Zest Jemursari by Swiss-Belhotel International

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Raya Prapen 266, Rungkut, Surabaya, Indonesia, 60299

Highlights

Rated highly by Business travelers

Good hotel for business trip.
Location

Clean, near everything you need, staff are so nice.
Excellent room comfort & quality

Comfy enough and good breakfast for the price , recommended.
Great food & dining

Makanan enak
Airport transfer

Recommended

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Airport transfer

Family room

Kitchen

About us

Zest Jemursari by Swiss-Belhotel offers modern and comfortable accommodation in Surabaya's industrial area. Conveniently located with easy transportation access. Perfect for two travelers. Located in vibrant Rungkut, Surabaya, Zest Jemursari by Swiss-Belhotel offers a lively environment. Enjoy the on-site spa, in-room breakfast, and free Wi-Fi. Relax with city views and visit Sanggar Agung Temple nearby. Experience Surabaya in style at Zest Jemursari. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

23 travelers have booked today.

Location 9.2
Cleanliness 9.1
Service 9.1
Value for money 9.1

Based on 4,007 verified reviews

Location

9.2

Cleanliness

9.1

Service

9.1

Value for money

9.1

Facilities

8.8

Room comfort and qua...

7.4

See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Surabaya's Zoo
2.8 km
Bungkul Park
3.0 km
Surabaya Town Square
3.6 km
Monkasel (Submarine Monument)
4.5 km
Masjid Nasional Al Akbar Surabaya
5.4 km
Closest landmarks
GOR SMA Negeri 16 Surabaya
240 m
Indogrosir Pusat Perkulakan
530 m
Puskesmas Sidosermo
550 m
Posyandu Kencur 2
670 m
Klinik Hewan - Little Paw
820 m

Good to know

Value for money9.1
Distance to city center5 KM
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport8.1 km

Rooms available at Zest Jemursari by Swiss-Belhotel International

Zest New Queen Room
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  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Zest New Twin Room
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  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Zest Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Zest Suite Room
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  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Zest Queen Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Queen
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  • Room size: 29 m²/312 ft²
  • 1 double bed & 1 queen bed
  • 1 double bed & 1 queen bed
Enter dates to see prices
Deluxe Twin
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  • Room size: 29 m²/312 ft²
  • 1 double bed & 1 queen bed
  • 1 double bed & 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Guestroom Room
...
  • Room size: 18 m²/194 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Zest Jemursari by Swiss-Belhotel International provides airport transfer service upon request with an additional charge of 200000 IDR in local currency. To request, check the box on the booking form just before the payment page.

The average travel time to get from Zest Jemursari by Swiss-Belhotel International to the airport is 15 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

Zest Jemursari by Swiss-Belhotel International's policy relating to children's bedding considers guests age 5 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Zest Jemursari by Swiss-Belhotel International was built in 2015.

Zest Jemursari by Swiss-Belhotel International has a total of 11 floors.

Zest Jemursari by Swiss-Belhotel International can converse up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.

Your memorable occasion or event can be managed at this property's venue.

More about Zest Jemursari by Swiss-Belhotel International

More about Zest Jemursari by Swiss-Belhotel International

Experience Comfort and Convenience at Zest Hotel Jemursari

Welcome to Zest Hotel Jemursari, a modern and affordable 2-star hotel conveniently located in Surabaya, Indonesia. With its prime location just 5 kilometers from the city center and a short 15-minute drive to the airport, this hotel is the perfect choice for both business and leisure travelers. Zest Hotel Jemursari boasts 130 well-appointed rooms, ensuring a comfortable and enjoyable stay for every guest. The hotel was built in 2015 and underwent a renovation in the same year, ensuring that all facilities are up-to-date and in excellent condition. Check-in at Zest Hotel Jemursari starts from 02:00 PM, allowing you to settle in and start your Surabaya adventure at your own pace. Check-out time is until 12:00 PM, giving you ample time to relax and prepare for your departure. The hotel's child policy is also welcoming, as children between the ages of 4 to 4 can stay free of charge, making it an ideal choice for families.

