, Kota Kinabalu International Airport (BKI). Travelers have several convenient transportation options to reach the hotel and start their memorable stay in this bustling city. One of the most popular choices is to take a taxi from the airport to Zara's Boutique Hotel @ Harbour City. Taxis are readily available at the airport, and the journey takes approximately 20 minutes, depending on traffic conditions. This hassle-free option allows guests to relax and enjoy the scenic drive while being dropped off directly at the hotel's doorstep. Another convenient option is to book a private airport transfer. Many reputable transportation companies offer private transfers with professional drivers who will be waiting for you at the airport arrivals hall. This comfortable and stress-free option ensures a smooth journey to Zara's Boutique Hotel @ Harbour City, allowing you to start your vacation without any delays or uncertainties. For budget-conscious travelers, the airport shuttle bus is a great option. The bus service operates regularly and provides an affordable way to reach the hotel. The journey may take slightly longer due to multiple stops along the way, but it offers a chance to experience the local atmosphere and get a glimpse of the city's surroundings. No matter which transportation option you choose, reaching Zara's Boutique Hotel @ Harbour City from Kota Kinabalu International Airport is a breeze. With its convenient location in the heart of the city and easy access to various transportation modes, guests can quickly settle in and begin exploring the vibrant attractions, shopping districts, and culinary delights that Kota Kinabalu has to offer.

Explore the Vibrant Surroundings of Zara's Boutique Hotel @ Harbour City

Located in the heart of Kota Kinabalu, Zara's Boutique Hotel @ Harbour City offers easy access to a variety of exciting landmarks and attractions. Just a short drive away, you'll find the Poring Hot Springs, where you can relax and rejuvenate in the soothing natural hot springs. The Kota Kinabalu City Mosque, known for its stunning architecture and serene atmosphere, is also nearby, offering a glimpse into the city's rich cultural heritage. For those seeking a beach getaway, Mamutik Island is a must-visit destination. With its crystal-clear waters and pristine white sand beaches, it's the perfect spot for swimming, snorkeling, and sunbathing. History enthusiasts will appreciate the Sabah State Museum, which showcases the diverse history and culture of Sabah through its extensive exhibits and artifacts. If you're looking for panoramic views of the city, head to the Signal Hill Observatory Platform. From here, you can enjoy breathtaking vistas of Kota Kinabalu and its surrounding islands. For a taste of local culture and a shopping experience like no other, make your way to the Filipino Market Kota Kinabalu. Here, you can browse through a wide array of handicrafts, souvenirs, and local delicacies. Jesselton Point is another nearby attraction that shouldn't be missed. This bustling waterfront area is a hub for boat trips to the nearby islands, including the popular Tunku Abdul Rahman Marine Park. History buffs will appreciate the Atkinson Clock Tower, a historic landmark that dates back to the colonial era. Nature lovers can explore the Kota Kinabalu Wetland Centre, a sanctuary that is home to a diverse range of flora and fauna. Don't forget to take a photo with the iconic Marlin Statue, a symbol of Kota Kinabalu's fishing heritage. With its prime location and proximity to these captivating landmarks and attractions, Zara's Boutique Hotel @ Harbour City is the perfect base for exploring all that Kota Kinabalu has to offer.

Convenient Public Transport Stations Near Zara's Boutique Hotel @ Harbour City

Located in the vibrant city of Kota Kinabalu, Zara's Boutique Hotel @ Harbour City offers guests easy access to several public transport stations, ensuring a convenient and hassle-free stay. Just a short distance away from the hotel, you will find the South Bus Terminal, which serves as a major transportation hub for both locals and tourists alike. From here, you can catch buses to various destinations in Kota Kinabalu and beyond, making it a convenient option for exploring the city and its surrounding areas. For those looking to explore the northern regions of Kota Kinabalu, the North Bus Terminal is also within close proximity to Zara's Boutique Hotel @ Harbour City. This terminal provides regular bus services to popular destinations such as Kundasang, Ranau, and Sandakan, allowing you to easily embark on day trips or longer excursions to experience the natural beauty and cultural heritage of Sabah. With these public transport stations conveniently located near the hotel, guests can easily navigate their way around Kota Kinabalu and its neighboring areas, making Zara's Boutique Hotel @ Harbour City an ideal choice for both business and leisure travelers seeking comfort and convenience.