Convenient Facilities at Zest Hotel Jemursari

Zest Hotel Jemursari in Surabaya, Indonesia, offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and dry cleaning, guests can easily take care of their clothing needs without leaving the hotel. The hotel also provides safety deposit boxes, giving guests peace of mind knowing that their valuables are securely stored. For those seeking assistance or information, the concierge staff is readily available to help with any queries or requests. Additionally, Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly. Zest Hotel Jemursari also offers a designated smoking area for guests who smoke, ensuring a comfortable environment for both smokers and non-smokers. Moreover, Free Wi-Fi is accessible in all rooms, allowing guests to stay connected and productive in the comfort of their own space. Other convenient facilities include express check-in/check-out, luggage storage, and a vending machine for quick and easy access to refreshments. The hotel also provides daily housekeeping services, ensuring that the rooms are always clean and tidy. With these convenient facilities, Zest Hotel Jemursari aims to provide a seamless and enjoyable stay for all its guests, catering to their various needs and preferences.

Convenient Transport Facilities at Zest Hotel Jemursari

At Zest Hotel Jemursari in Surabaya, Indonesia, guests can enjoy a range of convenient transport facilities to enhance their stay. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Whether you are arriving in Surabaya or heading back home, the hotel's reliable airport transfer service will take care of your transportation needs. For those traveling with their own vehicles, Zest Hotel Jemursari provides valet parking and an onsite car park. Guests can simply hand over their keys to the attentive hotel staff and have peace of mind knowing that their vehicles are in safe hands. The car park is also free of charge, making it even more convenient for guests to explore Surabaya at their own pace. If you prefer to explore the city using public transportation, the hotel offers a taxi service. The friendly staff at the reception can assist you in arranging a taxi to take you to your desired destinations. With this service, you can easily navigate Surabaya's vibrant streets and discover its many attractions. Whether you are traveling by air, driving your own car, or relying on taxis, Zest Hotel Jemursari has you covered with its excellent transport facilities. You can rest assured that your transportation needs will be met, allowing you to focus on enjoying your stay in Surabaya.

Delightful Dining Experiences at Zest Hotel Jemursari

At Zest Hotel Jemursari, guests are in for a treat with a range of dining options that cater to every palate. Start your day with a hearty breakfast at the hotel's breakfast buffet, offering a delectable spread of both local and international dishes. Indulge in a variety of flavors as you savor a continental breakfast that is sure to satisfy your cravings. For a quick pick-me-up or a leisurely afternoon, head to the hotel's cozy coffee shop. Enjoy a freshly brewed cup of coffee or choose from an array of teas and refreshing beverages. The coffee shop also serves a selection of light bites and pastries, perfect for a mid-day snack or a sweet treat. When hunger strikes, guests can dine at the hotel's halal restaurant, where they can savor a range of delicious dishes prepared with the utmost care. From local specialties to international favorites, the restaurant offers a diverse menu that is sure to please even the most discerning taste buds. For those who prefer to dine in the comfort of their own room, Zest Hotel Jemursari also provides room service. Enjoy a delectable meal or a late-night snack delivered right to your doorstep, ensuring a convenient and satisfying dining experience. With daily housekeeping ensuring cleanliness and hygiene, guests can enjoy their dining experiences at Zest Hotel Jemursari with peace of mind, knowing that their health and safety are a top priority. Whether you choose to indulge in a breakfast buffet, grab a quick bite at the coffee shop, savor the flavors of the halal restaurant, or enjoy a meal in the privacy of your room, Zest Hotel Jemursari offers a delightful dining experience for all.

Comfortable and Versatile Room Options at Zest Jemursari by Swiss-Belhotel International

Zest Jemursari by Swiss-Belhotel International offers a variety of thoughtfully designed rooms to suit every traveler’s needs. Guests can choose from the spacious Zest Suite Room, featuring 36 square meters and a luxurious King Bed, ideal for those seeking extra comfort and space. For more intimate stays, the Zest Queen Room and Zest New Queen Room provide cozy 18-square-meter environments with a double bed, perfect for couples or solo travelers. Families or friends traveling together will appreciate the Zest Twin Room and Zest New Twin Room, both offering 18 square meters with two single beds, ensuring everyone has a comfortable place to rest. Booking these rooms through Agoda guarantees you the best prices available, allowing you to enjoy your stay without worry. The platform also provides a seamless, hassle-free booking experience, making it easy to secure your preferred room type quickly and securely. Whether you’re planning a relaxing getaway or a business trip, Zest Jemursari’s diverse room options combined with Agoda’s convenience ensure a memorable and stress-free stay in Surabaya.

Discover the Vibrant Neighborhood of Rungkut in Surabaya

Nestled in the bustling city of Surabaya, the vibrant neighborhood of Rungkut offers a perfect blend of modern amenities and local charm. With its strategic location, Zest Hotel Jemursari provides easy access to the best that Rungkut has to offer. Explore the nearby shopping malls and indulge in a retail therapy session at the Royal Plaza Surabaya or the Ciputra World Surabaya. These malls are a shopper's paradise, housing a wide range of international and local brands, as well as entertainment options such as cinemas and restaurants. For those seeking a taste of local flavors, the nearby Rungkut Market is a must-visit. Immerse yourself in the lively atmosphere as you browse through a variety of fresh produce, spices, and local delicacies. Nature enthusiasts will be delighted to discover the nearby Taman Bungkul, a serene park offering a peaceful escape from the city's hustle and bustle. Take a leisurely stroll along the walking paths, enjoy a picnic by the lake, or simply relax under the shade of the trees. Additionally, Rungkut is also conveniently located near the Surabaya Zoo, home to a diverse range of animals from around the world. Embark on a wildlife adventure and get up close with fascinating creatures in a well-maintained and family-friendly environment. Whether you are a shopaholic, a food enthusiast, or a nature lover, Rungkut has something to offer for everyone. Stay at Zest Hotel Jemursari and immerse yourself in the vibrant neighborhood, creating unforgettable memories during your stay in Surabaya.

Convenient Transportation Options from the Nearest Airports to Zest Hotel Jemursari

Located in the vibrant city of Surabaya, Indonesia, Zest Hotel Jemursari offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, there are several transportation options available. The nearest airport to Zest Hotel Jemursari is Juanda International Airport, which is approximately 15 kilometers away. Upon arrival at the airport, travelers can easily find taxis and ride-hailing services such as Grab or Gojek. These services provide a hassle-free and affordable way to reach the hotel. It is advisable to negotiate the fare or use the meter to ensure a fair price. For those who prefer public transportation, there is a bus service available at the airport that will take you to the city center. From there, you can easily find local buses or minibusses that will take you to Rungkut, where Zest Hotel Jemursari is located. This option is budget-friendly but may take longer due to multiple stops along the way. Alternatively, if you're looking for a more personalized and comfortable experience, you can arrange for a private airport transfer through the hotel. This option offers the convenience of being picked up directly from the airport and taken to Zest Hotel Jemursari without any hassle. It is recommended to contact the hotel in advance to arrange for this service. No matter which transportation option you choose, the journey from the nearest airports to Zest Hotel Jemursari is relatively straightforward and ensures a smooth arrival at your destination. With its convenient location and various transportation choices, Zest Hotel Jemursari is the perfect choice for both business and leisure travelers visiting Surabaya.

Explore the Vibrant Surroundings of Zest Hotel Jemursari

Nestled in the heart of Surabaya, Zest Hotel Jemursari offers easy access to a range of exciting landmarks and attractions. Just a short distance away, you'll find the impressive Masjid Nasional Al Akbar Surabaya, a magnificent mosque known for its stunning architecture and serene atmosphere. Take a moment to admire the intricate details and soak in the peaceful ambiance of this spiritual landmark. For a day of family fun and entertainment, head over to Suroboyo Carnival Park, located nearby. This vibrant amusement park offers a wide array of thrilling rides, games, and attractions that will delight visitors of all ages. Whether you're looking for adrenaline-pumping roller coasters or classic carnival games, Suroboyo Carnival Park has something for everyone. Additionally, Zest Hotel Jemursari is conveniently located near several healthcare facilities, including Puskesmas Pembantu Kebraon, Yakaya, Apotek K24 Pandugo, and Klinik Utama El Shafi. Guests can rest assured knowing that medical assistance is within reach in case of any emergencies. Furthermore, fitness enthusiasts will appreciate the hotel's proximity to a gym, allowing them to maintain their workout routine during their stay. With its prime location, Zest Hotel Jemursari provides an ideal base for exploring the vibrant city of Surabaya and its surrounding attractions. Whether you're seeking cultural experiences, family-friendly entertainment, or convenient access to healthcare facilities, this hotel offers it all.