A Gastronomic Adventure

Zara's Boutique Hotel @ Harbour City is situated amidst a vibrant culinary scene, with an array of delectable dining options just a stone's throw away. Start your day with a hearty breakfast at Guan's Kopitiam Gaya Street, a local institution known for its traditional Malaysian breakfast fare. For a taste of the famous Sabahan laksa, head to Yee Fung Laksa, where you can indulge in a bowl of rich and flavorful broth topped with fresh seafood and herbs. Craving some local favorites? Kedai Kopi Wan Wan is the place to go, serving up mouthwatering dishes like nasi lemak and roti canai. If you're in the mood for some fried chicken, Borenos Fried Chicken at Asia City is a must-visit, offering crispy and succulent chicken that will leave you wanting more. For a taste of Hainanese cuisine, Yii Siang Hainan Ngiu Chap is a hidden gem, serving up tender beef noodles and aromatic broth. If you're in the mood for some Indian flavors, Krishna Fish Head Curry Restaurant is the place to be, with its fragrant curries and flavorful seafood dishes. After a day of exploring, head to KK Waterfront, a bustling dining and entertainment hub, where you can choose from a variety of cuisines and enjoy a vibrant atmosphere. For a unique dining experience, CHUBS offers a fusion of Asian and Western flavors, with dishes like laksa pasta and rendang pizza. If you're a fan of hotpot, Seoul Garden HotPot at Suria Sabah is a must-try, where you can savor a wide selection of fresh ingredients in a cozy setting. End your day with a visit to Shoney's Dining & Bar, a stylish restaurant and bar with a menu featuring international cuisine and creative cocktails. With such a diverse range of dining options right at your doorstep, Zara's Boutique Hotel @ Harbour City is the perfect base for a gastronomic adventure in Kota Kinabalu.

Shop 'til you drop at Zara's Boutique Hotel @ Harbour City

Located in the heart of Kota Kinabalu, Zara's Boutique Hotel @ Harbour City offers easy access to a myriad of shopping landmarks. Just a stone's throw away, you'll find Asia City Complex, a bustling shopping center with a wide range of retail outlets and eateries. For those looking for unique gifts and stationery, Salt x Paper Stationery & Gifts and Iwase Books are just a short stroll away. KK Times Square, another popular shopping destination, is also within walking distance, offering a mix of local boutiques and international brands. Additionally, Gaya Shop Lot and Filipino Market Sabah are nearby, perfect for those in search of traditional handicrafts and souvenirs. After a long day of shopping, pamper yourself with a relaxing shiatsu massage at Japanese Shiatsu & Reflexology, conveniently located nearby. With KK Plaza, Borneo Books II, and Mega Laundry - Kampung Air also in close proximity, Zara's Boutique Hotel @ Harbour City is the ultimate haven for shopaholics.

Affordable Luxury at Zara's Boutique Hotel @ Harbour City

Experience the perfect blend of luxury and affordability at Zara's Boutique Hotel @ Harbour City in Kota Kinabalu, Malaysia. With an average room price of just $36, this hotel offers exceptional value for money compared to the city's average price of $54 per night. At Zara's Boutique Hotel, you don't have to compromise on quality to stay within your budget. Each room is tastefully designed with modern amenities and stylish decor, ensuring a comfortable and memorable stay. Whether you're a business traveler or a leisure seeker, this hotel provides the perfect sanctuary to unwind after a busy day of exploring the vibrant city. Indulge in the hotel's top-notch facilities, including a rooftop swimming pool with panoramic views of the city skyline, a fitness center to stay in shape, and a cozy restaurant serving delectable local and international cuisine. With its prime location in the heart of Kota Kinabalu, you'll have easy access to popular attractions, shopping malls, and a bustling nightlife scene. Book your stay at Zara's Boutique Hotel @ Harbour City today and experience luxury accommodation at an unbeatable price. Your journey to Kota Kinabalu begins here!

Friendly and Helpful Staff, Clean and Spacious Rooms

Zara's Boutique Hotel @ Harbour City is praised by guests for its friendly and helpful staff. Reviewers mention that the team is always smiling and goes above and beyond to assist guests. They particularly appreciate the staff's friendliness towards their children, creating a welcoming and family-friendly atmosphere. The hotel's cleanliness is also highly regarded, with guests highlighting the clean and well-kept rooms and bathrooms. The spaciousness of the rooms is another positive aspect mentioned by reviewers, providing a comfortable and enjoyable stay. Overall, Zara's Boutique Hotel @ Harbour City offers a pleasant experience with its friendly service and clean, spacious accommodations.