Convenient Public Transport Stations near Zest Hotel Jemursari

Located in the vibrant city of Surabaya, Zest Hotel Jemursari offers easy access to several public transport stations, making it a convenient choice for travelers. Situated in the Jemursari neighborhood, guests can easily reach the Jemursari Trans Surabaya Bus Station, which is just a short walk away from the hotel. This bus station provides excellent connectivity to various parts of the city, allowing guests to explore Surabaya's attractions with ease. For those looking to explore beyond Surabaya, Zest Hotel Jemursari is also close to Margorejo Railway Station. Just a few minutes' drive from the hotel, this railway station offers a convenient mode of transportation to nearby cities and towns. Whether you're planning a day trip or a longer journey, Margorejo Railway Station provides a hassle-free way to discover the beauty of East Java. Additionally, Kertomenanggal Railway Station is within close proximity to the hotel, making it a great choice for guests who prefer traveling by train. With regular train services operating to various destinations, this station offers a convenient and comfortable way to explore Surabaya and beyond. Lastly, Wonokromo Railway Station is also easily accessible from Zest Hotel Jemursari. Situated just a short distance away, this station provides excellent connectivity to other parts of Surabaya and neighboring areas. Whether you're traveling for business or leisure, the proximity of these public transport stations ensures that you can easily navigate the city and make the most of your stay at Zest Hotel Jemursari.

A Culinary Delight at Zest Hotel Jemursari's Surrounding Restaurants

When it comes to dining options, Zest Hotel Jemursari's location is a food lover's paradise. Just steps away from the hotel, you'll find a plethora of mouthwatering restaurants to satisfy your cravings. Indulge in the delectable Japanese cuisine at Mr Sumo - Merr or savor the famous crispy fried duck at Bebek Goreng Palupi Rungkut. If you're in the mood for some hearty Indonesian noodles, Mie Mapan is the place to be. For a taste of the best fried duck in town, head to Bebek Goreng Harissa. Richeese Factory - Rungkut Madya offers a variety of cheesy delights that are sure to please your taste buds. Spice up your meal with the fiery flavors of Ayam Geprek Mr Suprek UPN or enjoy a delightful Indonesian meal at Agis Restaurant. Merr Kayu Manis Restaurant is perfect for those seeking a cozy ambiance and authentic local dishes. Craving some dim sum or suki? Look no further than DIMSUM & SUKI XL 'Xtra Lezat'. And for those who love spicy food, Waroeng Spesial Sambal 'SS' Rungkut is a must-visit. With such a diverse range of culinary options right at your doorstep, Zest Hotel Jemursari ensures that every meal is a memorable experience.

Shop 'til you drop at Surabaya's vibrant shopping landmarks

Zest Hotel Jemursari is conveniently located near a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the City of Tomorrow Mall, a premier shopping destination that houses a wide range of international and local brands. For those looking to add a touch of greenery to their shopping experience, Wonorejo Nursery is the perfect spot to explore and purchase beautiful plants and flowers. If you're in search of traditional Indonesian batik, a visit to Rumah Batik Jawa Timur is a must. This boutique offers a stunning collection of intricately designed batik garments and accessories. For a taste of Surabaya's vibrant night scene, head over to the Surabaya Carnival Night Market, where you can shop for unique souvenirs, enjoy delicious street food, and immerse yourself in the lively atmosphere. Other nearby shopping landmarks include CITO Shopping Mall, Maspion Square, Darmo Trade Center, Royal Plaza Surabaya, City of Tomorrow (CITO), and Marina Plaza, ensuring that you'll have endless options to indulge in a shopping spree during your stay at Zest Hotel Jemursari.