A Memorable Stay at Zara's Boutique Hotel @ Harbour City

Zara's Boutique Hotel @ Harbour City in Kota Kinabalu, Malaysia, has garnered positive customer reviews across several aspects of their stay. With an impressive overall rating of 7.6, it is evident that guests have had a memorable experience at this charming hotel. One of the standout features of Zara's Boutique Hotel @ Harbour City is its value for money. With a rating of 7.7 for value, guests appreciate the affordable rates without compromising on quality. This makes it an excellent choice for budget-conscious travelers who still desire a comfortable and enjoyable stay. Furthermore, the hotel's location has received an impressive rating of 8.0. Situated in the heart of Kota Kinabalu, guests have easy access to popular attractions, shopping malls, and dining options. Whether guests wish to explore the city's vibrant culture or relax by the beach, Zara's Boutique Hotel @ Harbour City offers the perfect base for an unforgettable vacation.

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Amenities and facilities

Very good7.4

Facilities

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
Dining, drinking, and snacking
  • Bottle of water
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
Available in all rooms
  • Accessible by elevator
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Cleaning products
  • Closet
  • Clothes rack
  • Desk
  • Fold-up bed
  • Free bottled water
  • Hand sanitizer
  • Internet access – wireless
  • Ironing facilities
  • Laptop workspace
  • Linens
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
DE'PATIO
  • Cuisine: American, Asian, Local, Malaysian
  • Menu: A-la-carte

Location

Jalan Pantai Baru, Sembulan, Central Business District, Kota Kinabalu, Malaysia, 88000

Excellent8.5

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    5.1 km
  • Labuan Airport (LBU)
    117.2 km
Public transportation
  • South Bus Terminal
    750 m
  • Sembulan Sekretariat Train Station Sembulan Sabah Station
    950 m
Hospital or clinic
  • Gleneagles Kota Kinabalu
    230 m
Shopping
  • Gaya Street Sunday Market
    2.2 km
Convenience store
  • 7 Eleven
    70 m
Cash withdrawal
  • ATM
    780 m

What's nearby

Popular landmarks
  • Sabah State Museum
    1.0 km
  • Night Market
    1.8 km
  • Gaya Street Sunday Market
    2.2 km
  • Kota Kinabalu City Mosque
    2.5 km
  • Signal Hill Observatory Platform
    2.6 km
  • Mamutik Island
    5.7 km
  • Manukan Island
    7.2 km
  • Tunku Abdul Rahman Marine Park
    7.3 km
  • Sapi Island
    7.8 km
  • Poring Hot Springs
    16.0 km
Nearby landmarks
  • Habour City car park
    120 m
  • Gleneagles Kota Kinabalu
    230 m
  • Riverson The Walk
    240 m
  • Parking Tabung Haji
    490 m
  • The Golf Academy Borneo
    510 m
  • Imago Shopping Mall
    510 m
  • Sutera Harbour Golf & Country Club
    570 m
  • Double Six Memorial Park
    590 m
  • Satu Malaysia
    700 m
  • Sembulan River Park
    730 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • For all reservations, the property requires a deposit of MYR 50 per room for incidental charges upon check-in. Deposit may be placed in cash or on a credit card at check-in time. For deposit using credit card, pre-authorization by the property is required.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
Getting around
  • Distance from city center: 1.5 Km
  • Travel time to airport (minutes): 8
Extras
  • Breakfast charge (unless included in room price): 0 MYR
The property
  • Year property opened: 2010
  • Number of floors: 4
  • Number of rooms : 90
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 0
Parking
  • Daily parking fee: 17 MYR

Reviews of Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.8

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 10
  • 8.4
  • 8.4
  • 8.8
  • 8.0
  • 6.0
  • 5.2
  • 3.2

Most recent

From 4,757 reviews

  • Cleanliness score 7.6 out of 10 and is a high score in Kota Kinabalu
  • Facilities score 7.4 out of 10 and is a high score in Kota Kinabalu
  • Location score 8.5 out of 10 and is a high score in Kota Kinabalu
  • Room comfort and quality score 7.4 out of 10 and is a high score in Kota Kinabalu
  • Service score 8.2 out of 10 and is a high score in Kota Kinabalu
  • Value for money score 7.9 out of 10 and is a high score in Kota Kinabalu

What guests liked

Summarized by AI

General Services: Helpful staff stands out, with friendly reception, fast service, efficient housekeeping, and requests handled well. (22 mentions)

Room Comfort: Spacious, comfortable rooms are a consistent plus, with many reviews saying the room feels large enough for a relaxed short stay. (20 mentions)

Nearby Shopping: Walkable access to Imago Shopping Mall stands out, with some reviews mentioning the pedestrian bridge or sky bridge and nearby convenience stores. (17 mentions)