Affordable Luxury at Zest Hotel Jemursari

Discover the perfect blend of comfort, convenience, and affordability at Zest Hotel Jemursari in Surabaya, Indonesia. With an average room price of just $19, this stylish hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which is $28. At Zest Hotel Jemursari, you can experience a high level of comfort without breaking the bank. Each room is thoughtfully designed with modern amenities and cozy furnishings, ensuring a relaxing stay. Whether you are traveling for business or leisure, the hotel's friendly and attentive staff are always on hand to cater to your needs. Not only does Zest Hotel Jemursari provide great value, but it also offers a prime location in the heart of Surabaya. Situated near popular shopping malls, restaurants, and entertainment venues, you will have easy access to all the city has to offer. So why settle for a higher-priced hotel when you can enjoy affordable luxury at Zest Hotel Jemursari? Book your stay today and experience the perfect combination of comfort, convenience, and savings.

Great Location, Clean Rooms, and Friendly Staff at Zest Hotel Jemursari

Zest Hotel Jemursari in Surabaya, Indonesia has received rave reviews from its satisfied customers. With its unbeatable location, clean and comfortable rooms, and friendly and efficient staff, this hotel is a top choice for travelers. Guests have praised the hotel for its cleanliness, noting that the rooms are spotless and well-maintained. The staff at Zest Hotel Jemursari are also highly commended for their attentiveness and friendliness, ensuring that guests feel welcomed and taken care of throughout their stay. Additionally, customers have highlighted the excellent value for money that this hotel offers, making it a great option for those on a budget. Whether you're visiting Surabaya for a short business trip or a leisurely getaway, Zest Hotel Jemursari is the perfect choice for a pleasant and affordable stay.

Exceptional Value and Outstanding Staff Performance at Zest Hotel Jemursari

With an impressive overall rating of 8.8, Zest Hotel Jemursari in Surabaya, Indonesia, has garnered a reputation for providing exceptional value for money. Guests have praised the hotel for its affordability without compromising on quality. The value rating of 8.9 highlights the hotel's commitment to offering comfortable and well-equipped rooms at affordable prices, making it a top choice for budget-conscious travelers. When it comes to facilities, Zest Hotel Jemursari scores a commendable 8.4. The hotel offers a range of amenities to ensure a pleasant stay for its guests. From a fitness center to a swimming pool, guests can enjoy various recreational activities during their visit. Additionally, the hotel provides free Wi-Fi in all rooms and public areas, allowing guests to stay connected throughout their stay. One aspect that truly sets Zest Hotel Jemursari apart is its exceptional staff performance. With a rating of 8.9, the hotel's dedicated and friendly staff go above and beyond to ensure that guests have a memorable experience. From the warm welcome at check-in to the efficient handling of requests, the staff at Zest Hotel Jemursari consistently receive high praise for their professionalism and attentiveness. Whether it's providing local recommendations or assisting with any concerns, the staff's commitment to guest satisfaction shines through.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Garden
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • International cuisine in restaurant
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Adult-only property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Shower
  • Toiletries
  • Towels
  • TV
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal
Restaurants on site
Zitrus Cafe & Resto
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jalan Raya Prapen 266, Rungkut, Surabaya, Indonesia, 60299

Exceptional9.2

Location

Airports
  • Juanda International Airport (SUB)
    8.1 km
  • Abdul Rachman Saleh Airport (MLG)
    69.7 km
Public transportation
  • Wonokromo Railway Station
    2.4 km
  • Margorejo
    2.6 km
Hospital or clinic
  • Puskesmas Sidosermo
    550 m
Shopping
  • Tunjungan Plaza
    5.7 km
Convenience store
  • Alfamart
    1.9 km
Cash withdrawal
  • ATM
    830 m

What's nearby

Popular landmarks
  • Surabaya's Zoo
    2.8 km
  • Bungkul Park
    3.0 km
  • Surabaya Town Square
    3.6 km
  • Monkasel (Submarine Monument)
    4.5 km
  • Masjid Nasional Al Akbar Surabaya
    5.4 km
  • Tunjungan Plaza
    5.7 km
  • Pakuwon Food Festival
    6.4 km
  • Suramadu National Bridge
    7.1 km
  • Tugu Pahlawan
    7.6 km
  • Sampoerna Museum
    9.3 km
Nearby landmarks
  • GOR SMA Negeri 16 Surabaya
    240 m
  • Indogrosir Pusat Perkulakan
    530 m
  • Puskesmas Sidosermo
    550 m
  • Posyandu Kencur 2
    670 m
  • Klinik Hewan - Little Paw
    820 m
  • klinik Cipta Husada medika
    830 m
  • Apotik Sentra Medika
    950 m
  • Chicco Swalayan
    1.0 km
  • Bozem Bratang
    1.0 km
  • Apotik SABA
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 4-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until00:00
Getting around
  • Distance from city center5 KM
  • Travel time to airport (minutes)15
  • Airport transfer fee200000 IDR
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)60000 IDR
The property
  • Year property opened2015
  • Number of floors11
  • Room voltage220
  • Number of rooms 130
  • Most recent renovation2015
  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of bars/lounges0
  • License Id / Local Tax ID/ Entity Name03.193.782.4-615.000
Parking
  • Daily parking fee0 USD

Reviews of Zest Jemursari by Swiss-Belhotel International from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

  • Location score 9.2 out of 10 and is a high score in Surabaya
    Location9.2
  • Cleanliness score 9.1 out of 10 and is a high score in Surabaya
    Cleanliness9.1
  • Service score 9.1 out of 10 and is a high score in Surabaya
    Service9.1
  • Value for money score 9.1 out of 10 and is a high score in Surabaya
    Value for money9.1
  • Facilities score 8.8 out of 10 and is a high score in Surabaya
    Facilities8.8
  • Room comfort and quality score 7.4 out of 10 and is a high score in Surabaya
    Room comfort and quality7.4
High score for Surabaya

Rating

9+ Exceptional (529)
8-9 Excellent (99)
7-8 Very Good (150)
6-7 Good (36)
<6 Below Expectation (63)

Review summary

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Many guests commented positively on the cleanliness and tidiness of the room, and the good customer service provided by the staff. Guests also noted that the staff was friendly and helpful during their stay. Furthermore, the hotel boasts a great view from the rooms, which several guests mentioned in their reviews. In addition, the hotel's convenient location near the highway/toll road was mentioned positively by several guests.

Most guests had a good stay, but some suggested improving breakfast options.

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Cleanliness

Mentioned in 70 reviews
sentiment-positive-indicator
85% Positive
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14% Unfavourable

Service

Mentioned in 65 reviews
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84% Positive
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15% Unfavourable

Location

Mentioned in 34 reviews
sentiment-positive-indicator
100% Positive

Breakfast

Mentioned in 33 reviews
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69% Positive
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30% Unfavourable

Room size

Mentioned in 21 reviews
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80% Positive
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19% Unfavourable

Parking

Mentioned in 19 reviews
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47% Positive
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52% Unfavourable

Value for money

Mentioned in 18 reviews
sentiment-positive-indicator
88% Positive
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11% Unfavourable

Room comfort

Mentioned in 16 reviews
sentiment-positive-indicator
87% Positive
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12% Unfavourable

Check in

Mentioned in 13 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable
Showing 877 verified guest comments
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  1. 9.2
    Exceptional
    Pramaisella from Indonesia
    Family with young children
    Zest Twin Room
    Stayed 1 night in September 2025

    “Exceptional”

    Overall, I had a good stay at this hotel, especially considering the price I paid. I don’t have many complaints, but I do have a few suggestions for improvement: Housekeeping could be more thorough. There was quite a bit of dust and spider webs under the bed, and the bathroom corners were still dirty. A bit more attention to detail would make a big difference. On the positive side: The restaurant staff during breakfast was excellent. One staff member in particular stood out—unfortunately, I didn’t catch his name, but he was very attentive and efficient. He quickly cleaned tables after guests left, kept the food well-stocked, and even prepared eggs for breakfast. Great service! Would definitely consider staying here again with a few improvements.