Location: Strategic KK location makes it easy to get around, with food spots nearby and convenient access to places like Gleaneagles and city hot spots. (17 mentions)

Value for Money: Budget-friendly pricing stands out for short stays, with many reviews calling the stay cheap, reasonable, or worth the money. (17 mentions)

Room Cleanliness: Clean rooms are a strong point in many positive stays, with repeated mentions of spotless spaces and well-kept housekeeping. (17 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 93 reviews
sentiment-positive-indicator
32% Positive
sentiment-negative-indicator
67% Unfavourable

Location

Mentioned in 69 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Room comfort

Mentioned in 51 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Parking

Mentioned in 48 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Service

Mentioned in 43 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
32% Unfavourable

Air conditioning

Mentioned in 32 reviews
sentiment-positive-indicator
28% Positive
sentiment-negative-indicator
71% Unfavourable

Bathroom

Mentioned in 32 reviews
sentiment-positive-indicator
9% Positive
sentiment-negative-indicator
90% Unfavourable

Value for money

Mentioned in 32 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Soundproofing

Mentioned in 24 reviews
sentiment-positive-indicator
4% Positive
sentiment-negative-indicator
95% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Alloysius from Malaysia
    Couple
    Superior Double
    Stayed 5 nights in August 2025

    “Best hotel ever”

    Saya sangat berpuas hati menginap di Zara’s Boutique Hotel. Biliknya kemas, selesa dan lengkap dengan kemudahan asas. Staf di kaunter sangat ramah dan mesra, sentiasa sedia membantu. Lokasinya pula sangat strategik — berhampiran dengan Imago Shopping Mall, restoran dan tempat menarik di sekitar Kota Kinabalu. Parkir juga mudah disediakan. Harga berpatutan dengan kualiti servis yang diberi. Sangat disyorkan untuk yang inginkan penginapan tenang dan selesa.

    Reviewed August 10, 2025
  2. 8.8Excellent

    Camelya from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in May 2026

    “Excellent”

    Dapat harga murah, RM61 saja. Bilik luas, puas hati. Welcome drink tiada, tapi jug heater ada. Cawan cuma 1 dan tidak di basuh dengan sempurna. Siaran TV tidak baik. Untuk yang tak suka bising, jangan pilih bilik menghadap jalan raya. Ada lift Tapi tiada free parking. Walau bagaimana pun, hotel ini selamat, selesa dan ada lobby untuk berbincang jika ada tetamu datang. Recommend bagi yang suka stay budget tapi mahu selesa👍👍👍

    Reviewed May 12, 2026
  3. 8.4Excellent

    Yusuke from Malaysia
    Couple
    Standard Double
    Stayed 1 night in July 2026

    “Hot water from the bathroom faucet!”

    I was surprised that the shower and the faucet in the bathroom both had water so hot it was almost untouchable. I had never taken a satisfying warm shower in hotels around this area before. Usually, even if it starts warm, it quickly turns cold, and I feel like I'm going to catch a cold. The water pressure is also sufficient! It’s along the main street, and since there’s a restaurant downstairs, it’s not quiet at night. I was on the third floor.

    Reviewed July 31, 2026
    Auto-translated through generative A.I.

    Dear Yusuke, Thank you for your 8.4 rating and detailed feedback. We’re pleased to know you enjoyed the hot water and sufficient water pressure during your stay. We also appreciate your understanding regarding the noise from the main road and nearby restaurant. Best regards, Eva Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

    Responded October 03, 2026
    Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
  4. 10.0Exceptional

    Hana from Malaysia
    Couple
    Standard Twin
    Stayed 1 night in August 2026

    “Excellent Stay Near Imago Mall”

    Great location, just a short walk to Imago Mall. The room was clean and well maintained, and the staff were friendly and helpful. The facilities were good and made the stay comfortable. Overall, a pleasant stay and good value for money. Highly recommended!

    Reviewed September 10, 2026

    Dear Hana, Thank you for your wonderful 10/10 rating and glowing review. We’re delighted that you enjoyed our convenient location near Imago Mall, clean and well-maintained room, friendly staff, and comfortable facilities. We truly appreciate your recommendation and look forward to welcoming you back again. Warm regards, LIYA Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

    Responded September 16, 2026
    Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
  5. 10.0Exceptional

    GOVINIA from Malaysia
    Solo traveler
    Standard Twin
    Stayed 1 night in April 2026

    “Very comfortable hotel”

    The staff is very friendly and provides good service, the room is clean and comfortable.

    Reviewed April 29, 2026
    Auto-translated through generative A.I.
Changed to review page 1

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