    Reviewed October 01, 2025

    Dear valued guest, Thank you for your preference stay at Zest Hotel Jemursari Surabaya. Our deepest apologies for your inconvenience during your stay. We have shared your review to our staff and department concern. We consider about your review and always try to make improvement in our services. We hope to welcome you back in Zest Hotel Jemursari Surabaya soon to give you our better service than your previous stay. Best regards, Management Zest Hotel Jemursari Surabaya

    Responded October 02, 2025
    Zest Jemursari by Swiss-Belhotel International
  2. 9.2
    Exceptional
    Yonathan from Indonesia
    Business traveler
    Zest Twin Room
    Stayed 1 night in October 2025

    “Staying Experience”

    This is my second time staying at this hotel and I am always satisfied. The location is very strategic, the staff is friendly, and the facilities are good enough for just an overnight stay. Parking is available, but I think it could be a bit more spacious. The hotel staff is friendly and pleasant, always providing the best service for hotel guests.

    Reviewed October 16, 2025
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    Tamu yang terhormat, Terima kasih atas ulasan yang sangat berarti ini. Kami senang bisa memberikan pengalaman menginap yang memuaskan bagi Anda. Sampai jumpa kembali di Hotel Zest Jemursari Surabaya di kunjungan berikutnya. Salam hangat, Manajemen Hotel Zest Jemursari Surabaya

    Responded October 17, 2025
    Zest Jemursari by Swiss-Belhotel International
  3. 10.0
    Exceptional
    STWinarta from Indonesia
    Couple
    Zest New Queen Room
    Stayed 5 nights in January 2026

    “Great!”

    The room is comfortable. Clean. I slept soundly until morning. The service is really responsive when needed. All the staff are friendly. The breakfast is varied. Staying for 5 nights, I never got bored with the breakfast. The location is really great. Everywhere around, I felt like snacking all the time. It's in the city center, so it's never quiet. But it's not noisy either. Safe.

    Reviewed January 09, 2026
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    Tamu yang terhormat, Terima kasih telah meluangkan waktu untuk menulis ulasan yang begitu menyenangkan. Kami sangat senang mendengar bahwa Anda menikmati lokasi, pelayanan staf, dan juga sarapan/makan siang/makan malam yang kami sediakan. Kepuasan Anda adalah prioritas kami. Sampai jumpa kembali di Hotel Zest Jemursari Surabaya di kunjungan berikutnya. Salam hangat, Manajemen Hotel Zest Jemursari Surabaya

    Responded January 12, 2026
    Zest Jemursari by Swiss-Belhotel International
  4. 10.0
    Exceptional
    INDAH from Indonesia
    Couple
    Zest Twin Room
    Stayed 1 night in August 2025

    “Nice city view”

    Strategic location, got a room with a really beautiful city view.. There’s also a window sofa that allows you to enjoy the beauty of the city for a long time.. 😍 The room is clean and spacious.. Complete.. Breakfast is decent.. Conclusion: Nice👍

    Reviewed September 08, 2025
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    Tamu yang terhormat, Terima kasih telah meluangkan waktu untuk menulis ulasan yang begitu menyenangkan. Kami sangat senang mendengar bahwa Anda menikmati lokasi, pelayanan staf, dan juga sarapan yang kami sediakan. Kepuasan Anda adalah prioritas kami. Sampai jumpa kembali di Hotel Zest Jemursari Surabaya di kunjungan berikutnya. Salam hangat, Manajemen Hotel Zest Jemursari Surabaya

    Responded September 10, 2025
    Zest Jemursari by Swiss-Belhotel International
  5. 10.0
    Exceptional
    Rudy from Indonesia
    Family with young children
    Zest Queen Room
    Stayed 2 nights in August 2025

    “Room 812 zest”

    Outstanding service, the room is sufficient for us and the child, clean and housekeeping is good. Parking is a bit difficult but the security is also excellent in providing assistance. Receptionists are good.

    Reviewed September 01, 2025
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    Tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan. Kami senang mengetahui bahwa Anda merasa puas dengan pelayanan dan kebersihan kamar kami. Semoga kami dapat menyambut Anda kembali di Hotel Zest Jemursari Surabaya di lain kesempatan. Salam hangat, Manajemen Hotel Zest Jemursari Surabaya

    Responded September 04, 2025
    Zest Jemursari by Swiss-Belhotel International
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